1. Unfriendly receptionist. The receptionist when I first checked in was not at all friendly, no smile or welcoming. Not at all reflecting a hotel officer. 2. Wi-fi. There is no wi-fi available in the room. 3. No bellboy available. I brought a suitcase and some stuff had to go up to the 3rd floor and no one helped, even asking the receptionist was answered rudely. Finally I met another officer on the stairs wearing a hat to help me, thank you. There was no problem with the room, the guest room was well prepared, only the hologan lamp 307 was dead. The bathroom was clean.