8.5
Very Good
From 2,792 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.1

Location

8.8

Service and Facilites

8.6

People often mention about Jakarta Airport Hotel
All
Accessibility (64)
Staff Friendliness (60)
Bedroom (58)
Bathroom (50)
Hotel Area (48)
Ambiance (47)
Room Space (47)
Check-in/out Time (45)
Taste (38)
Soundproof (37)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Jakarta Airport Hotel

Number of reviews per page
20
40
Customer reviews
K***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Very good, polite service.
Translated by Google Icon
See original
Find this review helpful?
D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Hotel pick up service is very helpful
Translated by Google Icon
See original
Find this review helpful?
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was very convenient because I could check in straight away.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's never been a failure, it's always a great pleasure to stay in this hotel for transits of flight. Keep up the good work.
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
8.6
/10
Reviewed 3 week(s) ago
Arriving late at the airport and missing my flight due to a horrendous traffic jam on Friday, even though the toll road to the airport from the Pulo Gadung Industrial Estate took over 2.5 hours to reach Terminal 2. So, rather than returning to the city and adding to my travel time, I opted to stay at a hotel near the airport, as I had a flight the next morning. The receptionist was quite friendly and I booked a Go Show Deluxe room for over 1 million rupiah. I tried searching online, including taxes and other factors, but the difference was negligible. The room turned out to be not as spacious as a 4-star room and clean (above expectations), but the price was still quite high, as it was still far above hotels of its class, which are just for overnight stays.
Read More
Translated by Google Icon
See original
Find this review helpful?
irfanudin t.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Easy check-in, friendly staff, luggage assistance because there are staff on standby in front of the hotel, clean room for a classic hotel, bathroom is also clean, AC works well, breakfast is also delicious and has enough variety, check-out is also easy, very suitable for transit before or after a flight.
Translated by Google Icon
See original
1 people find it helpful
V***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Service and cleanliness are maintained. Family rooms and connecting rooms are available.
Translated by Google Icon
See original
1 people find it helpful
R***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Airport inside Terminal 2, fun
Translated by Google Icon
See original
Find this review helpful?
Novie I. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff are all helpful, and there is a shuttle service for access to Terminal 3.
Translated by Google Icon
See original
Find this review helpful?
Novie I. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff are friendly and very helpful, the bathroom looks luxurious.
Translated by Google Icon
See original
Find this review helpful?
A***y
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Great airport hotel, friendly staff, good location at the airport building.
1 people find it helpful
Kiki R. A.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 7 week(s) ago
The sheets were a little stained. The toilet bidet was too high, which was a bit uncomfortable. The location is perfect in Terminal 2E, so from the outside, it's super convenient. There's an iron, but no hair dryer.
Translated by Google Icon
See original
Find this review helpful?
R***t
icon-origin-TRAVELOKA
9.6
/10
Reviewed 8 week(s) ago
Check in on August 18, 2025 at 19.30 WIB, the counter was only served by 1 person so there was a queue.
Translated by Google Icon
See original
Find this review helpful?
M***e
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
All good and it's always been great to stay here in this hotel for flight transit. Keep it up.
1 people find it helpful
Meyke W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel is good for transit...
3 people find it helpful
fatimatul
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The place is nice and still near the airport, so it's really good for transit and resting... the staff are also friendly and helped me with the CO process and helped deliver my things to the airport.
Translated by Google Icon
See original
Find this review helpful?
Fajar U.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Always stay here before every flight, so you're not in a rush or feeling refreshed from rest. It's absolutely fantastic.
Translated by Google Icon
See original
Find this review helpful?
r***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
COOL, DELICIOUS, COMFORTABLE
Translated by Google Icon
See original
1 people find it helpful
intan k. s.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Worth it, the staff is friendly ✨
Translated by Google Icon
See original
Find this review helpful?
A***h
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
The service is really good, starting from being able to leave your cardboard box in the locker so you don't have to bother bringing it to the room, and the room is also clean and comfortable to sleep in. Yesterday I was confused about how to get to Terminal 3 at 6 because the karalayang only started operating at 6, but it turns out they provided a car to drop you off at Terminal 3. And breakfast is available from 3 am! 💖 At first I thought it would be just a bland food, but surprisingly it was delicious!! There was spaghetti bolognese, fruit, etc. 🥹 good experience
Read More
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40