This Parade Keluang hotel is really great, inshaAllah if I have the fortune I will come again 🤲🏻😊❤️

Morning shift staff very friendly & night shift staff quite friendly. Standard room considered big but TV reception in room is bad so no entertainment inside room. Paint inside room needs repainting as there are white patches here & there on ceiling & walls, that make things look messy. But overall considered good & comfortable although there’s still room for improvement for more guests satisfaction. I will still come for this hotel in my next visit to Kluang, Insyallah, keep up the good work now all staff of Kluang Parade! 👍🙏

Cheap and clean and good staff customer service 👍

Good and clean, good location

Clean room and value for money, the window blind can see outside after closed, if the window cannot see outside will be better.

The hotel area is back in the city center.

comfortable place close to all amenities.. friendly receptionist.. overall okay.. just can't use tv no problem..

clean, good, all workers are friendly and good

Very good & clean, easy to get anywhere

Room is clean and comfortable. TV remote control not compatible with the TV set. No TV remote control was replaced. Towel was poorly laundered. Smelly.

Front desk staff bagus dalam melayani tetamu semasa urusan check in, check out. Selain dari tu semua jahanam. Maintenance, cleanliness, environment semua terok. Dapat check in free pun tak nak lah lepas ni. Sekian.

Kamar besar dan bersih, recommended.

Its nearby shopping complex and very convience place and its city ctr.

This is a nice hotel for those who is on a journey and wanted a place to rest. Cleanliness is good, the room is big, shower water pressure is great.

Always the same issues with any hotels in Malaysia. Leaking taps, no place to hang clothes, or put toiletries, toilet rolls in the bathroom, Etc etc. No desk or table to put personal stuff in the room. Really wonder how Malaysian live at home? Everything on the floor, even in the bathroom?

TV3 don't have? mostly all chinese tv.

Cheap but comfortable hotel.

Great budget hotel ever. The room was clean and spacious. Did not expect to get such a lovely room as I only pay rm50.

Rooms are not as described. It should be 3 beds but only get 2 beds cause according to the hotel mgmt its what they indicated there. A bit sad.

Because the hotel is 3 star but does not meet its standard. Please be able to add services. In line with its value.