8.8
Very Good
From 966 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

8.7

Meal

8.5

Location

9.1

Service and Facilites

8.8

People often mention about CUBE Boutique Capsule Hotel @ Chinatown
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Distance to City Center (18)
Staff Friendliness (18)
Surroundings (17)
Accessibility (15)
Hotel Area (15)
Ambiance (13)
Bathroom (11)
Wifi (9)
Bedroom (9)
Check-in/out Time (8)
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Traveller Reviews CUBE Boutique Capsule Hotel @ Chinatown

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Customer reviews
yuwinda z.
icon-Leisure
Leisure
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9.4
/10
Reviewed 3 day(s) ago
The staff are very friendly and kind, especially during check-in (they have a self-check-in machine) and are really patient in helping if there are any problems. Also, the room is neat, clean, and cozy! The location is very strategic, in the middle of Chinatown and only a 2-3 minute walk to the MRT. For your first experience staying in a capsule hotel, this is the BEST!!
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Verified Traveler
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Transit
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10.0
/10
Reviewed 4 day(s) ago
Space/facilities: Small private room, a bit cramped but I just need a place to sleep, so it's quite ok Food: Light breakfast at the hotel in the morning is ok Breakfast point: Bathroom is very ok, fully equipped Price: Quite ok for a 2-person room Location: Right in Chinatown and near the MRT station, very convenient for traveling
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Nhi T. N. H.
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9.4
/10
Reviewed 2 week(s) ago
The staff is friendly and enthusiastic, the common space is comfortable, however the soundproofing is not good so it depends on whether the person in the next room keeps order or not. Overall the hotel is still okay.
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1 people find it helpful
J***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Good service, clean room, overall good
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Great capsule hotel in the heart of the city. Easy to get around, clean space, friendly staff, and tasty food.
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Accommodation's Reply
12 Sep 2025
Thank you for your kind review. We’re glad you enjoyed the location, cleanliness, service, and food during your stay.
S***o
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
second stay. satisfactory
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Accommodation's Reply
12 Sep 2025
Thank you for returning to stay with us. We’re glad we could provide another good experience and look forward to welcoming you again.
R***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Side entrees bed so nice, I was asking for a lower bunkbed and they gave it.
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Accommodation's Reply
12 Sep 2025
Thank you for your review. We’re happy we could accommodate your request and that you enjoyed a comfortable stay.
S***M
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Nice hotel at the center of Singapore
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Accommodation's Reply
02 Sep 2025
Thank you for your review. We’re glad you enjoyed our location.Hope to welcome you back again soon.
N***n
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Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 6 week(s) ago
I had a pleasant stay overall. The hotel’s location is excellent , conveniently situated with easy access to various destinations around Singapore. The room was clean and tidy, exactly as advertised, which I appreciated. However, I found the service underwhelming. When I asked for nearby recommendations, I was simply directed to read the pamphlet. I also noticed that while other guests were personally shown how to use the shoebox system and escorted to their rooms, I only received verbal instructions despite checking in right before them. It wasn’t a big issue, but the inconsistency was noticeable. More importantly, when I asked the staff about getting to the station for a 3 a.m. departure, I was not informed that the subway does not operate during those hours. Though it might be common sense for them, I was completely exhausted (returned at 11pm due to an event) and trusted the staff info. This lack of essential information could have seriously affected my travel plans had I not double-checked myself. All in all, the stay was decent but the staff could have been more proactive
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2 people find it helpful
Accommodation's Reply
02 Sep 2025
Thank you for sharing such a detailed review. We’re glad you enjoyed the location, cleanliness, and overall comfort of your stay. At the same time, we’re sorry to hear about the inconsistencies in service and the lack of proactive information provided during your interactions with our team. Your feedback is very valuable and will be shared internally so we can ensure greater consistency and attentiveness for all guests.
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Uke M. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 7 week(s) ago
Very good surrounding, lots of food sellers
1 people find it helpful
Accommodation's Reply
13 Aug 2025
Hi Uke, Thank you for your review. We’re glad you enjoyed the surroundings and nearby food options. Warmly, The CUBE Hotels Team
D***N
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Breakfast spread is good and bed is comfort.
1 people find it helpful
Accommodation's Reply
13 Aug 2025
Hi, Thank you for your review. We’re glad you enjoyed the breakfast and found the bed comfortable. Warmly, The CUBE Hotels Team
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Adi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Clean, easy access from Chinatown MRT
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Accommodation's Reply
13 Aug 2025
Hi Adi, Thank you for your review. We’re glad you enjoyed the cleanliness and convenient location. Warmly, The CUBE Hotels Team
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Adi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The place is quite clean, there is breakfast, and the access is quite easy from Chinatown MRT.
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S***o
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Leisure
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10.0
/10
Reviewed 9 week(s) ago
Everything was very satisfying, especially compared to similar accommodations at the same price. There were enough bathrooms and they were very clean. The same breakfast, which would cost $6 elsewhere, was free and unlimited. There was ample storage space for luggage and other belongings. Shoes weren't in the room, so it felt cleaner and tidier. Very satisfying. The only issue is that getting a room on the upper level can be difficult for those with foot or body size issues.
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Accommodation's Reply
13 Aug 2025
Hi, Thank you for your detailed review. We’re glad you enjoyed your stay, the facilities, and the breakfast. We appreciate your feedback on the upper level access and will keep it in mind for improvements. Warmly, The CUBE Hotels Team
Christin
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Thank you for the helpful service from the receptionist during check-in. Location: Excellent, close to the Chinatown MRT. A 2-3 minute walk to the hotel, then exit MRT (A) and head straight to Street Market Chinatown. The staff were very friendly and clean. They even helped me carry my heavy luggage down the stairs since there's no elevator. This was very helpful. If I have business in Singapore next time, I'll return to this hotel. Thank you. Suggestion: Maybe a fan could be installed in the bedroom, as the room felt less cool with the curtains closed.
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3 people find it helpful
Accommodation's Reply
13 Aug 2025
Hi Christin, Thank you for your kind review. We’re glad you enjoyed the location and service from our team, and we appreciate your suggestion regarding a fan in the room. We look forward to welcoming you back on your next visit to Singapore. Warmly, The CUBE Hotels Team
D***h
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
Feels like college dorm all over again! I was on female only dorm. The room is quiet so I can rest. In the night I forgot to lock the shoe locker, and in the morning I found out my sandals were gone. I was about to complain to the frontdesk, but when I check the trashbin, my sandals were there — somebody must be threw it away!! The area is clean & there’s a no food no drink policy inside the room. The biggest downside is that the bathroom is outside of the bedroom area. So I have to bring my bag of clothes across the reception area, to the bathroom. Good news is the reception isn’t that crowded. Very strategic location to the Chinatown MRT. I had a good night sleep.
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1 people find it helpful
Accommodation's Reply
13 Aug 2025
Hi, Thank you for your review. We’re glad you enjoyed the location and had a good night’s sleep. We’re sorry to hear about the incident with your sandals and will remind guests to be more mindful of shared spaces. Warmly, The CUBE Hotels Team
Sinta
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
The hotel staff is friendly and can leave your luggage after checking out.
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2 people find it helpful
K***n
icon-origin-TRAVELOKA
8.7
/10
Reviewed 25 week(s) ago
The curtain equipment at the bed is broken. The shoe cabinet has a broken code lock. Some staffs are lovely and helpful. The location is very good. There are few seats to eat and it is cramped, but overall, compared to the price, it is very good.
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1 people find it helpful
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Really love this capsule hotel! the bed is comfy, clean, for me it was spacious for 1 person to rest, perfect! although they have shared bathroom, the bathrooms it self is so clean, they routinely clean it. the loc is at the central chinatown, 3 minutes walk to MRT Chinatown Station
2 people find it helpful
T***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
The room I booked had a problem. The air conditioner wasn't cool. But the staff upgraded me to a bigger room and took very good care of me.
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