Overall Ratings & Reviews Barcelo Coconut Island Phuket

Overall, my experience was okay. I stayed here for 3 nights and 2 of the 3 nights, I didn't have water. The pipe was not working correctly so I did not have water to shower for almost 2 days. I felt icky and frustrated. My first day there, in the midst of brushing my teeth, the water went out. I made a complaint to the hotel and the manager was trying to compensate us by taking off our dinner bill and riding to the airport. I was not close to what we had to go through during my vacation because we wasted a lot of our time waiting for the water to be fixed (3x) and it delayed our schedule to other things that we wanted to do. However, the manager tried his best to compensate for the unforeseen circumstances. So Overall, the stay was okay. My experience with the staff is pleasant. The food was decent. The view is definitely a 4.5 stars rating view. The room I would rate 3.5 stars. One other thing that I didn't think about when booking was how much time it would take for us to take the boat to go into town. Because the boat leaves every 30 minutes, we had to schedule everything accordingly or we would have to wait for the next boat. This is something for you to think about if you are not staying for at least 1 week. Then you would need to plan everything accordingly in order to fully enjoy all of the wonderful activities.

Very good, suitable for resting Have fun playing in the water

สวยงามมากค่ะ ประทับใจ beautiful places, I like too much, thanks

Very beautiful, very good, very clean, the natural view is beautiful, overall very good.

Very good service, clean accommodation, good atmosphere, delicious food, will go back again as a third round.

Thai employees choose to practice a lot. Dinner at the bar, there is no staff to pay attention to where the vacant. Make a dull stand. The word nodded. Sit back and ask for a menu. The menu is finished, it must be called to order. Called to look at the stretch. But some lovely staff Morning breakfast, I found the same. I will be training the same. Uncle Some lovely staff And the cute receptionist. The people at the restaurant all night very bad. The villa is good.

Room not ready for check-in, and then not very clean when released to us. Tried to arrange a snack while waiting, and then over 90 min wait for food. Still killing time, but extremely limited shopping distractions and spa basically non-existent. Almost no local staff, and overrun with loud, rude ‘gangs’ of tourists. Couldn’t get out soon enough, and definitely could not recommend this place to any friend or colleague.

The experience from start to end was so bad, my International VIP guests chose to cut short their fully paid holiday to leave the resort early and stay at another property. Excessive waiting for the smallest requests, intermittent service and amenity availability, periods of no aircon, no water, no nothing. ‘Sea Views’, was more like “Sea Glimpses”, and only then with some fine gymnastic skills. Room (2brm Sea View, Pool Villa), was not clean on arrival, and the general lack of facilities made the isolation more like imprisonment than luxury seclusion. Could not possibly recommend this resort for other guests, even if they’re not the ones paying.

The facilities and service are satisfactory..i will come again.