8.4
Very Good
From 866 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.4

Meal

7.8

Location

8.6

Service and Facilites

8.3

People often mention about Hastina Hotel Lombok
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Hotel Area (7)
Family Friendly (6)
Room Space (6)
Bedroom (6)
Distance to City Center (5)
Surroundings (5)
Staff Friendliness (5)
Wifi (5)
Bathroom (5)
Accessibility (4)
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Traveller Reviews Hastina Hotel Lombok

Number of reviews per page
20
40
Customer reviews
eko s.
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 12 week(s) ago
for the sound frequency on the 1st floor it is very lacking... please improve it in the future...
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1 people find it helpful
Leonardo H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Everything good. I have been many times staying in this hotel, so far no complaints. Satisfied.
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Clean hotel. Adequate facilities. Cold AC. Comfortable. Friendly and fast staff
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W***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Customer data security privacy is guaranteed 🤍☺️
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1 people find it helpful
Leonardo H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
Everything is a good, staff need small smiling while serviced the guest that will make more better. 😊
1 people find it helpful
Leonardo H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 26 week(s) ago
Basically this hotel is a good and recommended, just need staff improvement for little bit smile while serviced the guest. That will be make the guest more happiness 😀😊
1 people find it helpful
Leonardo H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
Many time stayed in this hotel, no any compline, everything good and comfortable. Highly recommended.
4 people find it helpful
E***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 35 week(s) ago
The hotel is clean and tidy. Comfortable, big TV. Close to the Epicentrum Lombok Mall, located in the center of Mataram City
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2 people find it helpful
T***o
icon-origin-TRAVELOKA
8.1
/10
Reviewed 37 week(s) ago
I paid for a Deluxe room but didn't get a refrigerator. The staff said the refrigerator was broken. I asked to change rooms because all the rooms no longer had refrigerators, but in the Traveloka menu I paid for the refrigerator facility.
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3 people find it helpful
Accommodation's Reply
19 Nov 2024
Hi sis, I'm sorry, our deluxe rooms no longer provide refrigerators. You can check your order again, there is no such facility anymore, thank you 🙏
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Budi M. T.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 39 week(s) ago
The AC in the room was not cold and at 7 pm I asked to move rooms but it was just as cold and it didn't work properly and what was worse was that in the morning I asked for hot water and was charged 5,000.
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2 people find it helpful
R***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 53 week(s) ago
Comfortable, quiet and close to the city center.
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1 people find it helpful
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
Comfortable and close to the city center.
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2 people find it helpful
Nazaruddin
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
Very good. My plan will stay again at Hastina Hotel.
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2 people find it helpful
A***r
icon-origin-TRAVELOKA
8.5
/10
Reviewed 56 week(s) ago
It's good, but the blanket is too small, aka minimalist.
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3 people find it helpful
Farid M. A.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 60 week(s) ago
Friendly staff and most importantly the hotel is in city center.
2 people find it helpful
T***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 60 week(s) ago
Room was okay, loud motorbike noises at night though. The staff spoke English and the hotel was well located for the epicentrum mall.
1 people find it helpful
Ardhian P.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 61 week(s) ago
good hotel! the hotel is too good for someone who is just in transit like me. next, if I go to Mataram, I will come here again.
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2 people find it helpful
Farid M. A.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 62 week(s) ago
Homey hotel and easy access to get around the city.
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Y***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 69 week(s) ago
The receptionist service is friendly. The room is clean and the water is also smooth.
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Noviana M. D. W.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 71 week(s) ago
Kamarnya bersih & nyaman. Pelayanannya juga sangat baik.
1 people find it helpful
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