Dear Erma, thank you for your positive review and rating. We are delighted to hear that you enjoyed your stay at our hotel. Your valuable feedback motivates all of our staff to provide even better service. We look forward to welcoming you back to our hotel. Thank you. Suhartini, CEO.

Dear Valued Customer, Thank you for your review and feedback. We are pleased that you were impressed with our service. We will consider your suggestion to add fruit and pudding to the breakfast menu. We look forward to welcoming you again. Sincerely, Suhartinee, Operations Manager

Dear Ms. Fifi, Thank you very much for sharing your experience with us. We are honored to provide you with excellent service, flexible check-in process and afternoon tea that make your business trip more comfortable and memorable. Your feedback means a lot to us. We look forward to welcoming you back on your next visit. Best regards, Suhartini, Operations Manager

Dear Mr. Noor R.N., Thank you for your kind words. We are pleased to know that our beautiful design and friendly service have made a good impression on you. We hope to welcome you back again in the future. Best regards, Suhartini, Operations Manager

Dear R*a, Thank you for your positive review. We are delighted to know that your stay was memorable and that our special occasion service met your expectations. We always strive to provide a classic and personal touch to every special moment for our guests. See you again on your next visit. Best regards, Suhartini, Operations Manager

Dear D*e, Thank you for your wonderful review and for sharing your thoughts. We highly appreciate your comments regarding the bathroom space. We have taken this feedback into consideration to make it more comfortable for all our guests, including those who are not familiar with the open-plan bathroom concept. We appreciate your compliments and suggestions and sincerely hope that you will return to experience the warm atmosphere and classic touches in every corner of our hotel. Best regards, Suhartini, Operations Manager

Dear Ms. Sri E.N., Thank you very much for your recent review. We are delighted that you were impressed with our hotel’s classic and distinctive design, spacious and comfortable rooms, and beautiful surroundings. Our garden, filled with tropical plants such as pandan, ginger, and Brazilian amaranth, is part of our endeavor to provide a comfortable and eco-friendly experience to all our guests. We would like to extend our sincere gratitude to all our staff for their warm welcome. Your kindness has motivated us to continue to strive for even better services. We look forward to welcoming you back again and hope that you will experience our hotel’s beautiful and classic atmosphere. Sincerely, Suhartini Director of Operations

Dear G*t, Thank you for taking the time to write a positive review. Your comments are very encouraging and motivate our entire team to continue improving the quality of our services. We look forward to welcoming you back again. Best regards, Suhartini, Operations Manager

Dear Mr. Andik and Madam, Thank you so much for your wonderful review and excellent rating. We are truly honored to read your comments. We are truly honored to have provided you with a memorable stay. Your words of “will always miss you all” melted our hearts. Thank you so much, Mr. Andik. All of us at Tugu Hotel look forward to welcoming you and your family back again in the future. Best regards, Suhartini, Operations Manager

Dear Ms. Siti, Thank you very much for taking the time to share your experience staying at Hotel Tugu Blitar. We are very happy to welcome you and your family back. Your comment about the floor tiles reminding us of Grandma's house was very touching. That is the spirit we want to maintain, so that every guest feels like they have returned to a past full of memories, feeling like they have returned to their own home. We hope this visit brings many wonderful moments for you and your family, and we will always look forward to your next visit to Tugu Blitar. Warm regards, Suhartini. Operations Manager

Dear Ms. F*a, Thank you for your comments. We are very happy to hear from you. We hope to welcome you and your family back at Tugu Blitar next time. Warm regards, Suhartini, Operations Manager

Dear Mrs. Nyimas A. D. Y., Thank you for your positive review, which shows that you felt comfortable with our service and facilities. We always look forward to welcoming you back. See you soon, Suhartini, Operations Manager.

Dear Mr. / Mrs. R*a, Thank you for taking the time to write a review. It is with deep regret that you did not receive information about tea time and it is an important note for us to ensure that every guest is informed about the facilities we provide every afternoon. We hope you will have time to visit again soon so that we can provide the best for you. Best regards, Suhartini. Operations Manager

Dear Ms. Luken N, Thank you for choosing to stay at Hotel Tugu. We are very pleased to hear that you enjoyed our service and the breakfast menu. Hotel Tugu is committed to reviving the history of the past, and is conveniently located in the heart of the city and easily accessible. We look forward to welcoming you back on your next visit. Warm regards, Suhartini, Operations Manager