f***y

Leisure

9.7

/10

Reviewed 1 week(s) ago

The hotel's strategic location is close to OPI Water Fun and the OPI Mall. The hotel is clean and smells great.

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Accommodation's Reply

01 Jul 2026

Dear Mr./Ms. F*y, Thank you for choosing Opi Indah Palembang Hotel as your accommodation. We strive to make our rooms, service, and breakfast memorable for all our guests. Thank you for taking the time to write a review. We hope to welcome you again in the future. Sincerely, The Management Team, Opi Indah Hotel

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Atiq F.

8.5

/10

Reviewed 2 week(s) ago

Because parents asked for the 1st floor.

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Accommodation's Reply

01 Jul 2026

Dear Mr. Atik F., Thank you for your feedback and review. We are committed to providing service that meets the expectations of all guests visiting Opiindah Hotel. We understand that each guest's satisfaction and comfort level may vary. We encourage all guests to provide additional information about their experience at Opiindah Hotel to the reception staff. Thank you for taking the time to write a review. We look forward to welcoming you again in the future. Sincerely, The Management Team, Opiindah Hotel

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S***u

Leisure

10.0

/10

Reviewed 2 week(s) ago

The hotel staff was very friendly. The food was delicious. The rooms were clean, and the location was strategic, close to the mall.

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Accommodation's Reply

23 Jun 2026

Dear Ms. Su, Thank you for choosing Opiindah Hotel Palembang as your accommodation. We strive to make our rooms, service, and breakfast memorable for all our guests. Thank you for taking the time to write a review. We hope to welcome you again in the future. Sincerely, The Management Team, Opiindah Hotel

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Ely D.

6.9

/10

Reviewed 2 week(s) ago

The hot water didn't work, so I was shivering after taking a shower at 5am.

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Accommodation's Reply

23 Jun 2026

Dear Mr. Eli D., Thank you for choosing Opi Indah Hotel Palembang as your accommodation. We strive to make our rooms, service, and breakfast memorable for all our guests. Thank you for taking the time to write a review. We hope to welcome you again in the future. Sincerely, The Management Team, Opi Indah Hotel

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a***a

Staycation

9.4

/10

Reviewed 2 week(s) ago

I liked the hotel: the friendly staff, the location within the OPI Mall area, and the proximity to OPI Water Fun within walking distance. OPI Indah Hotel is a great place for a family staycation. Thank you.

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Accommodation's Reply

26 Jun 2026

Dear Mr./Ms./Ms. A*a, Thank you for choosing Opiindah Hotel Palembang as your accommodation. We strive to make our rooms, service, and breakfast memorable for all our guests. Thank you for taking the time to write a review. We hope to welcome you again in the future. Sincerely, The Management Team, Opiindah Hotel

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r***i

Transit

8.2

/10

Reviewed 2 week(s) ago

It's nice and convenient, close to everything. There are also plenty of places to buy snacks nearby.

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Accommodation's Reply

24 Jun 2026

Dear Mr./Ms. R*i, Thank you for choosing Opi Indah Palembang Hotel as your accommodation. We strive to make our rooms, service, and breakfast memorable for all our guests. Thank you for taking the time to write a review. We hope to welcome you again in the future. Sincerely, The Management Team, Opi Indah Hotel

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F***y

10.0

/10

Reviewed 6 week(s) ago

The hotel staff is very friendly and nice.

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1 people find it helpful

Accommodation's Reply

30 May 2026

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Abas M.

Leisure

10.0

/10

Reviewed 7 week(s) ago

Everything is okay, I'll stay here again sometime

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1 people find it helpful

Accommodation's Reply

24 May 2026

Dear Mr. Abas M., Thank you for choosing Opi Indah Palembang Hotel as your accommodation. We strive to make our rooms, service, and breakfast memorable for all our guests. Thank you for taking the time to write a review. We hope to welcome you again in the future. Sincerely, The Management Team, Opi Indah Hotel

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Verified Traveler

Leisure

10.0

/10

Reviewed 8 week(s) ago

I have stayed at the OPI Indah Mal hotel several times and never get bored, I want to come back again and again 🤭

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1 people find it helpful

Accommodation's Reply

20 May 2026

Dear Valued Guest, Thank you for choosing Opiindah Hotel Palembang as your accommodation. We are committed to providing every guest with a memorable stay, service, and breakfast. Thank you for taking the time to write a review. We sincerely hope to welcome you again. Sincerely, The Management Team, Opiindah Hotel

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A***n

Staycation

10.0

/10

Reviewed 8 week(s) ago

The hotel staff were very friendly and helpful during the check-in process.

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1 people find it helpful

Accommodation's Reply

20 May 2026

Dear Mr. A*n, Thank you for choosing Opi Indah Palembang Hotel as your accommodation. We strive to make our rooms, service, and breakfast memorable for all our guests. Thank you for taking the time to write a review. We hope to welcome you again in the future. Sincerely, The Management Team, Opi Indah Hotel

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S***i

8.5

/10

Reviewed 9 week(s) ago

The place is comfortable, close to the mall, and the prices are affordable.

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1 people find it helpful

Accommodation's Reply

12 May 2026

Dear Mr./Ms. S*i, Thank you for choosing Opi Indah Palembang Hotel as your accommodation. We strive to make our rooms, service, and breakfast memorable for all our guests. Thank you for taking the time to write a review. We hope to welcome you again in the future. Sincerely, The Management Team, Opi Indah Hotel

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S***u

Staycation

8.8

/10

Reviewed 9 week(s) ago

The hotel is clean, the service is great, and the location is very strategic, close to the mall. It was a pleasure staying at Opi Hotel.

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1 people find it helpful

Accommodation's Reply

12 May 2026

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H***s

Staycation

5.7

/10

Reviewed 11 week(s) ago

The room is leaking, my room was wet all night

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Accommodation's Reply

29 Apr 2026

Dear Mr./Ms. H*s, Thank you for choosing Opiindah Hotel Palembang as your accommodation. We strive to make our rooms, service, and breakfast memorable for all our guests. Thank you for taking the time to write a review. We hope to welcome you again in the future. Sincerely, The Management Team, Opiindah Hotel

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Verified Traveler

6.8

/10

Reviewed 13 week(s) ago

The hotel's location is strategically close to the city center, but regarding service, the majority of staff and security are less than helpful in welcoming guests, whereas usually when I arrive at the hotel lobby I am immediately greeted and assisted in lifting quite a lot of suitcases (there is no trolley assistance).

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Accommodation's Reply

12 Apr 2026

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M***a

Staycation

10.0

/10

Reviewed 14 week(s) ago

The most comfortable hotel in Palembang. It's located in the same area as the mall and also includes the OPI Water Fun and Bird Park. Spacious rooms, delicious food, a gym, and friendly staff are available.

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1 people find it helpful

Accommodation's Reply

04 Apr 2026

Dear Mr./Ms. M*a, Thank you for choosing Opi Indah Palembang Hotel as your accommodation. We strive to make our rooms, service, and breakfast memorable for all our guests. Thank you for taking the time to write a review. We hope to welcome you again in the future. Sincerely, The Management Team, Opi Indah Hotel

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Nashrullah

Leisure

9.4

/10

Reviewed 14 week(s) ago

Overall the hotel was good, but unfortunately the corridor on the 3rd floor where I stayed seemed like the carpet hadn't been vacuumed for a long time, the smell of dust was very noticeable.

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1 people find it helpful

Accommodation's Reply

10 Apr 2026

Dear Mr. Nashrullah, Thank you for choosing Opiindah Hotel Palembang as your accommodation. We strive to make our rooms, service, and breakfast memorable for all our guests. Thank you for taking the time to write a review. We hope to welcome you again in the future. Sincerely, The Management Team, Opiindah Hotel

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M***d

Staycation

10.0

/10

Reviewed 14 week(s) ago

Excellent service. Strategic location within the shopping and entertainment center.

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1 people find it helpful

Accommodation's Reply

04 Apr 2026

Dear M*a, Thank you for choosing Ophi Indah Palembang Hotel. We are always doing our best to provide you with an unforgettable experience through our rooms, service, and breakfast. We sincerely thank you for taking the time to write a review. We look forward to seeing you again on your next visit. Thank you. Sincerely, The Management of Ophi Indah Hotel

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f***a

Transit

6.4

/10

Reviewed 15 week(s) ago

The AC is really hot, it seems like it needs maintenance, it needs to be replaced with a new one too. I got a room that opens to the next building, it feels haunted. At night the curtains open by themselves, the AC is hot so I can't sleep... It feels like a test of courage. It's a shame because it's close to the mall. Hopefully it will be better in the future. I believe you'll be better.

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Accommodation's Reply

04 Apr 2026

Dear Mr./Ms. F*a, Thank you for choosing Opi Indah Palembang Hotel as your accommodation. We strive to make our rooms, service, and breakfast memorable for all our guests. Thank you for taking the time to write a review. We hope to welcome you again in the future. Sincerely, The Management Team, Opi Indah Hotel

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Septiyan S.

8.4

/10

Reviewed 17 week(s) ago

The soap doesn't smell good, like it's old, the room is really noisy with the sound of rain from outside.

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Accommodation's Reply

18 Mar 2026

Dear Mr. Septiyan S., Thank you for choosing Opi Indah Hotel Palembang as your accommodation. We strive to make our rooms, service, and breakfast memorable for all our guests. Thank you for taking the time to write a review. We hope to welcome you again in the future. Sincerely, The Management Team, Opi Indah Hotel

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Hernadi

Leisure

9.1

/10

Reviewed 17 week(s) ago

highly recommended near opi malk shopping center

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Accommodation's Reply

18 Mar 2026

Dear Mr. Hernady, Thank you for choosing Opiindah Hotel Palembang as your accommodation. We strive to make our rooms, service, and breakfast memorable for all our guests. Thank you for taking the time to write a review. We hope to welcome you again in the future. Sincerely, The Management Team, Opiindah Hotel

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Opi Indah Hotel

Overall Ratings & Reviews Opi Indah Hotel

8.8

8.7

8.4

8.7

8.7

Traveller Reviews Opi Indah Hotel