8.6
Very Good
From 2,410 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.7

Service and Facilites

8.7

People often mention about Opi Indah Hotel
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Staff Friendliness (65)
Bedroom (56)
Ambiance (54)
Surroundings (53)
Hotel Area (52)
Bathroom (50)
Accessibility (49)
Room Space (48)
Distance to City Center (44)
Family Friendly (44)
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Traveller Reviews Opi Indah Hotel

Number of reviews per page
20
40
Customer reviews
Okta N.
icon-Staycation
Staycation
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9.4
/10
Reviewed 1 week(s) ago
The reception staff is very friendly co and ci is very easy, the breakfast is delicious and the room is very comfortable. Thank you Opi indah next time come here again 🥰🥰🥰🥰
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1 people find it helpful
Accommodation's Reply
04 Dec 2025
Ms. Okta N., Thank you for choosing Opi Indah Hotel Palembang as your accommodation choice. We are committed to providing a memorable stay for all our guests. Thank you for taking the time to write us a review. We look forward to welcoming you back again. Best regards, Opi Indah Hotel Management
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R***i
icon-origin-TRAVELOKA
6.3
/10
Reviewed 6 week(s) ago
It's actually in accordance with the stars (3 stars). I think the room lights are lacking, the bed sheets seem to have a lot of yellow stains as if they weren't changed/laundry wasn't clean enough. The bathroom mat would be better if it was clean/washed. Toiletries like soap also seem to not be replaced if they are not used up, meaning everyone who stays in the room will use the same soap as the previous occupant, what if someone is naughty and puts something in the container containing the same liquid soap, we don't know what they did with the soap? (in accordance with 3 stars). In essence, it's in accordance with 3 stars, This is just sharing my personal experience during a 2-night stay in a deluxe room.
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Accommodation's Reply
29 Oct 2025
Dear Ri*i, Thank you for choosing Opi Indah Hotel Palembang as your accommodation choice. We are committed to providing a memorable stay for all our guests. Thank you for taking the time to write us a review. We look forward to welcoming you back again. Best regards, Opi Indah Hotel Management
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Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 7 week(s) ago
The hotel staff was friendly, the bedroom was large, and the bathroom was clean. The room wasn't soundproof, so the neighboring rooms were noisy. We didn't have breakfast.
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2 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Ms. Y*i, Thank you for choosing Opi Indah Hotel Palembang as your accommodation choice. We are committed to providing a memorable stay for all our guests. Thank you for taking the time to write us a review. We look forward to welcoming you back again. Best regards, Opi Indah Hotel Management
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Friendly staff, strategic location near the mall
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1 people find it helpful
Accommodation's Reply
10 Oct 2025
Dear Mr. Guest, Thank you for choosing Opi Indah Hotel Palembang as your accommodation. We always strive to ensure that our rooms, service, and breakfast are always memorable for our guests. Thank you for taking the time to review us. We look forward to your next visit. Warm regards, Opi Indah Hotel Management
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel is close to the mall and the rooms are clean and spacious.
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2 people find it helpful
Accommodation's Reply
10 Oct 2025
Dear Guest, Thank you for choosing Opi Indah Hotel Palembang as your accommodation. We always strive to ensure that our rooms, service, and breakfast are always memorable for our guests. Thank you for taking the time to review us. We look forward to your next visit. Warm regards, Opi Indah Hotel Management
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N***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Very good service and delicious food
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1 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Mr. N*h. Thank you for choosing Opi Indah Hotel Palembang as your accommodation. We always strive to ensure that our rooms, service, and breakfast are always memorable for our guests. Thank you for taking the time to review us. We look forward to your next visit. Warm regards, Opi Indah Hotel Management.
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P***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Everything is ok except the wifi please fix it. Thanks
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1 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Mr. P*i. Thank you for choosing Opi Indah Hotel Palembang as your accommodation. We always strive to ensure that our rooms, service, and breakfast are always memorable for our guests. Thank you for taking the time to review us. We look forward to your next visit. Warm regards, Opi Indah Hotel Management.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
This was my third stay at Opi Indah Hotel. It's a peaceful location, close to the mall, and easy access to the hotel.
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1 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Guest, Thank you for choosing Opi Indah Hotel Palembang as your accommodation. We always strive to ensure that our rooms, service, and breakfast are always memorable for our guests. Thank you for taking the time to review us. We look forward to your next visit. Warm regards, Opi Indah Hotel Management.
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Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Thank God, I stayed at OPI for three nights in two different rooms. It was quite comfortable and the staff were very friendly. Hopefully, OPI Hotel can continue to grow in the future. 👍👍
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1 people find it helpful
Accommodation's Reply
22 Sep 2025
Dear Guest, Thank you for choosing Opi Indah Hotel Palembang as your accommodation. We always strive to ensure that our rooms, service, and breakfast are always memorable for our guests. Thank you for taking the time to review us. We look forward to your next visit. Warm regards, Opi Indah Hotel Management
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I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The hotel is actually in a very strategic location, the staff is friendly, but the Wi-Fi is not very good. It only connects to your phone for a short time, and it doesn't even connect to the TV at all, so you have to use a personal hotspot. Netflix access is also not available, so you have to use your own account.
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1 people find it helpful
Accommodation's Reply
17 Sep 2025
Dear Mr. I*a. Thank you for choosing Opi Indah Hotel Palembang as your accommodation. We always strive to ensure that our rooms, service, and breakfast are always memorable for our guests. Thank you for taking the time to review us. We look forward to your next visit. Warm regards, Opi Indah Hotel Management
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I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
nice, cool for kids
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1 people find it helpful
Accommodation's Reply
11 Sep 2025
Dear Mr. I*a. Thank you for choosing Opi Indah Hotel Palembang as your accommodation. We always strive to ensure that our rooms, service, and breakfast are always memorable for our guests. Thank you for taking the time to review us. We look forward to your next visit. Warm regards, Opi Indah Hotel Management
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Umma A.
icon-Business
Business
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10.0
/10
Reviewed 13 week(s) ago
The hotel staff is friendly and the rooms are clean.
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2 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Mrs. Umma A. Thank you for choosing Opi Indah Hotel Palembang as your accommodation. We always strive to ensure that our rooms, service, and breakfast are always memorable for our guests. Thank you for taking the time to review us. We look forward to your next visit. Warm regards, Opi Indah Hotel Management
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A***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel is strategically located in the city center, the area around the hotel can be used as a jogging track, the bedrooms are spacious, in short, it is very comfortable to stay here.
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1 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Mr. A*ke, Thank you for choosing Opi Indah Hotel Palembang as your accommodation. We always strive to ensure that our rooms, service, and breakfast are always memorable for our guests. Thank you for taking the time to review us. We look forward to your next visit. Warm regards, Opi Indah Hotel Management
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o***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The hotel is comfortable, complete facilities, close to the best malls.
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1 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Mr. O*i, Thank you for choosing Opi Indah Hotel Palembang as your accommodation. We always strive to ensure that our rooms, service, and breakfast are always memorable for our guests. Thank you for taking the time to review us. We look forward to your next visit. Warm regards, Opi Indah Hotel Management
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E***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 14 week(s) ago
The hotel staff was very friendly. However, the amenities in the room were not well provided. The restaurant was delicious.
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1 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Mr. E*8, Thank you for choosing Opi Indah Hotel Palembang as your accommodation. We always strive to ensure that our rooms, service, and breakfast are always memorable for our guests. Thank you for taking the time to review us. We look forward to your next visit. Warm regards, Opi Indah Hotel Management
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T***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Awesome, my suggestion is if guests have an important event, please give them an understanding about the checkout time,
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1 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Mr. T*r. Thank you for choosing Opi Indah Hotel Palembang as your accommodation. We always strive to ensure that our rooms, service, and breakfast are always memorable for our guests. Thank you for taking the time to review us. We look forward to your next visit. Warm regards, Opi Indah Hotel Management
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Lacoirx K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Staff very nice and every room is very delighful it is very good and nice I liek it very nice
2 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Mr. Lacoirx, Thank you for choosing Opi Indah Hotel Palembang as your accommodation. We always strive to ensure that our rooms, service, and breakfast are always memorable for our guests. Thank you for taking the time to review us. We look forward to your next visit. Warm regards, Opi Indah Hotel Management
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Agus H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Cool atmosphere, close to the mosque for prayers and close to the station for the next day's schedule.
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1 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear Mr. Agus H. Thank you for choosing Opi Indah Hotel Palembang as your accommodation. We always strive to ensure that our rooms, service, and breakfast are always memorable for our guests. Thank you for taking the time to review us. We look forward to your next visit. Warm regards, Opi Indah Hotel Management
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F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
All the hotel staff and security guards are very friendly, the best, the hotel is clean, the rooms are clean and comfortable, the AC is cold, the food is delicious.
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1 people find it helpful
Accommodation's Reply
11 Aug 2025
Dear Mr. F*y, Thank you for choosing Opi Indah Hotel Palembang as your accommodation. We always strive to ensure that our rooms, service, and breakfast are always memorable for our guests. Thank you for taking the time to review us. We look forward to your next visit. Warm regards, Opi Indah Hotel Management
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Mochamad R.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
Very comfortable, across the mall.. will definitely stay here again if I go to Palembang.
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2 people find it helpful
Accommodation's Reply
08 Aug 2025
Dear Mr. Mochamad R. Thank you for choosing Opi Indah Hotel Palembang as your accommodation. We always strive to ensure that our rooms, service, and breakfast are always memorable for our guests. Thank you for taking the time to review us. We look forward to your next visit. Warm regards, Opi Indah Hotel Management
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Number of reviews per page
20
40