Isana Hotel Dalat

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Overall Ratings & Reviews Isana Hotel Dalat

Traveloka (457)
Other sources (26)
8.4
Very Good
From 457 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.3

Meal

7.6

Location

8.9

Service and Facilites

8.3

People often mention about Isana Hotel Dalat
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Distance to City Center (4)
Staff Friendliness (3)
Check-in/out Time (3)
Ambiance (3)
Room Space (3)
Hotel Area (3)
Surroundings (2)
Family Friendly (2)
Wifi (2)
Soundproof (2)
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Traveller Reviews Isana Hotel Dalat

Number of reviews per page
20
40
Customer reviews
Thanh P. V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
I came and experienced the hotel for three nights at the hotel. I really liked the atmosphere and the interior of the hotel. The hotel staff from the owner to the staff were very friendly, making the atmosphere during my stay at the hotel very very pleasant. The hotel was very clean. It was very close to the center. It was three steps to the market. I wanted to eat anything. It was very easy to get around. The owner was very supportive in all aspects. I highly recommend it.
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1 people find it helpful
V***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 14 week(s) ago
- hotel near the center, near the dining area, convenient for traveling - clean room - room has tea but no kettle - has TV but can't use (staff said the cable is broken) - water is weak
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2 people find it helpful
T***M
icon-origin-TRAVELOKA
9.4
/10
Reviewed 40 week(s) ago
Friendly, enthusiastic, and supportive staff
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3 people find it helpful
T***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 71 week(s) ago
The room door is damaged, everything else is fine
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8 people find it helpful
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 72 week(s) ago
The staff helped us find a place to rent a motorbike. We were helped to order a taxi to the airport. The staff even gave me free sandals. Very kind and friendly.
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2 people find it helpful
TRAN T. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 74 week(s) ago
Friendly and enthusiastic owner, convenient travel, full of amenities,
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L***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 76 week(s) ago
The room is very old and the furniture is not safe. broken chair
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5 people find it helpful
VU THI D. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 127 week(s) ago
Guests near the center, eating anywhere is convenient. The room is clean, comfortable, soundproof is not very good. The staff is extremely friendly, especially the owner's sister, very cute! Will be back.
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4 people find it helpful
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LeDen D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 159 week(s) ago
Lễ tân dễ thương nhiệt tình lắm luôn 👍
8 people find it helpful
Toan H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 170 week(s) ago
The hotel is located in the center, near Da Lat market, convenient for moving. Fully equipped room. Before booking, I was confused about the smell of the salon chemicals below, but when I stayed in the hotel, I did not feel affected or heard any unpleasant odors. The hotel owner is also easy to approach. Will come back if I travel to Da Lat again.
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8 people find it helpful
cao l. v.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 170 week(s) ago
The hotel is quite clean, only 1 point is not satisfied with the soundproofing problem.
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13 people find it helpful
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Tang T. B. V.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 170 week(s) ago
Hotel staff are friendly and enthusiastic. From the hotel, you can go to the center very close. However, the room has many points that need to be changed: the toilet is smelly, there is no disposable comb, must use a wooden comb, while the comb is quite dirty, the shower is difficult to adjust; only trash can in toilet, no trash can in bedroom, window sill is dusty. In addition, the hotel does not have a car park, so I have to park on the roadside thanks to people's houses, even though I see a car tunnel.
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12 people find it helpful
DANG T. K. H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 171 week(s) ago
The hotel is located near Tang Bat Ho soy milk drinking area. Friendly employee. Clean rooms. I will come back next time.
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6 people find it helpful
Phanthao
icon-origin-TRAVELOKA
8.5
/10
Reviewed 172 week(s) ago
Nhân viên thân thiện, phòng sạch sẽ, ngay chợ Đà Lạt nên rất tiện đi lại, nhân viên thân thiện. Có điều phòng hơi nhỏ, đi lại hơi khó khăn.
8 people find it helpful
Thi L. N. P.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 175 week(s) ago
Khách sạn hôi mùi uốn tóc , đến nhận phòng không giống trên trang quảng cáo . Buộc khách hàng đổi phòng và thêm mỗi ngày 100.000đ
5 people find it helpful
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Duong P. T. T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 177 week(s) ago
Friendly hotel. Central area, but relatively quiet. Full of snack bars around. Will be back.
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4 people find it helpful
THU HO
icon-origin-TRAVELOKA
6.6
/10
Reviewed 198 week(s) ago
Staff arbitrarily entered the living room to clean the room without the request of the guest. Calling the reception to complain only through the speaker does not solve it. Set the case of losing something, how to solve it. The rooms are very good, the coordinates are very close to everywhere. Hope the hotel will review it, thank you
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4 people find it helpful
Nguyen
icon-origin-TRAVELOKA
8.8
/10
Reviewed 260 week(s) ago
new room, new amenities, worth going back to n again next time.
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4 people find it helpful
Vo Ngoc H.
icon-Family
Family
icon-origin-TRAVELOKA
5.1
/10
Reviewed 300 week(s) ago
I have traveled a lot of times in Dalat, but this time I book the hotel very badly, especially the attitude and manners of the owner are unacceptable. The actual room is too small, older than the image on the app. Book of 4-person room (additional 9-year-old baby) with 2 narrow 1.4m beds, plus only giving 2 free bottles of water daily not worthy of a 2-star hotel. Common toilets are not allowed to use, .... under the reception, they are used to make salons stinking, my family is on the 4th floor but still smells of chemicals rising. Back to this hotel, I was only positioned in the center, only I scored 0 points, and never returned.
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13 people find it helpful
Accommodation's Reply
16 Mar 2020
Guests who book a room of 4 for 5 or more, the hotel will only charge an additional fee of VND 50k / night The hotel also supports late check-out at 13:00 Guests send their luggage to the hotel because they only pick up the car and have public toilets for guests to use Guests have taken the key of personal toilet, bathing is not in accordance with the regulations The hotel has been able to assist guests with their best efforts
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Nguyen T. H.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 301 week(s) ago
The first room I set was 380k, it was a bit secretive because there was no window, small room, but the toilet was still beautiful. After that, I changed to a better room with a price of 480k, the room was bigger, had windows, clean and beautiful. Near Dalat market, windmill bakery shop and central food area. Overall is ok.
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6 people find it helpful
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