Going out to do some errands, there's a car parked blocking the exit, can't get out. The staff at the counter isn't there, can't be contacted, has gone somewhere else even though it's work time. It took a while to get through to the female staff at the counter. She spoke very badly, had no manners, didn't even apologize, and even joked. It's not right if there's an incident in the hotel. You're the receptionist but you're not there. If there's a problem with a customer, who should they report it to? The air conditioner is loud, there's no elevator, and the water is leaking.