Friendly staff, clean and tidy bathroom.

This place is okay, but not 100%. This place is already for that.

Friendly staff, clean bathroom.

The toilet has worms in it, the bathroom is dirty.

Affordable prices. Easy access, friendly staff.

The staff is friendly, the location is strategic.

The location is very close to the airport. The hotel is also clean, but the TV channels are a bit lacking.

I booked my team and they said they would be comfortable staying here.

For a 3-star hotel, it's adequate for those in transit. Smoking rooms are available.

Thank you, Grand Citra Hotel, for your service. We recommend it if you're in Tarakan.

The room is very comfortable and soundproof.

The toilet is dirty. I told them to clean it, but unfortunately, they said that the toilet is just like that. No changes.

The AC is not cold, I have complained but it is still not cold, the upper shower is not working, only the lower one is on.

Friendly staff, nice, clean and comfortable hotel.

The hotel staff is friendly.. Very helpful with the check-in process.

The room was dirty and dusty, with dead cockroaches on the floor. The rain was pouring down through the windows at night, and the menu was very limited even though it was still mealtime. It could have been better.

The room was comfortable and fairly clean, but the bathroom smelled because the fan wasn't working. The TV wouldn't work at all.

Near the airport and free shuttle to the airport starting from 5 am

Close to destination, friendly staff

Alhamdulillah, the first and comfortable