7.4
Pleasant
From 86 reviews
Provided by travellers on
Cleanliness

7.3

Room Comfort

7.2

Meal

7.5

Location

7.6

Service and Facilites

7.1

People often mention about Holiday Hotel Hai Phong
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Wifi (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
Bedroom (1)
Bathroom (1)
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Traveller Reviews Holiday Hotel Hai Phong

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40
Customer reviews
h***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.3
/10
Reviewed 63 week(s) ago
The pictures online are so different from the actual room. The room is cramped and there is a strong smell from the bathroom even though the door is closed. I feel like if there was a fire, I don't know if they would know to go out. If I come back, I won't choose to stay here again.
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1 people find it helpful
B***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 71 week(s) ago
Enthusiastic staff, very nice room especially the bathroom, will come back if I have the chance💐
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1 people find it helpful
N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 73 week(s) ago
The room smells bad. The sheets are dusty and covered with hair.
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1 people find it helpful
Tran H. B. L.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 78 week(s) ago
phòng như hình, tìm phòng hơi khó,nhưng lễ tân rất tận tâm
1 people find it helpful
Nguyen T. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 85 week(s) ago
Phòng sạch sẽ, ok so với giá tiền
2 people find it helpful
Manh C. B.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 86 week(s) ago
Hình ảnh nội thất của phòng ở là mới, nhưng trong thực tế thì quá cũ, không phải là khách sạn nữa, như nhà trọ.
2 people find it helpful
Nick N.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 89 week(s) ago
Hotel Cleanliness is a concern. As checked in, water clogged and excessive water.
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Xử Lý B. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 97 week(s) ago
Window cannot be locked ==> needs improvement
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1 people find it helpful
nguyen t. n. q.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 97 week(s) ago
Ok, the room has just been renovated 👌👌👌👌👌👌
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Duong K. L.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 109 week(s) ago
Khách sạn phục vụ rất tốt, tuy nhiên đợi nước nóng lâu và nước nóng chảy chậm
1 people find it helpful
Pham N. H.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 119 week(s) ago
Giá phòng đắt hơn so với thực tế. Đặt app 833k nhưng đến nơi bảng giá phòng vip cao nhất là 700k. Mà phòng ốc, sàn nhà, điều hoà thì bụi bặm do vẫn đang sửa chữa, cửa với đệm thì mới nhưng đồ đạc trong phòng thì rất cũ. Đổi sang phòng khác thì còn cũ kĩ hơn, không được như phòng trước khi đổi. Nhân viên lễ tân thì đùn đẩy nhau không xách đồ cho khách (thang máy hỏng). Nói chung là trải nghiệm vô cùng tệ. Không baoh quay lại!
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4 people find it helpful
Ph Lien
icon-origin-TRAVELOKA
9.7
/10
Reviewed 137 week(s) ago
Close to places, clean room
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2 people find it helpful
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NGO Q. P.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 159 week(s) ago
Quá khác với hình trên app và vật chất xuống cấp
1 people find it helpful
Duy P.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 166 week(s) ago
Bad hotel, old room is not worth the money, 1 go and don't come back
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4 people find it helpful
Phan T. H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 168 week(s) ago
Phòng cũ, bí, không có ánh sáng tự nhiên, đặt phòng family thì nhận được phòng triple.
2 people find it helpful
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Thao P.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 170 week(s) ago
I'm a pretty easy customer, I only stayed for one night, but the attitude of the housekeeper made me feel very unwelcome when we reported that the mattress was a bit dusty and wanted to ask for a new one. cleaner. If there are no blankets to replace her, you can say we sympathize, here she said "maybe it's because your feet are dirty when you sit on it, it's dirty if you say it like this, it's just like this. Blood stains are called dirty" and then picked it up and brushed it off very innocently while we were sitting there. We just went in to sit and saw dust, but when we sat on it, it was so dirty. Prepared in advance because it's just a 2 star hotel didn't expect much but still felt a lot of disappointment. Hope the hotel improves.
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2 people find it helpful
Accommodation's Reply
28 Jul 2022
Thank you for your comment, I will share it with the housekeeping ladies to pay more attention
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HANG V.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 172 week(s) ago
The room has many cockroaches and ants, the whole room has only one socket. Do not clean the room to change gas every day
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2 people find it helpful
Jamie H.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 173 week(s) ago
Old hotel, not clean, bad soundproof
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1 people find it helpful
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Bui D. D.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 173 week(s) ago
If you book a room with 2 beds, the hotel will give you a room with 1 bed. Service attitude is too poor
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Accommodation's Reply
06 Jul 2022
Hello My hotel has a room with 2 beds, next to the stairs, I did not notify you when booking the room, I went to check in and told my friend that my leg hurt and I couldn't climb up to that room Now that's not what you think is right
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Nguyễn Á. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 174 week(s) ago
Family-friendly hotel and close to the center for commuting
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1 people find it helpful
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