Comfortable and cheap, nice room, very nice

The hotel staff is very friendly and the service is very satisfying.

The room was not very clean, the wifi was intermittent on the 4th floor.

I've stayed here many times, and overall it's pretty good. There are just a few things that need to be improved: the TV channels need to be upgraded, and the cleanliness and quality of the rooms need to be improved. I checked in yesterday and there were already baby cockroaches. Please understand all the hotel staff, thank you✨

Always love it here and always subscribe

Every time I stay here, I always get a room facing the main door, which is really nice to see the view.

Disappointed with my recent stay at Golden Bay Hotel Batam. Initially, the staff were friendly and service was good, but it quickly turned sour at check-out. The front desk insisted we need the payment receipt during check in to get our deposit back, and when we couldn't produce it, they were unhelpful and argumentative. Not once did they inform us to keep the receipt. Moreover, the room was dirty, especially on the lower floors. Not what we expected for the price. Hope they address these issues to improve guest experience 🙅

Value for money. You must try this hotel when you come to Batam!

I arrived too early at 10:30 AM. I asked for an expedited booking and a charge. It was fine, and the staff told me to wait a moment, but in reality, they ignored me. I was finally given a room at exactly 12:45 PM and charged 100,000 Rupiah. The room was also dirty, and there were no slippers.

Cheap but not cheap hotel, the area is close to everywhere, lots of culinary places

A very comfortable, clean hotel, the room area is quite spacious, the staff are friendly, the food is also delicious according to taste, I have been a regular at staying here when I go to Batam.

It would be nice if the night receptionist was friendlier....

The hotel is comfortable, close to the culinary center and many hangout places around the hotel. Next time I will stay again.

fun, atmosphere, find food nearby, best

Poor service in the room, no slippers, lots of dirt on the floor, dirty bathroom

Recommended to stay in the Bengkong area

Suitable and good, recommended for staying.

There is no time limit for Dhuhr prayer, past 12.00 noon is fined 50 thousand, the TV has no broadcast, the room walls are dull, the room smells of wet carpet, I have to pay 450 thousand/night including the fine, there are not many breakfast options. I will not stay there again

I've been enjoying staying here since 2019. The room walls were a bit worn out, but now they're clean again. The location is strategic because it's in a viral spot. Even though the staff has changed, they're still friendly to visitors.

Room service. Delicious and inexpensive food.