People often mention about Amaris Hotel Margorejo Surabaya
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Staff Friendliness (92)
Taste (81)
Variety (77)
Bedroom (76)
Accessibility (74)
Ambiance (72)
Bathroom (70)
Distance to City Center (67)
Hotel Area (67)
Surroundings (66)
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Traveller Reviews Amaris Hotel Margorejo Surabaya
Number of reviews per page
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Customer reviews
M***o
9.7
/10
Reviewed 19 hour(s) ago
Facilities are lacking, you get one toothbrush, one slipper, no shower cap, no tea/coffee in the room, only water. No electric kettle, breakfast menu is good.
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Didik T. P.
8.5
/10
Reviewed 3 day(s) ago
The hotel atmosphere is pleasant, clean, and the service is satisfactory.
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A***s
Transit
9.4
/10
Reviewed 1 week(s) ago
Clean and comfortable atmosphere, the view is also okay.
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Accommodation's Reply
12 Sep 2025
Dear Mr. / Mrs. A*s, Warm greetings from Amaris Hotel Margorejo - Surabaya. We thank you for your review on Traveloka. It is very pleasant to hear that you are comfortable and enjoyed your stay at Amaris Hotel Margorejo - Surabaya. Your input means a lot to us and will motivate us to improve our quality and service. We hope to always be the first choice of comfortable accommodation for you and your family. Thank you. Best regards, Harmadi. Hotel Manager.
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G***t
9.7
/10
Reviewed 1 week(s) ago
This time I got room 1008. The only downside was the AC was dripping. Everything else was good, just like my previous experience. Hopefully it will be better.
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Accommodation's Reply
12 Sep 2025
Dear valued guest, Thank you for your review of your experience at Amaris Hotel Margorejo. We apologize for the inconvenience you experienced with the dripping/leaking AC caused by the water drainage, this issue has been noted and the Engineering team will repair and improve the maintenance of the AC in the room, we really appreciate your feedback and hope to welcome you back with a better experience in the future. Warm regards Management of Amaris Hotel Margorejo- Surabaya. Warm regards. Harmadi. Hotel Manager.
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A***r
Transit
10.0
/10
Reviewed 1 week(s) ago
The service is excellent, it's clean, the staff are friendly, and the food is definitely delicious.
Thanks Amaris Margorejo, thanks Traveloka
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Accommodation's Reply
12 Sep 2025
Dear guest, Mr. / Mrs. A * r. Warm greetings from Amaris Hotel Margorejo - Surabaya. Thank you for staying at Amaris Hotel Margorejo-Surabaya and taking the time to write a review for us, we are very happy to know that you have received excellent service from our staff during your stay at Amaris Hotel Margorejo - Surabaya. Your extraordinary praise for our staff has been conveyed to the team. Your very kind words are undoubtedly a great motivation for all of us to always provide the best, It is a pleasure for us to be able to serve you again with our best hospitality on the next occasion. Warm regards. Harmadi. Hotel Manager.
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I***o
Business
10.0
/10
Reviewed 2 week(s) ago
Because activities sometimes require returning to the hotel late at night.... The hotel staff was very helpful in parking the car and returning to the room comfortably and friendly. Overall, the staff service was excellent.
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Accommodation's Reply
03 Sep 2025
Dear Mr./Ms. I*o, Warm greetings from Amaris Hotel Margorejo - Surabaya. Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and hope to see you again soon. Warmest regards from Hotel Manager, Harmadi
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R***d
Business
10.0
/10
Reviewed 3 week(s) ago
This is my umpteenth stay here, close to the city center and the airport. The staff is friendly and very helpful. The food is also delicious.
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Accommodation's Reply
29 Aug 2025
Dear Mr. / Mrs. R * d. Warm greetings from Amaris Hotel Margorejo - Surabaya. We thank you for your review on Traveloka. It is very pleasant to hear that you are comfortable and enjoyed your stay at Amaris Hotel Margorejo - Surabaya. Your input means a lot to us and will motivate us to improve our quality and service. We hope to always be the first choice of comfortable accommodation for you and your family. Thank you. Best regards, Harmadi. Hotel Manager.
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M***d
8.8
/10
Reviewed 5 week(s) ago
Strategic location, fitting rooms that weren't too small, friendly staff, and a varied breakfast menu. Overall, the hotel was in keeping with its class.
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Accommodation's Reply
21 Aug 2025
Dear Guest M*d. Thank you for your wonderful review of our hotel! We are glad you enjoyed your stay and hope to see you again soon. Best regards, Harmadi, Hotel Manager
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arie m.
Business
10.0
/10
Reviewed 5 week(s) ago
I always stay here when I go to Surabaya
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Accommodation's Reply
11 Aug 2025
Dear Mr. Arie M. Warm greetings from Amaris Hotel Margorejo - Surabaya. We thank you for your review. It is very pleasant to hear that you feel comfortable as a second home and enjoy staying at Amaris Hotel Margorejo - Surabaya. Your input is very meaningful to us and we will continue to improve our quality and service. We hope to always be the first choice of comfortable accommodation for you and your family. Thank you. Best regards, Harmadi. Hotel Manager.
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HS
Hansen S.
10.0
/10
Reviewed 6 week(s) ago
I've always enjoyed Amaris Margorejo. The food is traditional and healthy. The rooms are clean, the staff is friendly, and the hotel continues to improve its service and cleanliness.
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Accommodation's Reply
10 Aug 2025
Dear guest Mr. Hansen S. Warm greetings from Amaris Hotel Margorejo - Surabaya. Thank you for staying at Amaris Hotel Margorejo-Surabaya and taking the time to write a review for us, we are very pleased to know that you have received excellent service from our staff during your stay at Amaris Hotel Margorejo - Surabaya. Your extraordinary praise for our staff has been conveyed to the team. Your very kind words are undoubtedly a great motivation for all of us to always provide the best, It is a pleasure for us to be able to serve you again with our best hospitality on the next occasion. Warm regards. Harmadi. Hotel Manager.
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Edward M.
9.4
/10
Reviewed 6 week(s) ago
The food is varied and delicious and very close to the mall.
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Accommodation's Reply
05 Aug 2025
Dear Mr. Edward M. Warm greetings from Amaris Hotel Margorejo - Surabaya. Thank you for taking the time to provide your review and comments about Amaris Hotel Margorejo - Surabaya, we are happy to hear that you enjoyed your experience at Amaris Hotel Margorejo - Surabaya. We hope to welcome you back soon to enjoy your experience at Amaris Hotel Margorejo - Surabaya. Best wishes for success & good health. Best regards, Harmadi - Hotel Manager.
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m***s
8.5
/10
Reviewed 7 week(s) ago
Good service, friendly staff, good location.
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Accommodation's Reply
03 Aug 2025
Dear Mr/Mrs. Warmest greetings from Amaris Hotel Margorejo - Surabaya. Thank you for your good review of our hotel. And We are glad that you have enjoyed your visit and our best location near Plaza Marina (Shopping center for Electronics and Mobile Phones in South Surabaya), Culinary and close to the Toll gate, near Juanda Airport - Surabaya, closest to Rungkut Industri. We hope to see you again soon. Warmest greetings from. Hotel Manager, Harmadi.
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m***s
8.5
/10
Reviewed 7 week(s) ago
Good service, friendly staff, good location.
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Accommodation's Reply
01 Aug 2025
Dear Mr/Mrs. Warmest greetings from Amaris Hotel Margorejo - Surabaya. Thank you for your good review of our hotel. And We are glad that you have enjoyed your visit and our best location near Plaza Marina (Shopping center for Electronics and Mobile Phones in South Surabaya), Culinary and close to the Toll gate, near Juanda Airport - Surabaya, closest to Rungkut Industri. We hope to see you again soon. Warmest greetings from. Hotel Manager, Harmadi.
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Y***a
10.0
/10
Reviewed 7 week(s) ago
This hotel is located not too far from the city center. The place is clean and comfortable, and the staff is friendly and helpful.
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Accommodation's Reply
31 Jul 2025
Dear Guest Mr/Ms Y***a
Warm greetings from Amaris Hotel Margorejo - Surabaya
We thank you for your review
It's very nice to hear that you were comfortable and enjoyed your stay at Amaris Hotel Margorejo, and that it met your expectations. We really hope that we can always be the first choice of comfortable accommodation for you and your family.
Thank You
Greetings,
Harmadi
Hotel Manager
N***l
Medical
8.8
/10
Reviewed 8 week(s) ago
It's pretty good. The room is a bit small, so if you're checking in, get a spacious room.
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Accommodation's Reply
25 Jul 2025
Dear Mr./Ms. N*l, Warm greetings from Amaris Hotel Margorejo - Surabaya. Thank you for your good review of our hotel. And for the room size according to the classification, which is 18 M2 and the only difference is the size of the bed. We have two types. We are glad that you have enjoyed your visit and we hope to see you again soon. Warm greetings from. Hotel Manager, Harmadi
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N***i
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is friendly and very helpful. The food is varied and the access is easy.
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Accommodation's Reply
21 Jul 2025
Dear Mr/Ms N*i, Warm greetings from Amaris Hotel Margorejo - Surabaya We thank you for your review on Traveloka It is very pleasant to hear that you are comfortable and enjoyed your stay at Amaris Hotel Margorejo - Surabaya, Your input means a lot to us and we will continue to improve our quality and service, We hope we can always be the first choice of comfortable accommodation for you and your family. Thank you Best regards, Harmadi Hotel Manager
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h***o
10.0
/10
Reviewed 9 week(s) ago
The location of the hotel is very strategic, the rooms are very very clean.
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Accommodation's Reply
21 Jul 2025
Dear Mr/Ms h*o. Warm greetings from Amaris Hotel Margorejo - Surabaya. Thank you for your good review of our hotel. And We are glad that you have enjoyed your visit and our best location near Plaza Marina (Shopping center for Electronics and Mobile Phones in South Surabaya), Culinary and close to the Toll gate, near Juanda Airport - Surabaya, closest to Rungkut Industri. We hope to see you again soon. Warm greetings from. Hotel Manager, Harmadi.
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R***h
Staycation
9.1
/10
Reviewed 10 week(s) ago
Good place, easy access to the city center, completeness of the bathroom check list, information says there is a comb but there is no comb
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1 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Mr./Mrs. R*h, Thank you for taking the time to provide your review and comments about Amaris Hotel Margorejo - Surabaya, we are happy to hear that you enjoyed your experience at Amaris Hotel Margorejo - Surabaya. We apologize for the availability of Combs in the room but if you need a Comb we will be happy to send it to the guest who needs it. We hope to welcome you back soon to enjoy your experience at Amaris Hotel Margorejo - Surabaya. Best wishes & Always be healthy. Best regards, Harmadi - Hotel Manager.
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A***s
Transit
10.0
/10
Reviewed 10 week(s) ago
The hotel location is quite strategic for all activities
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Mr/Ms A*s. Warm greetings from Amaris Hotel Margorejo - Surabaya. Thank you for your good review of our hotel. And We are glad that you have enjoyed your visit and our best location near Plaza Marina (Shopping center for Electronics and Mobile Phones in South Surabaya), Culinary and close to the Toll gate, near Juanda Airport - Surabaya, closest to Rungkut Industri. We hope to see you again soon. Warm greetings from. Hotel Manager, Harmadi.
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J***g
10.0
/10
Reviewed 11 week(s) ago
Good service, good service, good facilities, all in good
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Accommodation's Reply
08 Jul 2025
Dear Mr./Mrs. J*g. Warm greetings from Amaris Hotel Margorejo - Surabaya. We thank you for your review. It is very pleasant to hear that you are comfortable and enjoying your stay at Amaris Hotel Margorejo - Surabaya. Your input means a lot to us and we will improve our quality and service. We hope that we can always be the main choice of comfortable accommodation for you and your family. Thank you. Best regards, Harmadi. Hotel Manager.