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Traveller Reviews The Light Hotel
Number of reviews per page
20
20
40
40
Customer reviews
NT
Nguyen T. T. V.
Staycation
9.7
/10
Reviewed 5 week(s) ago
The rooms were clean and the staff were enthusiastic. I will definitely return if I have the chance to come back to Ha Long.
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T***u
Staycation
8.3
/10
Reviewed 46 week(s) ago
cups and plates were very dirty, only one large bath towel, no face towels, toilet paper had signs of mold or was fake. breakfast area was very hot, cleaning was also poor
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S***u
Staycation
8.8
/10
Reviewed 49 week(s) ago
Attentive and enthusiastic service. Free early check-in support.
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1 people find it helpful
MS
Mạnh S.
8.5
/10
Reviewed 58 week(s) ago
Spacious, airy, enthusiastic staff
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1 people find it helpful
V
Vy
Family
5.1
/10
Reviewed 337 week(s) ago
Extremely disappointed. the hotel is dirty, no one cleans the room, the humidity is low and the noise is bad, the noise from the next room affects other rooms. Free breakfast I ordered 2 nights but only free for 1 day, the next day called out to eat. breakfast is nothing but breakfast bread. Overall too disappointing to stay at this hotel. Only one is his other day booking but the hotel does not charge extra and the boss "seems" enthusiastic but did not help anything.
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3 people find it helpful
HP
Huynh P. T.
Backpacking
9.4
/10
Reviewed 337 week(s) ago
Spacious room, clean. Hotel owners are very comfortable, enthusiastic, original. 10 o'clock in the deposit box but for early check in.
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2 people find it helpful
HP
Ha Phuong D.
Family
8.5
/10
Reviewed 341 week(s) ago
The hotel has a convenient location, near the Bai Chay tourist center, going to Hon Gai is also near. Room is clean, tidy, good service. In particular, the boss and the managers, the staff are very friendly, enthusiastic and willing to help.
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2 people find it helpful
T
T
8.5
/10
Reviewed 344 week(s) ago
The hotel is clean and airy. Good price
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1 people find it helpful
Ngo T. N. A.
8.5
/10
Reviewed 345 week(s) ago
The hotel did not enjoy the view, but in return quiet and clean, affordable, friendly staff
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1 people find it helpful
LH
Le Huyen
6.0
/10
Reviewed 353 week(s) ago
Hic. The room is downstairs in the lobby, damp, the television is blurry, can't see, the air conditioner in the hidden corner feels cool, the closet is old ... In general, I have no intention of going back there a second time. if back to Ha Long
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2 people find it helpful
HT
Hoang T. P.
Romantic
9.7
/10
Reviewed 358 week(s) ago
Above all great .. I will definitely book the room next time
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1 people find it helpful
Ngo T. D.
6.4
/10
Reviewed 358 week(s) ago
The basement room is very dark. No natural light. Building high will be better.
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Pham H. A.
Romantic
9.1
/10
Reviewed 359 week(s) ago
The room is okay with the cost of friendly staff to support you enthusiastically, I forgot the enthusiastic support. I don't see any more free water for 2 days
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MH
Mai H. T.
9.4
/10
Reviewed 365 week(s) ago
I have a pleasant stay here!
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2 people find it helpful
NT
Nguyen T. A.
Romantic
9.1
/10
Reviewed 368 week(s) ago
Basically the room is quite good. Room is clean, fresh. Traveling comfortably
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2 people find it helpful
NGUYEN VAN HUNG
Backpacking
5.7
/10
Reviewed 370 week(s) ago
This hotel is full of bad comments about the website. Do not like this hotel
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1 people find it helpful
HT
Huyn T.
Family
8.8
/10
Reviewed 372 week(s) ago
Nice room, cool, enthusiastic, I booked 3 rooms, my room is at the most open view, there are also very nice balcony seats. I have a small child who can borrow a cart very well (this is lucky because my sister also has a baby so I can borrow it, hehe) (not related to the hotel, but there is a Massage shop next door but everyone I should not go there, I am already, the type of massage shop ... not a professional massage)
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1 people find it helpful
TL
Thi L. T. V.
Romantic
9.4
/10
Reviewed 375 week(s) ago
Clean rooms, enthusiastic staff. The hotel needs to invest in soundproofing rooms
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NT
Ngc T. H.
Romantic
9.7
/10
Reviewed 378 week(s) ago
The hotel is very nice and airy, quiet, fresh air, near the park, near the market. The receptionist is very nice and cute. I am very pleased, and if I have the opportunity to go to Ha Long, I will definitely return to The Light.
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1 people find it helpful
PHAM T.
Romantic
8.5
/10
Reviewed 381 week(s) ago
The owner is friendly, enthusiastic, clean room looks like ...