Ashley Wahid Hasyim Jakarta

Explore Ashley Wahid Hasyim Jakarta

Overall Ratings & Reviews Ashley Wahid Hasyim Jakarta

Traveloka (10,562)
Other sources (254)
8.7
Very Good
From 10,562 reviews
Provided by travellers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.5

Location

9.0

Service and Facilites

8.7

People often mention about Ashley Wahid Hasyim Jakarta
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Distance to City Center (225)
Staff Friendliness (215)
Bedroom (215)
Ambiance (210)
Taste (192)
Bathroom (191)
Hotel Area (189)
Accessibility (188)
Surroundings (183)
Check-in/out Time (160)
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Traveller Reviews Ashley Wahid Hasyim Jakarta

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Customer reviews
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Imam F.
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Business
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9.4
/10
Reviewed 2 day(s) ago
Strategic location, easy to find food, easy to go anywhere
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M***d
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Leisure
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10.0
/10
Reviewed 5 day(s) ago
The service is excellent, the hotel is very clean and fragrant, and there are free laundry facilities (do your own laundry).
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M***d
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Leisure
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10.0
/10
Reviewed 5 day(s) ago
The service is the best, especially the lobby doorman, friendly and responsive.
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H***A
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9.1
/10
Reviewed 7 day(s) ago
In the city center, friendly, upscale, great food.
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M***a
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Staycation
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9.7
/10
Reviewed 1 week(s) ago
The hotel is not far from the city center, close to everything, and the service is friendly. Especially yesterday, I was warmly greeted by Siska at the reception. Thank you, Siska. It was a pleasure being there. See you again soon.
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a***n
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8.5
/10
Reviewed 2 week(s) ago
Highly recommended and will come here again if I have an assignment
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Accommodation's Reply
10 Feb 2026
Dear Valued Guest, Warm greetings from Ashley Wahid Hasyim. Thank you very much for your kind review and recommendation. We are truly delighted to know that you had a pleasant stay with us and that you are willing to return whenever you have another assignment. This is truly the best compliment for our team. It was a pleasure having you as our guest, and we sincerely look forward to welcoming you back to Ashley Wahid Hasyim Jakarta in the near future. Please do not hesitate to contact us should you require any assistance for your next visit. Sincerely, Raynatha Ticoalu Hotel Manager
S***n
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10.0
/10
Reviewed 2 week(s) ago
the price is quite expensive, if possible it could be cheaper
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Accommodation's Reply
10 Feb 2026
Dear Valued Guest, Warm greetings from Ashley Wahid Hasyim. Thank you very much for sharing your feedback with us. We truly appreciate your thoughts regarding our pricing, as your input is valuable for us in continuously enhancing the overall guest experience. Our room rates are designed to reflect the comfort, facilities, and services we aim to provide. Nevertheless, your feedback has been well noted, and we sincerely hope to have the opportunity to welcome you back in the future with offers that better suit your expectations. Thank you once again for your review, and we look forward to welcoming you again at Ashley Wahid Hasyim Jakarta. Sincerely, Raynatha Ticoalu Hotel Manager
b***o
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10.0
/10
Reviewed 2 week(s) ago
Attractive, clean, location near lots of food.
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Accommodation's Reply
10 Feb 2026
Dear Valued Guest, Warm greetings from Ashley Wahid Hasyim. Thank you very much for sharing your positive review with us. We are delighted to know that you found our hotel attractive, clean, and conveniently located near various dining options. Your kind words truly mean a lot to us and to our team. It is always our pleasure to provide a comfortable stay with a strategic location for our valued guests. We sincerely hope to have the opportunity to welcome you back to Ashley Wahid Hasyim Jakarta in the near future. Sincerely, Raynatha Ticoalu Hotel Manager
Verified Traveler
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9.4
/10
Reviewed 2 week(s) ago
A clean and nice hotel in downtown Jakarta. The laundry facilities set it apart from other hotels.
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Accommodation's Reply
10 Feb 2026
Dear Valued Guest, Warm greetings from Ashley Wahid Hasyim. Thank you very much for sharing your kind review with us. We are delighted to know that you found our hotel clean, well-maintained, and conveniently located in the heart of Jakarta. We are also pleased that our laundry facility stood out and added value to your stay. Providing practical and comfortable facilities that differentiate us from other hotels is something we truly strive for. Thank you once again for your feedback. We sincerely look forward to welcoming you back to Ashley Wahid Hasyim Jakarta for another pleasant stay. Sincerely, Raynatha Ticoalu Hotel Manager
S***o
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Leisure
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9.1
/10
Reviewed 3 week(s) ago
Comfortable hotel, close to culinary too
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Accommodation's Reply
10 Feb 2026
Dear Valued Guest, Warm greetings from Ashley Wahid Hasyim. Thank you very much for your kind review. We are delighted to know that you found our hotel comfortable and appreciated our convenient location near various culinary options. We truly look forward to welcoming you back to Ashley Wahid Hasyim Jakarta in the future. Sincerely, Raynatha Ticoalu Hotel Manager
Setiyo A.
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10.0
/10
Reviewed 3 week(s) ago
Good hotel and service from Mba Alifah and Mba Saskia
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Accommodation's Reply
10 Feb 2026
Dear Mr. Setiyo A, Warm greetings from Ashley Wahid Hasyim. Thank you very much for your kind review. We are delighted to know that you enjoyed your stay and were satisfied with the service provided by Ms. Alifah and Ms. Saskia. Your recognition will certainly be shared with them as a great motivation to continue delivering excellent service. We truly appreciate your feedback and look forward to welcoming you back to Ashley Wahid Hasyim Jakarta in the future. Sincerely, Raynatha Ticoalu Hotel Manager
Ridwan D.
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Staycation
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8.5
/10
Reviewed 3 week(s) ago
Please provide further information regarding the Netflix issue. We upgraded to a paid room. We thought Netflix was just a simple way to use it, but we realized it was using our own account, not the hotel's. I'm quite disappointed. Breakfast, please provide hot food selections, such as sausages and eggs, any style. Please have them hot or warm. These are all cold, but they should be served hot or warm.
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Accommodation's Reply
10 Feb 2026
Dear Mr. Ridwan, Warm greetings from Ashley Wahid Hasyim. Thank you for taking the time to share your detailed feedback with us and for rating your stay. Please accept our sincere apologies for the inconvenience you experienced regarding the Netflix access. We understand your expectation, especially after upgrading to a paid room, and we regret that this information was not communicated clearly beforehand. Your feedback has been well noted and will be reviewed with our team to improve clarity and guest experience moving forward. We also sincerely apologize for the breakfast experience, particularly regarding the food temperature. Kindly rest assured that your comments about the sausage and egg selections will be shared with our culinary team to ensure hot dishes are served properly, as they should be. Once again, thank you for your constructive feedback. We truly hope to have another opportunity to welcome you back and provide a much better experience in the future. Sincerely, Raynatha Ticoalu Hotel Manager
A***l
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10.0
/10
Reviewed 3 week(s) ago
Great service, thank you Bang Hafiz at the front desk. Excellent service, thanks.
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Accommodation's Reply
10 Feb 2026
Dear Valued Guest, Warm greetings from Ashley Wahid Hasyim. Thank you very much for your kind review. We are delighted to know that you were satisfied with our service and truly appreciate your special mention of Mr. Hafiz at the reception. Your recognition means a lot to us, and it will certainly be shared with him as encouragement to continue delivering outstanding service. Thank you once again for your feedback. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta in the future. Sincerely, Raynatha Ticoalu Hotel Manager
A***i
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Business
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8.5
/10
Reviewed 3 week(s) ago
Strategic location, complete facilities, near Sarinah, Sabang and Gondangdia Station
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1 people find it helpful
Accommodation's Reply
10 Feb 2026
Dear Valued Guest, Warm greetings from Ashley Wahid Hasyim. Thank you very much for your kind review. We are delighted to know that you found our location strategic and appreciated our complete facilities, with easy access to Sarinah, Sabang, and Gondangdia Station. We truly appreciate your feedback and look forward to welcoming you back to Ashley Wahid Hasyim Jakarta in the future. Sincerely, Raynatha Ticoalu Hotel Manager
H***z
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10.0
/10
Reviewed 3 week(s) ago
The service was very satisfying. Initially, I was confused about how to book a room using the app, but then Mr. Hafid helped me through the booking process and check-in. The room was comfortable and clean, with complete amenities, especially the free laundry room for guests staying at Ashley. It's also perfect for long-term guests who don't have to worry about dirty clothes. The location is also very strategic.
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Accommodation's Reply
10 Feb 2026
Dear Valued Guest, Warm greetings from Ashley Wahid Hasyim. Thank you very much for sharing your detailed and positive review. We are truly delighted to know that you were satisfied with our service and that Mr. Hafid was able to assist you smoothly from the booking process through check-in. Your kind recognition will certainly be shared with him as encouragement. We are also pleased to hear that you found the room comfortable, clean, and well-equipped, and that our complimentary laundry room added convenience to your stay—especially for longer stays. It is wonderful to know that this facility made your experience more enjoyable and practical. Additionally, we are glad that our strategic location met your expectations. Thank you once again for your valuable feedback, and we sincerely look forward to welcoming you back to Ashley Wahid Hasyim Jakarta in the future. Sincerely, Raynatha Ticoalu Hotel Manager
D***a
icon-Business
Business
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10.0
/10
Reviewed 3 week(s) ago
The hotel is really good, it would be perfect if you go to Jakarta to stay here again.
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Accommodation's Reply
10 Feb 2026
Dear Valued Guest, Warm greetings from Ashley Wahid Hasyim. Thank you very much for your kind review. We are delighted to know that you found our hotel very satisfying and suitable for your stay in Jakarta. It truly means a lot to us to hear that you would choose to stay with us again. We sincerely look forward to welcoming you back to Ashley Wahid Hasyim Jakarta in the future. Sincerely, Raynatha Ticoalu Hotel Manager
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mamay k.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Keep up the good work, nice stay here, good experiences. Recommended for solo/group/family stay, near city center. Accessible to everywhere.
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Accommodation's Reply
27 Jan 2026
Dear Mr/s. Mamay K, Warm greetings from Ashley Wahid Hasyim Jakarta. Thank you very much for taking the time to share your kind review. We truly appreciate your positive feedback regarding your stay, our location, and overall experience. Your recommendation means a lot to us and motivates our team to continue delivering the best service for all our guests, whether traveling solo, with family, or in a group. We look forward to welcoming you back for another pleasant stay in the future. Sincerely, Raynatha Ticoalu Hotel Manager
A***g
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Transit
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9.7
/10
Reviewed 4 week(s) ago
The hotel is okay. I needed it suddenly because I don't have a boarding house yet but I can't sleep at home.
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Accommodation's Reply
20 Jan 2026
Dear Valued Guest, Thank you for sharing your feedback with us. We are pleased to know that Ashley Jakarta Wahid Hasyim could accommodate your last-minute stay and provide you with a comfortable place when you needed it. We truly appreciate your trust in choosing our hotel and hope to have the opportunity to welcome you back again in the future. Sincerely, Raynatha Ticoalu Hotel Manager
P***i
icon-Leisure
Leisure
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8.6
/10
Reviewed 4 week(s) ago
The staff is very friendly and kind, the breakfast is delicious and the kitchen is also very friendly, only the staff is a bit impolite when taking plates without asking permission first and the room is a bit dusty, the telephone cable is dead, the speaker is also broken, the TV is also dirty. I was given a room that was a former twin bed that was converted into a double bed so the charger cable was covered and that made it difficult. Please improve it again
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Accommodation's Reply
27 Jan 2026
Dear Valued Guest, Warm greetings from Ashley Wahid Hasyim Jakarta. Thank you very much for sharing your detailed feedback with us. We truly appreciate your kind words regarding our friendly staff and breakfast experience, especially our kitchen team. Your positive comments mean a great deal to us. At the same time, we sincerely apologize for the inconvenience you experienced during your stay, particularly regarding our staff’s manner during service, the room cleanliness, and the technical issues such as the telephone, speaker, and TV condition. We are also sorry for the discomfort caused by the room setup, especially the former twin bed arrangement that affected accessibility to the charging cable. Please rest assured that your feedback has been shared with the related departments for immediate improvement and corrective action. This input is very valuable for us to enhance our service quality and guest comfort moving forward. Thank you once again for bringing this to our attention. We truly hope to have the opportunity to welcome you back and provide you with a much better experience. Sincerely, Raynatha Ticoalu Hotel Manager
D***I
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
It was always wonderful to back here for staying or working. Ambience so comfy, calm and the smell as usually good, and quite. The room was so perfect with the rain all day while i’m staying.
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Accommodation's Reply
27 Jan 2026
Dear Valued Guest, Warm greetings from Ashley Wahid Hasyim Jakarta. Thank you very much for your lovely review and for always choosing to stay with us. We are truly delighted to know that you enjoy the comfortable and calm ambience, our signature scent, and the peaceful atmosphere. It is wonderful to hear that your room provided the perfect comfort, especially with the rainy weather throughout your stay. Your kind words mean a lot to our entire team, and we sincerely look forward to welcoming you back again—whether for staying or working. Sincerely, Raynatha Ticoalu Hotel Manager
Number of reviews per page
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