Overall Ratings & Reviews Samara Resort

Traveloka (3,402)
Other sources (6)
9.1
Exceptional
From 3,402 reviews
Provided by travellers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.8

Location

9.2

Service and Facilites

9.2

People often mention about Samara Resort
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Staff Friendliness (258)
Ambiance (229)
Room Space (225)
Bedroom (222)
Hotel Area (218)
Distance to City Center (211)
Family Friendly (208)
Taste (203)
Bathroom (200)
Variety (189)
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Traveller Reviews Samara Resort

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40
Customer reviews
Sulistianingsih
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 day(s) ago
The hotel, the location, and the rooms are great. The pool is clean and spacious. There's a children's playground and nice outdoor play areas.
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Febrian D. G.
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10.0
/10
Reviewed 3 day(s) ago
Friendly staff and delicious food, nice view on the rooftop.
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The room was upgraded for free with a pleasant atmosphere.
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M***h
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 day(s) ago
I was very happy to stay at Samara for 3 nights. It had mountain views, was close to everything, and had a delicious breakfast. Oh, and there's a playground for the kids, too. Unfortunately, the toilet didn't have a shower jet. Overall, it was a good experience.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Overall a great hotel, only the noise outside the hotel is a bit disturbing, because it can be heard from the room even though the window doors are tightly closed.
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Samara Hotel & Resort Batu would like to extend our warmest gratitude on behalf of the management and staff of Samara Hotel & Resort for your family vacation in Batu. Thank you for your valuable feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We look forward to welcoming you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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E***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The hotel staff is friendly and the service is good.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
A hotel I will definitely visit again, because Samara is the best!
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Samara Hotel & Resort Batu would like to extend our warmest gratitude on behalf of the management and staff of Samara Hotel & Resort for your family vacation in Batu. Thank you for your valuable feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We look forward to welcoming you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
My first impression upon arriving at this hotel was the incredibly calming vibe... I wanted to stay here for a long time. The staff were also very friendly. While waiting to check in, I was able to enjoy the hotel facilities, so the kids wouldn't get bored. The swimming pool, although not large, had a really nice atmosphere. And while the kids were swimming, we could also order delicious food at the restaurant. Oh yeah, it's also just a short walk to Batu Mall, so it was really nice to stay here 😍 Keep up the good work, Samara Hotel, I'll definitely be back soon!
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Putu H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Family friendly. Very friendly staff. Thank you for the surprise free slice of cake, very attentive to guests. Got a free room upgrade. A very pleasant experience, will definitely come back again. Strategic location, close to Batu town square, within walking distance.
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Accommodation's Reply
21 Jul 2026
Dear Mr./Ms. Putu H., This is a brief message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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H***z
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The place is clean and comfortable. It's perfect.
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Accommodation's Reply
21 Jul 2026
Dear Gentlemen/Ladies, H*z. This is a message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to express our gratitude for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Everything is cool, great. If I go to Batu, I'll definitely come back here.
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Accommodation's Reply
21 Jul 2026
Dear Mr./Mrs. E*a, Sincerely yours, from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort again for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
10/10 everything is cool, the staff are all friendly, the hotel rooms are all clean, the food is delicious, basically everything is cool.
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Accommodation's Reply
21 Jul 2026
Dear Mr./Mrs. E*a, Sincerely yours, from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort again for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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S***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It will definitely be RO without much reason, it is definitely because it is very safe and comfortable with a price that is really worth it.
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Accommodation's Reply
21 Jul 2026
Dear Mr./Mrs. S*o, Sincerely yours, from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort again for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Nunuk E.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's become a regular during school holidays. I always come here from July to December. I've been here three times because it's so comfortable. The bathroom lights are bright, so there's no drama that scares the kids. The staff are very friendly. The food is delicious and varied. The downside is that upon check-in, I was given a room on the 5th floor. Even though the reservation had been written in the request: twin beds, 7th floor. But upon check-in, I was given the opposite, a double bed, 5th floor room. Hmmm, disappointed. Even though I got a pretty good price at the Deluxe Premier.
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Accommodation's Reply
21 Jul 2026
Dear Mr./Ms. Nunuk E., This is a message from Samara Batu Hotels & Resorts. The management and staff of Samara Batu would like to thank you for choosing our hotel as your family vacation destination in Batu. We understand that your booking may not have met your expectations as your request was not specified in your booking confirmation. We will contact the online travel agent you used for booking to provide further information. We apologize for not being able to provide the service you expected. We hope to welcome you back to Samara Batu Hotels & Resorts (Batu) on your next stay. Thank you. Sincerely, General Manager, Arif Purnomo Saputro (SE)
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DHANI M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Overall, I was very satisfied with my stay. The service provided by all staff members was excellent, including the security personnel, reception staff, breakfast team, and everyone else I interacted with. Check-in was smooth, the information provided was clear, and all staff were friendly and helpful. The only downside was the housekeeping service. While I was having breakfast, housekeeping entered my room and started cleaning it. When I returned at around 9:00–9:30 AM, the room was already being serviced without any prior confirmation. This was quite intrusive, as my family and I had not yet organized our belongings and were not planning to leave the hotel yet. As a result, I had to wait outside my room for approximately 15–20 minutes until the cleaning was finished, which significantly affected the comfort of my stay. From my experience staying in hotels both domestically and internationally, housekeeping is usually scheduled closer to midday or only after guests have left the room or given permission for it to be cleaned. Before booking, I noticed that this hotel has consistently received excellent ratings and reviews across various platforms. Overall, I agree that the hotel provides outstanding service. I hope my experience with housekeeping was simply an isolated incident, as I believe this is probably not something most guests have experienced. I hope this feedback can be taken into consideration so that future guests can enjoy an even better stay.
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Accommodation's Reply
21 Jul 2026
Dear Mr.Dhani M Warm Greeting from Samara Hotel & Resort Batu On behalf of Management and Staff’s Samara Hotel & Resort , I would like to thank you for staying with us for your family holiday in Kota Wisata Batu. We appreciate your very detailed comments about our facilities, the food, the room facility and also the service offered by our Staff's We will call my Executive Housekeeper to re evaluate the room cleaning schedule so that it doesn’t happen again. We are looking forward to welcoming you again at Samara Hotel & Resort , on your next visit to Batu in very near future. Best Regards Arif Purnomo Saputro, SE General Manager
Budi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Amazing hotel with pocket-friendly prices.
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Renny I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, the service is fast, the atmosphere is comfortable, and the food is varied.
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Siti M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very good, the service is really the best
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V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was a very pleasant stay for 4 days and 3 nights. The hotel staff were very friendly, the rooms were spacious, clean, and well-equipped.
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R***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Got a room with a beautiful view like this, the breakfast menu was also delicious, really satisfied staying at Samara Hotel.
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Number of reviews per page
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