Dear Mr./Mrs. D*h., Sincerely yours, from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your choice for your family vacation in Batu. Thank you for your feedback regarding our friendly staff, delicious food, and memorable experience. We are delighted that you and your family were satisfied with our service. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager