Overall Ratings & Reviews The Luna Compass

Thank you for the customer reviews who have commented. will have encouragement in service for customers in the future

Thank you for the customer reviews who have commented. will have encouragement in service for customers in the future

Thank you for the review. The hotel has a strong water pressure pump. But if it is as strong as the house, the water system is not the same. The parking lot has been informed on the web, the chair, phone in the room is not available. I have informed on the page. The housekeeper will call to warn you.

The room that the customer wants is another room, another type, another price, but the customer reserves another type. We have already informed the customer that if you want another type of room, the customer has to pay more, but the customer doesn't want to pay. The hotel did not choose to practice. But we do as the customer has ordered.

The information of the hotel has already been stated on the page, what is there? Both about parking or refrigerator, customers can reserve a room, can request a reservation that they want a double bed or a double bed. The air conditioner is dripping because the customer opens a very low degree and turns on the fan power. The air conditioner makes water dripping. Water heater. Customers can inform. The hotel can set it in no more than a minute.

Thank you customer For review It is an encouragement to serve customers. Thank you very much

Hello You can tell the customer what you lack or need. Warm water can be set for no more than a minute, shampoo, soap can be refilled, wifi is not working, inform the staff to reset the router, just turn it off and use it again. Thank you for your review.

Thank you for your review. There is no refrigerator, the hotel has informed in the information on the web page. And the parking lot the hotel already informed that there is limited Annoying customers to see the details of the hotel before booking a room. Will meet the needs of customers The tissue and the dust room will be corrected. And have the housekeeper to fix it Thank you

Hello customer The refrigerator has notified on the page. It hasn't been long ago. Did you not read the customer on the web page? Information or hotel facilities provided on the web page are out of stock. How bother you, the customer reads the information first and then makes a reservation in order to understand and meet the needs of your customers as well. Does the room that you see is a Deluxe room? Will it be another price? The hotel organizes a promotion at a special price, it will be the room that the customer has chosen (price 5xx). Thank you very much

Hello, customer Refrigerator not listed on page Not so long ago Customer, haven't you read it on the webpage? The water is not warm. Customers can inform. The hotel set up to less than a minute is fine. Why are you customers not reporting? How will the hotel know? If you do not inform customers that the hotel service is bad. Information or hotel facilities are all posted on the webpage. How to bother customers, read the information first and then book in order to understand and meet the needs of your customers as well. Thank you very much.

Thank you for the review. The hotel will make improvements in customer feedback. Thank you very much.

Thank you for the review. The hotel will make improvements and improvements. Thank you

Details about various information Of the hotel whether or not there is anything Can go to see all the information on the webpage. Notified. If so, please bother customers. View hotel details before booking too. Will meet the needs of your customers Thank you for the review.

Detailed information about parking is limited, no refrigerators. The hotel has already posted all the information on the webpage. The hotel must apologize to the customer. Please read the details of the hotel before you book. To meet the needs of your customers As for warm water, you can go ahead and re-set. Thank you for the review.

Thank you for using the service. The hotel introduced suggestions for improvement. Thank you for the review.

Thank you for using the service. The hotel introduced suggestions for improvement. Thank you for the review.

The hotel has already posted all information on the webpage about parking. The hotel must apologize to the customer. Please read the details of the hotel before you book. To meet the needs of your customers You have already booked during the festive season. Other customers have booked in advance. The double room is full. Thank you for the review.