Plataran Heritage Borobudur Hotel

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9.0
Exceptional
From 914 reviews
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Cleanliness

9.3

Room Comfort

9.2

Meal

9.0

Location

8.9

Service and Facilites

9.2

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Staff Friendliness (34)
Ambiance (31)
Taste (30)
Room Space (28)
Hotel Area (28)
Surroundings (27)
Family Friendly (27)
Bedroom (25)
Bathroom (25)
Variety (24)
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Traveller Reviews Plataran Heritage Borobudur Hotel

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Customer reviews
Verified Traveler
icon-Leisure
Leisure
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9.7
/10
Reviewed 5 day(s) ago
I had a really great time staying here. If I really had to pick an issue, it was the toilet paper holder position. It is so awkward and quite low and you have to hold the metal flap constantly so it’s quite annoying. Would be better and more hygienic too to have the toilet paper wrapped individually instead of it just being placed directly touching the toilet upper part. Everything else was lovely, staff were friendly and warm. The security guard outside of the lobby was also very helpful, he offered my dad some help with the suitcase as he is quite elderly. I will definitely be back soon!
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C***a
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9.7
/10
Reviewed 4 week(s) ago
Best cultural hotel in Indonesia
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Accommodation's Reply
26 Sep 2026
Dear Valued Client, Thank you for your wonderful review and we do look forward to welcoming you back in near future. Best regards, Tiana Guest Service Agent
Sri
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Leisure
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8.5
/10
Reviewed 5 week(s) ago
Fun, clean, comfortable.
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Accommodation's Reply
26 Sep 2026
Dear Ms. Sri T.D.H., Thank you for your wonderful review, and we hope to welcome you back to Plataran Heritage Borobudur again. Sincerely, Tiana, Customer Service Representative.
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Djati P.
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Leisure
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10.0
/10
Reviewed 7 week(s) ago
It was a great stay at Plataran Borobudur, the serene atmosphere makes it comfortable. For the kids, there's a swimming pool, indoor and outdoor play areas, and a mini zoo. All the staff were very friendly and helpful, especially Mas Bimo, who accompanied our family while playing in the playground and mini zoo, even helping to capture our activities there (thank you Mas Bimo). We also received compliments in the form of room decorations and a birthday cake for our son's birthday. Thank you Plataran Borobudur.
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Accommodation's Reply
12 Sep 2026
Dear Mr. Djati P., Thank you for your wonderful review, and we are glad that your family enjoyed your experience at Plataran Heritage. We hope to welcome you back again soon. Sincerely, Maria Widya Jr., General Manager
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R***d
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Staycation
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10.0
/10
Reviewed 8 week(s) ago
Perfect experience for family vacation!
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Accommodation's Reply
12 Sep 2026
Dear Valued Client, Thank you for your great review and we do look forward to welcoming you back in Plataran Heritage Borobudur. Best regards, Maria Widya Jr. General Manager
h***h
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Leisure
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8.5
/10
Reviewed 8 week(s) ago
The hotel was great, the food was ok.
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Accommodation's Reply
12 Sep 2026
Dear Valued Client, Thank you for your great review and we do look forward to welcoming you back in Plataran Heritage Borobudur. Best regards, Maria Widya Jr. General Manager
E***o
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Leisure
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8.5
/10
Reviewed 13 week(s) ago
Most of all is good and nice, staff, service.
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Accommodation's Reply
14 Aug 2026
Dear Valued Guest, Thank you for your feedback and we do look forward to welcoming you in near future. Best regards, Maria Widya Jr. General Manager
Galuh S.
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Leisure
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10.0
/10
Reviewed 13 week(s) ago
I thoroughly enjoyed my stay at Plataran Heritage Borobudur Hotel. It's strategically located near Borobudur Temple, offering a tranquil atmosphere and beautiful views typical of Magelang. My room was comfortable, clean, and spacious, designed with elegant Javanese touches. The hotel facilities are comprehensive, especially the pool area and rooftop, which offer stunning mountain views. Most impressive was the friendliness and professionalism of the entire hotel staff. From check-in to check-out, the service was warm and responsive. Breakfast also offered a wide variety of delicious dishes. Overall, Plataran Heritage Borobudur Hotel is a perfect choice for a vacation, staycation, or family trip. I highly recommend this hotel and will definitely stay here again in the future. Highly recommended!
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1 people find it helpful
Accommodation's Reply
14 Aug 2026
Dear Mr. Kalah S., Thank you very much for your positive review and feedback! We are delighted to hear that you enjoyed the hotel's atmosphere, the comfort of the rooms, the facilities, the breakfast, and the service from our entire team. We appreciate your appreciation of the friendliness and professionalism of our staff. We hope to welcome you back to Plataran Heritage Borobudur again for another memorable stay soon. See you next time! Sincerely, Maria Vidya Junior, General Manager
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Verified Traveler
icon-Leisure
Leisure
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10.0
/10
Reviewed 14 week(s) ago
Plataran is truly a hidden gem! The lush green founder garden, the free yoga class, the accommodating and friendly staff, the clean room, the scrumptious breakfast and afternoon tea, the unbeatable location and scenery, and the various activities for kids and family are more than enough to make us return one day. Thank you dear Plataran. We wish you best of luck! :)
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Accommodation's Reply
20 Aug 2026
Dear Valued Guest, Thank you sincerely for your wonderful and heartfelt review. We are delighted to know that you discovered Plataran Heritage as a hidden gem and enjoyed the many experiences we have to offer. It is truly rewarding to hear that you appreciated our lush Founder’s Garden, complimentary yoga classes, clean and comfortable rooms, delicious breakfast and afternoon tea, as well as our beautiful location and scenery. We are also pleased that our team’s warm and attentive service helped make your stay even more memorable. We are especially happy to know that your family enjoyed our range of activities. Creating meaningful and enjoyable experiences for both adults and children is something we value greatly. Thank you once again for your kind wishes and for choosing Plataran Heritage. We look forward to welcoming you and your family back for another unforgettable stay in the future. Warmest regards, Maria Widya Jr. General Manager
Verified Traveler
icon-Leisure
Leisure
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9.7
/10
Reviewed 16 week(s) ago
I love the design and the interior of the hotel, good surroundings. But they need to improve their bicycle maintenance and provide helmets.
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Accommodation's Reply
20 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the hotel’s design, interior, and beautiful surroundings. We also sincerely appreciate your constructive comments regarding the bicycles and the availability of helmets. Your feedback is very valuable to us, and we will review our bicycle maintenance procedures and equipment to ensure a safer and more enjoyable experience for our guests. Thank you once again for your kind feedback. We look forward to welcoming you back to Plataran Heritage and providing you with an even better experience on your next visit. Best regards, Maria Widya Jr. General Manager
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MUHAMAD F. M.
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10.0
/10
Reviewed 16 week(s) ago
Nice hotel and family-friendly. Best, best.
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Accommodation's Reply
20 Aug 2026
Dear Muhamad F.M., Thank you for your review. We look forward to welcoming you back to Plataran Heritage and providing you with an even better experience on your next visit. Best regards, Maria Widya Jr. General Manager
Verified Traveler
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10.0
/10
Reviewed 17 week(s) ago
Excellent service, top notch. Will definitely return to Plataran Borobudur.
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1 people find it helpful
Accommodation's Reply
20 Aug 2026
Dear valued guest, Thank you for your review, and we sincerely hope to welcome you back to Plataran Heritage Borobudur again. Sincerely, Maria Widya Jr., General Manager
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A***a
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Leisure
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9.7
/10
Reviewed 19 week(s) ago
The hotel staff is friendly, very helpful, comfortable to stay here.
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Accommodation's Reply
20 Aug 2026
Dear valued guest, Thank you for your review, and we sincerely hope to welcome you back to Plataran Heritage Borobudur again. Sincerely, Maria Widya Jr., General Manager
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 20 week(s) ago
A very comfortable hotel, with very complete facilities, views & cool air & many photo spots, comfortable rooms and an addictive shuttle bus service to Resto 9 Langit, the friendliness of the driver who took us to the restaurant & afternoon tea service that can be ordered to be delivered to the room. A delicious breakfast menu made to order. Top markotop and you won't regret staying here & it's worth the price offered. For friends who want to try this is a very good hotel to try, coincidentally I got the info from a friend who often stays here when he goes to Magelang. Really cool!
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Accommodation's Reply
20 Aug 2026
Dear Valued Guest, Thank you for your positive review and compliments. We are delighted to hear that you enjoyed the comfort of your room, the amenities, the atmosphere, the shuttle service, afternoon tea, and breakfast. We appreciate your feedback and hope to welcome you back again for an even more memorable experience with us. Sincerely, Maria Vidya Junior, General Manager
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Michelle
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10.0
/10
Reviewed 23 week(s) ago
This is my first stay at Plataran, and I am truly impressed. The hotel offers a great view, and the reception staff were friendly, providing fantastic service—especially the night service staff on 29 April (Naufal). The location is excellent and makes it very easy to get around. We were also warmly received by Boris and his team. Overall, the service throughout the hotel was outstanding. I highly recommend staying at this hotel.
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1 people find it helpful
Accommodation's Reply
26 Sep 2026
Dear Michelle, Thank you very much for sharing your wonderful feedback about your first stay with Plataran. We are delighted to hear that you enjoyed the beautiful views, our convenient location, and the service provided by our team. It is especially pleasing to know that Naufal from the night service team on 29 April, as well as Boris and his team, made your stay memorable. Your kind words and recommendation mean a lot to us and will be shared with the entire team as encouragement to continue providing excellent service. We look forward to welcoming you back to Plataran Heritage Borobudur for another enjoyable stay. Best regards, Tiana Guest Service Manager
Kentara C.
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10.0
/10
Reviewed 27 week(s) ago
We love it! That much! And we thank you for the superb service from the staff! Very helpful, they even saved my life by taking me to the Emergency Unit of the nearby hospitals in the middle of the night with a very fast response. Respect, and cheers for Plataran!
1 people find it helpful
Accommodation's Reply
26 Sep 2026
Dear Kentara C., Thank you very much for your wonderful review and kind words about our team. We are truly grateful to know that you enjoyed your stay and appreciated the service provided by our staff. We are especially relieved to hear that our team was able to assist you quickly and safely when you needed emergency medical care. Your appreciation means a lot to us, and we will share your kind words with the entire team. Thank you for choosing Plataran Heritage Borobudur. We hope to welcome you back again soon. Best regards, Tiana Guest Service Manager
P***i
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Leisure
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8.5
/10
Reviewed 30 week(s) ago
Comfortable and quiet, highly recommended for the price of this hotel.
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Dewi
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Leisure
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10.0
/10
Reviewed 31 week(s) ago
Refined heritage stay with a tranquil atmosphere ✨ Staying at this hotel provides a different experience—more than just a staycation, but feels like being one with the heritage and natural nuances of Borobudur. The location is quite strategic, close to the Borobudur Temple area, yet still feels private and quiet, far from the crowds. The rooms are designed with elegant classic Javanese touches, combined with modern comforts. Spacious, clean, and very comfortable to rest—especially for those seeking a calm and exclusive atmosphere. The hotel facilities are quite complete, ranging from a swimming pool with natural views, a spa area, to various activities that support a more memorable stay experience. As for the food, the quality is excellent with refined flavors and attractive presentations, in line with the hotel's premium concept. Service is one of the highlights—the staff is friendly, professional, and attentive without being overly so. ✨ Overall, this hotel is very suitable for those seeking a quiet, intimate, and culturally nuanced stay. Not the type of hotel that is busy with activities, but more of a slow, mindful, and refined stay.
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Verified Traveler
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10.0
/10
Reviewed 33 week(s) ago
The place is nice, the surrounding views are nice, and the staff are very friendly.
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Novi K.
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Leisure
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10.0
/10
Reviewed 40 week(s) ago
A very pleasant and relaxing place, suitable for families and couples.
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1 people find it helpful
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