Midtown Hotel Samarinda

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Overall Ratings & Reviews Midtown Hotel Samarinda

Traveloka (7,568)
Other sources (7)
8.7
Very Good
From 7,568 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.8

Service and Facilites

8.6

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Staff Friendliness (168)
Bedroom (167)
Ambiance (160)
Hotel Area (149)
Variety (142)
Distance to City Center (140)
Taste (140)
Bathroom (136)
Surroundings (133)
Accessibility (133)
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Traveller Reviews Midtown Hotel Samarinda

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Customer reviews
Muhammad F.
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10.0
/10
Reviewed 1 week(s) ago
For the umpteenth time staying here is very worth it.
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1 people find it helpful
l***a
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Leisure
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9.7
/10
Reviewed 2 week(s) ago
The staff is very friendly, so you won't regret staying here.
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Accommodation's Reply
21 Jun 2026
Dear Dear Customer, we sincerely thank you for leaving a valuable review and for choosing Midtown Samarinda Hotel. We are very happy to hear that you were satisfied with our staff's friendly service and your comfortable stay. We look forward to seeing you again on your next visit 🙏. Sincerely, Midtown Samarinda Hotel
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meilinda a. s.
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Leisure
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9.4
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and the rooms are comfortable.
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Accommodation's Reply
14 Jun 2026
Sincerely, Melinda A.S. Warm greetings from Midtown Samarinda Hotel. Thank you so much for your review. We are delighted to hear that the friendliness of our staff and the comfort of the rooms met your expectations during your stay. We will forward this positive feedback to the entire team as an inspiration to maintain the quality of our service. We hope to welcome you and your family back again for an even more memorable experience. Sincerely, Midtown Samarinda Hotel
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Mila M.
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
Staff are friendly and very helpful 👍
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Accommodation's Reply
14 Jun 2026
Sincerely, Mila M. Warm regards from Midtown Samarinda Hotel. Thank you for your review. We are delighted to hear that our staff were friendly and helpful throughout your stay. Your compliments motivate our entire team to continue striving for the best service. We hope to welcome you again next time and look forward to an even better experience. Sincerely, Midtown Samarinda Hotel
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sendy p.
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Leisure
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9.7
/10
Reviewed 3 week(s) ago
Every business trip or family trip always requires staying in Midtown.
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Accommodation's Reply
14 Jun 2026
Sincerely, Ms. Zendy P. Warm regards from Midtown Samarinda Hotel. Thank you for your continued trust in Midtown Samarinda Hotel, whether for business or family leisure. We are delighted to be your choice of accommodation and will continue to strive to maintain the quality of service and comfort throughout your stay. We hope your next visit with your family will be an even more memorable experience. Sincerely, Midtown Samarinda Hotel
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U***l
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Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I thoroughly enjoyed my stay at Midtown Hotel Samarinda. Its strategic location and easy access made it easy to get around during my stay. Check-in was smooth, and the hotel staff were very friendly and helpful. My room was clean, comfortable, and well-appointed. The bed was comfortable, allowing me to rest well. The hotel facilities were also quite complete and well-maintained. The breakfast menu offered a wide variety of delicious dishes. Overall, my stay here was very satisfying. The excellent service, cleanliness, and comfortable atmosphere made me feel at home. I will definitely consider staying at Midtown Hotel Samarinda again the next time I visit Samarinda. Thank you for your service. 😊🏨✨
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Accommodation's Reply
07 Jun 2026
Dear Mr./Ms. U*l, Warm regards from Midtown Samarinda Hotel. Wow, thank you so much for your wonderful review of Midtown Samarinda Hotel! 😊 We are delighted to hear that you were satisfied with your room, enjoyed the breakfast, and felt assisted by our team, and that the hotel's location was convenient for your various activities. We hope to welcome you again next time for an even more memorable experience. Sincerely, Midtown Samarinda Hotel
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M***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Overall, I really liked it here. It's a budget hotel that's not just any hotel. There are also plenty of food options around the hotel. Upon check-in, you're given two cards, which I found very convenient: one for electricity and one for the elevator, so you don't have to keep turning them on and off when you leave your room. Thank you Midtown, and I'll be back next time.
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Accommodation's Reply
07 Jun 2026
Dear Mr./Ms. M*a, Warm greetings from Midtown Samarinda Hotel. Thank you very much for your review of Midtown Samarinda Hotel. We are delighted to hear that you were satisfied with the facilities, location, and comfort during your stay. Your positive feedback encourages us to continue striving to provide the best service. We hope to welcome you back to Midtown Samarinda Hotel again for an even better experience. Sincerely, Midtown Samarinda Hotel
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septy w.
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly and staying here is perfect for bringing your family, especially for kids who love swimming 🫰🏻
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Accommodation's Reply
07 Jun 2026
Sincerely, Mr./Ms. Septi W. Warm regards from Midtown Samarinda Hotel. Thank you so much for your review! 😊 I'm glad to hear that our staff were friendly and that you and your family enjoyed your stay, especially your little one who loved the pool. We hope you'll return to Midtown Samarinda Hotel with your family again! Sincerely, Midtown Samarinda Hotel
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Lina
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly during our two-day stay. The breakfast was delicious and varied. It's also conveniently located in the city center.
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Accommodation's Reply
07 Jun 2026
Sincerely, Lina M. Warm regards from Midtown Samarinda Hotel. Thank you for your compliments. We are delighted to hear that our team provided friendly service and you enjoyed the breakfast. The hotel's location is convenient for various activities. We hope you will return again with an even better experience. Sincerely, Midtown Samarinda Hotel
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Verified Traveler
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, the hotel room is clean right down to the floor.
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1 people find it helpful
Accommodation's Reply
07 Jun 2026
Dear Mr./Mr. G*t, Warm greetings from Midtown Samarinda Hotel. Thank you for your review. We greatly appreciate your appreciation of our staff's friendliness and the cleanliness of our rooms. We are committed to maintaining our high standards of service and cleanliness to ensure all our guests have a comfortable stay. We look forward to welcoming you back for an even better experience. Sincerely, Midtown Samarinda Hotel
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A***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Regret staying here, everything was great.
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1 people find it helpful
Accommodation's Reply
07 Jun 2026
Dear Mr./Ms. A*I, Warm greetings from Midtown Samarinda Hotel. Thank you so much for your positive review. We are delighted that Midtown Samarinda Hotel was your choice of accommodation. We hope to welcome you back again and provide you with an even better experience. Sincerely, Midtown Samarinda Hotel
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J***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, parking is ample, and access to everything is easy. The rooms are quite spacious. Perhaps housekeeping doesn't pay much attention to cleanliness, as the area under the bed wasn't cleaned. There were two used bottles and a broken slipper under the bed. Otherwise, I was satisfied.
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Accommodation's Reply
07 Jun 2026
Dear Mr./Ms. J*n, Warm greetings from Midtown Samarinda Hotel. Thank you very much for your review regarding the friendly staff, ample parking, and excellent location which made your activities more convenient. We apologize for the lack of cleanliness under the bed. This will be noted by our housekeeping team to be more careful in the future. We hope to provide you with an even better and more memorable stay on your next visit. Sincerely, Midtown Samarinda Hotel
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MARIA E. E. A.
icon-Leisure
Leisure
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10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly and very helpful 🥰
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Accommodation's Reply
07 Jun 2026
Sincerely, Maria E.E.A. Warm regards from Midtown Samarinda Hotel. Thank you so much for your kind review, Maria. Our team was happy to assist and serve you with kindness. We hope to welcome you and your family back for an even more memorable experience. Sincerely, Midtown Samarinda Hotel
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PUJI L. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The hotel's atmosphere is quite comfortable, and its central location makes it easy to access shops and dining options. The breakfast was also delicious with a varied menu. Unfortunately, the room was a bit slow to be cleaned, even though we had already informed the front desk.
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Accommodation's Reply
07 Jun 2026
Dear Mr./Ms. Puji LN, Warm greetings from Midtown Samarinda Hotel. Thank you for your review. We are delighted to hear that you were satisfied with the hotel's excellent location and enjoyed our breakfast. We apologize for the delay in room cleaning. This is an area for improvement for our housekeeping team to be more responsive. We will make improvements to make your next stay even more pleasant. We look forward to seeing you again at Midtown Samarinda Hotel. Sincerely, Midtown Samarinda Hotel
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The place is comfortable and the food is delicious.
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Accommodation's Reply
07 Jun 2026
Dear Gentlemen/Ladies, Midtown Samarinda Hotel would like to express our gratitude for your positive review. We are delighted to hear that you were comfortable and enjoyed your meal at Midtown Samarinda. We will continue to strive to maintain the quality of our food and the comfort of all our guests. We look forward to welcoming you again on your next visit and providing an even better experience. Sincerely, Midtown Samarinda Hotel
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The staff is nice and very friendly to the guests who stay.
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1 people find it helpful
Accommodation's Reply
31 May 2026
Dear Mr./Mrs. G*t, Warm greetings from Midtown Samarinda Hotel. Thank you for your appreciation of our excellent service. This positive feedback motivates us to continue providing the best possible service at Midtown Samarinda Hotel. We look forward to welcoming you again on another special occasion. Sincerely, Midtown Samarinda Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Thank God, during my stay I received the best service.
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Accommodation's Reply
31 May 2026
Dear Mr./Mr. G*t, Warm greetings from Midtown Samarinda Hotel. Thank you for your review and compliments. We are delighted to have provided you with the best service during your stay at Midtown Samarinda, and we will continue to strive to maintain this standard. We hope to welcome you again next time for an even better experience. Sincerely, Midtown Samarinda Hotel
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A good experience during my stay, spacious rooms, and a varied breakfast. The only downside was the check-out process, which took a little longer than in similar hotels due to the need to verify the condition of the room.
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Accommodation's Reply
31 May 2026
Dear Mr./Ms. G*t, Warm greetings from Midtown Samarinda Hotel. Thank you for taking the time to share your positive feedback regarding the comfort of your room and breakfast at our hotel. We apologize for the slightly longer than usual check-out time. Room inspections are our standard procedure to maintain the quality of service for future guests. We will take your feedback into consideration for future evaluations and improvements. We hope to welcome you again next time and look forward to an even better experience. Sincerely, Midtown Samarinda Hotel
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N***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Clean rooms, friendly staff, strategic location, and plenty of delicious eateries nearby. I'll definitely stay here again.
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Accommodation's Reply
23 May 2026
Dear Mr./Ms. N*H, Thank you for your positive review of Midtown Samarinda Hotel. We are delighted to hear that you were satisfied with the cleanliness of the room, the friendliness of the staff, the excellent location, and the easy access to restaurants around the hotel. We will continue to maintain our quality of service to make every stay even more meaningful. 🙏 Midtown Samarinda Hotel
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Z***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 6 week(s) ago
For room number 319, it is a concern because the bathroom smells like sewage. Hopefully, the hotel management can make improvements to make customers feel more comfortable when staying.
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1 people find it helpful
Accommodation's Reply
23 May 2026
Dear Mr./Ms. Z*L, Thank you for informing us of the inconvenience you experienced in room 319. We apologize for the unpleasant odor in the bathroom, which did not meet our hotel's comfort standards. We have immediately reported this to the housekeeping department and will take steps to prevent similar issues from occurring in other rooms. Your valuable feedback is important for improving our services. We will do our best to provide you with a more comfortable stay on your next visit. If you have any questions, please contact us at the phone number you provided. We will respond as soon as possible. 🙏 Thank you, Pusat Bandar Samarinda Hotel.
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Number of reviews per page
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