8.5
Very Good
From 4,002 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.3

Location

8.5

Service and Facilites

8.5

People often mention about Luminor Hotel Jambi Kebun Jeruk By WH
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Bedroom (37)
Staff Friendliness (36)
Distance to City Center (32)
Variety (31)
Ambiance (30)
Taste (29)
Hotel Area (27)
Bathroom (26)
Accessibility (24)
Room Space (23)
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Traveller Reviews Luminor Hotel Jambi Kebun Jeruk By WH

Number of reviews per page
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40
Customer reviews
Cuttiya M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
The room is clean, comfortable, the staff are friendly, I was very impressed staying here, but I want to book again, but why can't I do it for July 29th?
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C***a
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10.0
/10
Reviewed 2 day(s) ago
Overall, I highly recommend staying here.
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s***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Bagus for stay over the weekend
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y***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6.6
/10
Reviewed 3 week(s) ago
pros: fast check-in, comfy beds cons: the rooms showed signs of aging, no hair dryer nor fridge in deluxe room, so we asked the front desk staff to keep our ice pack and they couldnt find/return it to us when checking out, stains in towels and bedsheet, thin walls, we could hear people speaking from next room and outside hotel.
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest, Warmest Greetings from Luminor Hotel Jambi, Thank you for giving comment and review for Our Hotel, We would like to say sorry about what happen to you during stay with Us. It will be sure, it's not be repeated again to you. We are looking forward to welcoming you back to our Hotel, hopefully with an even better service. Best Regards, Dedi Warja General Manager
O***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Service is quite good, cleanliness is ok, strategic location. Thank you for the service
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Accommodation's Reply
02 Jul 2025
Dear Guest, Warm greetings from Luminor Hotel Jambi, thank you for taking the time to give a good review about our hotel, We are very happy that you appreciate the facilities and services that we have provided. We look forward to your return visit to Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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O***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Service is quite good, cleanliness is ok, strategic location. Thank you for the service.
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Accommodation's Reply
02 Jul 2025
Dear Guest, Warm greetings from Luminor Hotel Jambi, thank you for taking the time to give a good review about our hotel, We are very happy that you appreciate the facilities and services that we have provided. We look forward to your return visit to Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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R***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The room atmosphere is comfortable, the room is clean and the room view is very good, highly recommended, close to places to eat and hang out.
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1 people find it helpful
Accommodation's Reply
17 Jun 2025
Dear Guest, Warm greetings from Luminor Hotel Jambi, thank you for your good review of our hotel, We are very happy that you appreciate the facilities and services that we have provided. We look forward to your return visit to Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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Y***y
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10.0
/10
Reviewed 7 week(s) ago
very good service and very friendly staff
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Accommodation's Reply
10 Jun 2025
Dear Guest, Warm greetings from Luminor Hotel Jambi, thank you for taking the time to give a good review about our hotel, We are very happy that you appreciate the facilities and services that we have provided. We look forward to your return visit to Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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Jefri W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel is good and very near if you want to go everywhere.
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Accommodation's Reply
10 Jun 2025
Dear Jefri, Mr. Warmest greetings from Luminor Hotel Jambi, Thank you for your review, We are looking forward to welcoming you back to our Hotel, hopefully with an even better service. Best Regards, Dedi Warja General Manager
Yos P.
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 10 week(s) ago
The food has a lot of variety and tastes good.
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Accommodation's Reply
31 May 2025
Dear Yos P, Mr. Warm greetings from Luminor Hotel Jambi, thank you for your good review of our hotel, We are very happy that you appreciate the facilities and services that we have provided. We look forward to your return visit to Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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B***g
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Always stay at Luminor when going to Jambi. Breakfast is really good, access everywhere is easy.
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Accommodation's Reply
17 May 2025
Dear Guest, Warm greetings from Luminor Hotel Jambi, thank you for taking the time to give a good review about our hotel, We are very happy that you appreciate the facilities and services that we have provided. We look forward to your return visit to Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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Awie
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
strategic location and friendly staff
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Accommodation's Reply
17 May 2025
Dear Awie, Mr. Warm greetings from Luminor Hotel Jambi, thank you for the good review about our Hotel, We hope to meet and serve you again in the near future at Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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F***s
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Because it is located in the city and very close to the food center.
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Accommodation's Reply
17 May 2025
Dear Guest. Warm greetings from Luminor Hotel Jambi, thank you for the review you have given, Luminor Hotel Jambi does have a very strategic location, namely in the center of Jambi City, precisely in the Kebun Jeruk area which is close to the Government Center and entertainment areas and souvenirs typical of Jambi Province. We look forward to your return visit to Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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l***m
icon-origin-TRAVELOKA
9.6
/10
Reviewed 12 week(s) ago
Everything is fine, only the hotel is not soundproof. You can hear people talking next door.
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1 people find it helpful
Accommodation's Reply
17 May 2025
Dear Guest, Warm greetings from Luminor Hotel Jambi, thank you for your review, We apologize for the issues raised in this review, We have met with the relevant Department to resolve the issues so that similar things do not happen again. We hope to restore your trust and have the opportunity to welcome you back to Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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F***a
icon-Staycation
Staycation
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9.7
/10
Reviewed 13 week(s) ago
Close to the city center. Got a room at the end again. Can rest while enjoying the sunset from the room
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Accommodation's Reply
17 May 2025
Dear Guest. Warm greetings from Luminor Hotel Jambi, thank you for your good review of our hotel, We are very happy that you appreciate the facilities and services that we have provided. We look forward to your return visit to Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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Willy N.
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10.0
/10
Reviewed 14 week(s) ago
highly recommended to stay here
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Accommodation's Reply
17 May 2025
Dear Willy N. Mr., Warm greetings from Luminor Hotel Jambi, thank you for the good review about our Hotel, We hope to meet and serve you again in the near future at Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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Daulat S.
icon-Leisure
Leisure
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10.0
/10
Reviewed 14 week(s) ago
Highly recommended for friends who want to stay in Jambi, the price is also competitive. Thank you Luminor Jambi.
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Accommodation's Reply
17 May 2025
Dear Daulat, S. Mr. Warm greetings from Luminor Hotel Jambi, thank you for taking the time to give a good review about our hotel, we are very happy that you appreciate the facilities and services that we have provided. We look forward to your return visit to Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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B***i
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
The hotel is strategically located in the city center, located in the culinary area. Clean & comfortable rooms.
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Accommodation's Reply
17 May 2025
Dear Guest, Warm greetings from Luminor Hotel Jambi, thank you for your good review of our Hotel, We hope to see you and serve you again in the near future at Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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A***s
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Quite good in its class with the most affordable price.
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Accommodation's Reply
17 May 2025
Dear Guest. Warm greetings from Luminor Hotel Jambi, thank you for your good review of our hotel, We are very happy that you appreciate the facilities and services that we have provided. We look forward to your return visit to Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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M***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
It was a pleasure staying here. Clean and close to the culinary center. A transit place in Jambi that is not inferior to other starred hotels.
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Accommodation's Reply
17 Apr 2025
Dear Guest, Warm greetings from Luminor Hotel Jambi, thank you for taking the time to give a good review about our hotel, We are very happy that you appreciate the facilities and services that we have provided. We look forward to your return visit to Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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