steady and to be improved.

The staff is very friendly and the service is very good

Overall, the room was okay, but the breakfast wasn't great; the menu was cold and more suitable for lunch. The service was decent, but I was a bit disappointed that I asked for the room to be cleaned at the door, but it wasn't. I asked for a replacement towel until I left, and when I did, I was given a towel that was no longer fit for use, more suitable as a doormat than a towel. The quality needs to be improved.

Staff lack briefing from each other, information varies.

The staff is good, the food is good, the food is good

Great, good service, and interesting

The hotel staff is friendly, the hotel is also comfortable.

Clean rooms, aesthetically pleasing rooms, friendly staff, free breakfast, and a free swimming pool. You should definitely try staying here!

The hotel staff is very friendly and kind, the location is strategic, and the rooms are well maintained.

The room was full of mosquitoes. The AC was noisy. The Wi-Fi was far away and the signal was weak.

Clean and very friendly service, unfortunately the rice for breakfast was hard and cold, there was only stir-fried noodles 😔

Strategic location, easy access, friendly staff.

Strategic location, friendly staff, easy access

The staffs are nice and helpful, but there is no elevator.

The water smells like mud, the room doesn't smell good, the facilities are lacking, such as only about 5 sheets of tissue provided, this needs to be improved.

If you are 10 minutes late for check-out, you will be charged cash, no dispensation.

the soap is out, the towels smell, the room lighting is poor

the hotel is very attractive, comfortable and clean

I always stay here when I visit Bengkulu. Strategic and busy location. Great service. Hopefully, it will continue to be maintained and improved.

A regular customer every time I go to Bengkulu. Strategic and comfortable location