Sanur Elok Residence

Explore Sanur Elok Residence
8.7
Very Good
From 957 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.5

People often mention about Sanur Elok Residence
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Staff Friendliness (7)
Wifi (6)
Ambiance (6)
Distance to City Center (5)
Room Space (5)
Bathroom (5)
Hotel Area (5)
Surroundings (4)
Bedroom (4)
Soundproof (3)
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Traveller Reviews Sanur Elok Residence

Number of reviews per page
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40
Customer reviews
Nickholas G. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 18 week(s) ago
The room was comfortable enough, not cramped for two people. The AC was noisy, making it hard to sleep.
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2 people find it helpful
tia a. m.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Very good, pleasant. Next time I will stay here again. Thank you.
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S***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
For a room priced under 400,000 Rupiah, it's still okay, with a balcony. The atmosphere feels very quiet when you enter the room, unlike most hotels. I like the fragrant shampoo and towels. If you need a quiet atmosphere, this is the place to be. Parking is quite spacious.
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1 people find it helpful
K***a
icon-origin-TRAVELOKA
6.4
/10
Reviewed 32 week(s) ago
The sheets don't seem to be clean, when I woke up my body was red and itchy, maybe because of dust or mites... so it was uncomfortable...
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Ziki R.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
A nice and comfortable place for a family staycation. Accessible by car is quite good, close to a minimarket, and the staff are friendly. Mr. Agung SC and Mr. Yudi are technicians, but we didn't meet Ms. Ana's daughter 🤭. Overall, it's really good 😍
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2 people find it helpful
deda m.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 46 week(s) ago
For TV not turning on, please repair it
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G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 47 week(s) ago
the hotel aroma is not fresh, the bathroom in the room also smells a bit, the shower water is not strong, the refrigerator is dusty, there are no hotel slippers, the lighting in the room is minimal.. the AC is not cold enough, it needs to be serviced. Please improve it immediately.. so that the guests are comfortable.
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2 people find it helpful
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 49 week(s) ago
The room is clean and spacious, there is a balcony to relax. Close to public transportation and culinary access.
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1 people find it helpful
f***l
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 54 week(s) ago
The place is comfortable and close to culinary
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1 people find it helpful
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 76 week(s) ago
Dirty bedroom and bathroom, receptionist is not ready, not worthy
1 people find it helpful
K***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 79 week(s) ago
Clean room, good ambience and helpful staff. Thankyou
1 people find it helpful
Accommodation's Reply
02 Dec 2024
Dear Ms./Mr. ke*n, Thank you for the positive review that you have given regarding your stay experience at Sanur Elok Residence. It is an honor for our team to be able to provide the best quality of service and facilities for you. All of our staff are looking forward to your next visit. Regards, Ana.
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 84 week(s) ago
The staff is very friendly and nice, the rooms and environment are clean.
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1 people find it helpful
Dwi K.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 96 week(s) ago
Comfortable, clean, close to everywhere, friendly prices.
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A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 97 week(s) ago
The staff are friendly, but the wifi is slow :') the location is a 15 minute walk to the Rasuna said bus stop, so far it's okay.
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1 people find it helpful
A***w
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 99 week(s) ago
Good place to rest.
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1 people find it helpful
Accommodation's Reply
11 Jul 2024
Dear. Mrs/Mr A*w, Thank you for the positive review you have given regarding your experience of staying at Sanur Elok Residence. It is a matter of pride for our team to be able to provide the best quality service and facilities for you. We, the entire staff, are looking forward to your next visit. Greetings, Ana.
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N***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 102 week(s) ago
Clean and comfortable. There's just no place to eat.
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2 people find it helpful
Accommodation's Reply
11 Jul 2024
Dear. Madam/Mr N*a, Thank you for the positive review you have given regarding your experience of staying at Sanur Elok Residence. It is a matter of pride for our team to be able to provide the best quality service and facilities for you. We, the entire staff, are looking forward to your next visit. Greetings, Ana.
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D***y
icon-origin-TRAVELOKA
5.6
/10
Reviewed 103 week(s) ago
Sanur Elok Residence which is not as beautiful as its name. Some videos that I want to tell can not be uploaded, the first and last story to stay here. First, it says 24-hour check-in, I checked in at 10 pm and there was no front desk, the person who received me was a woman wearing a t-shirt and shorts and looked like she had just woken up. Second, when I opened the door to the room, there was an unpleasant smell, there were no hotel slippers and the cupboard was very dusty. Third, the floor near the bottom right of the mattress was lifted. Fourth and the most terrible in my opinion, the electricity went out okay at 12 o'clock according to the SOP, but how come the water was also turned off? I wanted to take a shower at 5.30 am there was no water, I walked to Indofebruary near the hotel to buy water as a cleaning tool for my toilet. Please improve the management of the Sanur Elok Hotel for its service system and be quick to respond to guest responses, water, you know, this is how come I planned to stay close to my workplace but didn't take a shower. Thank you, always be successful.
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2 people find it helpful
E***c
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 106 week(s) ago
It was a very pleasant stay and the staff is very friendly, too.
1 people find it helpful
Yani N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 118 week(s) ago
If you are looking for a short or long-term stay, I recommend choosing Sanur Elok Residence. The room and facilities are clean. The place is located in Kuningan-Sudirman area (middle of Jakarta), so everything is nearby by public/online transportation.
1 people find it helpful
Zultony K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 122 week(s) ago
Lokasi tenang nyaman asri dan lokasi dekat kota.
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Accommodation's Reply
28 Jan 2024
Dear. Ms/Mr Zultony Kurniawan, Thank you for the positive review you have given regarding your experience of staying at Sanur Elok Residence. It is a matter of pride for our team to be able to provide the best quality service and facilities for you. We, the entire staff, are looking forward to your next visit. Greetings, Ana.
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Number of reviews per page
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