Heef Hotel Pasar Baru

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Overall Ratings & Reviews Heef Hotel Pasar Baru

Traveloka (5,087)
Other sources (20)
9.0
Exceptional
From 5,087 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.7

Location

9.0

Service and Facilites

8.9

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Staff Friendliness (50)
Ambiance (50)
Bedroom (44)
Hotel Area (41)
Distance to City Center (40)
Bathroom (37)
Surroundings (35)
Accessibility (34)
Room Space (32)
Taste (25)
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Traveller Reviews Heef Hotel Pasar Baru

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40
Customer reviews
J***y
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Anyway, you won't regret it, there are lots of food choices.
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Accommodation's Reply
07 May 2026
Dear Mr./Ms. J*y, Thank you for your positive feedback about our hotel. We are delighted to hear that you were satisfied with our diverse food options. The management and all staff of Heef Hotel Pasar Baru Jakarta sincerely hope to welcome you again. Sincerely, The Management, Heef Hotel
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J***y
icon-Staycation
Staycation
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8.5
/10
Reviewed 1 week(s) ago
Comfortable and safe atmosphere, easy to find food.
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Accommodation's Reply
07 May 2026
Dear Mr./Ms. J*y, Thank you for your positive feedback about our hotel. We are delighted to hear that you were satisfied with our convenient food options. The management and all staff at Heef Hotel Pasar Baru Jakarta sincerely hope to welcome you again. Sincerely, The Management, Heef Hotel
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J***y
icon-Leisure
Leisure
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8.8
/10
Reviewed 1 week(s) ago
Comfortable and friendly service and close to culinary
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Accommodation's Reply
07 May 2026
Dear Mr./Ms. J*y, Thank you for your positive feedback about our hotel. We are delighted to hear that you were satisfied with our staff's service. The management and all staff of Heef Hotel Pasar Baru Jakarta sincerely hope to welcome you again. Sincerely, The Management, Heef Hotel
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Leszek W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
My very first hotel in Indonesia and I extended my stay. Nice boutique hotel with a well-decorated lobby and floors that I enjoyed the most, plus a free massage chair. The room was serviced every day and kept clean, although quite small, but I believe this is a standard in Jakarta. Even more expensive hotels have small rooms per my research. Personnel was very attentive.
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Accommodation's Reply
07 May 2026
Dear Leszej, Thank you for your review. We are happy to learn of your great experience with us and that all aspects of our hotel have exceeded your expectations. Your compliments will be relayed as it is comments like your that ' s encourage as to go above and beyond for our guests. Your comments will be shared to them and shared in our monthly department meetings. My team and I hope to welcoming you back to our hotel. Kind Regards, Heef Management.
S***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly.
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Accommodation's Reply
01 May 2026
Dear Mr./Ms. S*i, Thank you for your positive feedback about our hotel. We are delighted to hear that you were satisfied with our staff's service. The management and all staff of Heef Hotel Pasar Baru Jakarta sincerely hope to welcome you again. Sincerely, The Management, Heef Hotel
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Ronaldy I.
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Business
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10.0
/10
Reviewed 2 week(s) ago
In short, it's the best, since around 2016/2017 when I go to Jakarta I always stay at the Heef Hotel.
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Accommodation's Reply
01 May 2026
Dear Mr. Ronaldi, Thank you for your positive feedback about our hotel. We are delighted to hear that you were satisfied. The management and all staff of HIF Hotel Pasar Baru Jakarta sincerely hope to welcome you again. Sincerely, The Management Team, HIF Hotel
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a***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The service, location, staff are all great.
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Accommodation's Reply
27 Apr 2026
Dear Mr./Ms. A*o, Thank you for your positive feedback about our hotel. We are delighted to hear that you were satisfied with our service and excellent location. From the management and all staff of Hotel Hif Pasar Baru Jakarta, we sincerely hope to welcome you again. Sincerely, The Management of Hotel Hif
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p***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
It was fun and the service was very good
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1 people find it helpful
Accommodation's Reply
27 Apr 2026
Dear Mr./Ms. P*a, Thank you for your positive feedback about our hotel. We are very pleased to hear that you were satisfied with our staff's service. The management and all staff of Heef Hotel Pasar Baru Jakarta sincerely hope to welcome you again. Sincerely, The Management, Heef Hotel
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M***a
icon-Staycation
Staycation
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9.1
/10
Reviewed 5 week(s) ago
Comfortable and very strategic... The staff is also friendly...
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Accommodation's Reply
15 Apr 2026
Dear Mr./Ms. M*a, Thank you for your positive feedback about our hotel. We are delighted to hear that you were satisfied with our service and excellent location. From the management and all staff of Heef Hotel Pasar Baru Jakarta, we sincerely hope to welcome you again. Sincerely, The Management, Heef Hotel
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n***a
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Staycation
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8.4
/10
Reviewed 7 week(s) ago
Check-in was fast. The hotel facilities were also comfortable. Unfortunately, the sheets looked like they hadn't been changed. Overall, it was a pleasant stay, with easy access to everything, and the location is right on the main road. Hopefully, the service will improve in the future :)
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Accommodation's Reply
04 Apr 2026
Dear Mr./Ms. N*a, Thank you for your positive feedback about our hotel. We are delighted to hear that you were satisfied with our services and products. From the management and all staff of Heef Hotel Pasar Baru Jakarta, we sincerely hope to welcome you again. Sincerely, The Management, Heef Hotel
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R***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I'm a regular when I'm in Jakarta
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Accommodation's Reply
04 Apr 2026
Dear Mr. R*n, Thank you for your positive feedback about our hotel. We are delighted to hear that you were satisfied with our services and products. From the management and all staff of Heef Hotel Pasar Baru Jakarta, we sincerely hope to welcome you again. Sincerely, The Management, Heef Hotel
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Verified Traveler
icon-Business
Business
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8.5
/10
Reviewed 7 week(s) ago
Overall good, thanks, will definitely come back here again
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Accommodation's Reply
04 Apr 2026
Dear Valued Guest, Thank you for your positive feedback about our hotel. We are delighted that you were satisfied with our services and products. The management and all staff of Hotel HIF Pasar Baru Jakarta sincerely hope to welcome you again. Sincerely, The Management Team, Hotel HIF
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Dwi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Stayed 3 nights very comfortably here. Entering the Lobby, all staff are friendly & do 3 S: Smile, Greet, Say hello with sincere faces. Simple but this makes it more comfortable. The Lobby area, Restaurant, Elevator, & every corridor of the hotel smells fresh. The check-in process is easy & fast even when we arrived at 13.00 WIB, the room was ready & we could go straight to the room without additional costs. Deluxe Room type facilities that we got: - FREE Welcome snack & drink upon check-in. - Smartlock, Smart TV, & fast WiFi. - Elevator access with a card. - AC works well. - Hot water for showering smoothly. - Available 3 Clothes Hangers, 2 pairs of Sandals, Safe, 4 soft sleeping pillows. - Complete amenities: 2in1 liquid Shampoo Soap, 2pcs Toothbrush & Toothpaste, Roll Tissue, Hairdryer, 2pcs Bath Towels. And also available: Retractable Clothesline that can be used to dry light clothes. - Electric Kettle, & Water Kettle for refilling water from Dispenser, 2 pcs Cups, 2 stirrers, Instant coffee, Tea Bags, Powdered Creamer, White Sugar, & Mouth tissue. - Openable windows, Long sofa, 2 tables and chairs, Mirror for make-up, available many electrical outlets, several shelves and drawers, & temporary luggage storage. - Many spots for photos (Instagram able). - The hallway & Room always smells fresh & clean. - Rooms are cleaned every day & can refill Coffee, Tea, Sugar, Creamer, Tissue every time they run out. - Breakfast is available with a varied & delicious menu for those who book a room including breakfast. The BONUS is available Massage Chairs are also available for guests who stay at this Heef Hotel. This is a plus that not all low budget hotels have. ❤️ Oh yes, the location is close to Pasar Baru ± 5-7 minutes walk (lots of culinary around it). Near Pasar Baru Transjakarta Bus Stop & Juanda Station ± 15-20 minutes walk. It's also close to a minimarket, and you can buy things at the hotel's minimarket right in front of it. Laundry is also available. I'll definitely stay here next time I visit Jakarta.
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+5
1 people find it helpful
Accommodation's Reply
04 Apr 2026
Dear Mr./Ms. Dwi m, Thank you for your positive feedback about our hotel. We are delighted to hear that you were satisfied with our services and products. From the management and all staff of Heef Hotel Pasar Baru Jakarta, we sincerely hope to welcome you again. Sincerely, The Management, Heef Hotel
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D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Comfortable, all the staff are nice, but it's a shame I couldn't check in early. I went to the hotel around 12 noon with a lot of luggage and a 3-year-old toddler, but the staff said I couldn't check in until 2 pm according to the hotel's regulations, even though they should have given me some tolerance considering the guest's condition. If there were only two guests without children, it wouldn't have been a problem and another thing is the wifi is really slow, please fix it or increase the mbps.
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Accommodation's Reply
04 Apr 2026
Dear Mr./Ms. D*a, Thank you for your review of Heff Pasar Baru Jakarta. We apologize for any inconvenience you experienced during your stay. Your valuable feedback is important for improving our services, and we will take it seriously. If you have any further suggestions, please contact us via email at heefhotel@***.com or via WhatsApp (08*******377). Thank you, The Heff Hotel Management Team.
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R***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Always great. Continued success. Already a regular customer.
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Accommodation's Reply
04 Apr 2026
Dear Mr. R*n, Thank you for your positive feedback about our hotel. We are delighted to hear that you were satisfied with our services and products. From the management and all staff of Heef Hotel Pasar Baru Jakarta, we sincerely hope to welcome you again. Sincerely, The Management, Heef Hotel
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R***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
As usual, always great. I've been a regular every time I'm in Jakarta. Continued success.
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Accommodation's Reply
04 Apr 2026
Dear Mr. R*n, Thank you for your positive feedback about our hotel. We are delighted to hear that you were satisfied with our services and products. From the management and all staff of Heef Hotel Pasar Baru Jakarta, we sincerely hope to welcome you again. Sincerely, The Management, Heef Hotel
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Merlin M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
This is my third stay here because it's easy to find food and hassle-free. There are plenty of shopping options nearby, and it's easy to get everywhere.
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Accommodation's Reply
04 Apr 2026
Dear Mr. Merlin, Thank you for your positive feedback about our hotel. We are delighted to hear that you were satisfied with our services and products. From the management and all staff of HIF Hotel Pasar Baru Jakarta, we sincerely hope to welcome you again. Sincerely, The Management of HIF Hotel
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RINA S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Thank God.. I found it after almost giving up looking for the closest one from Istiqlal... and strategic location.. clean.. comfortable.. Staff are polite and friendly.. Oh yeah, thank you for the clean and fragrant prayer robe.. a lifesaver because I forgot to bring my top prayer robe.
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Accommodation's Reply
04 Apr 2026
Dear Ms. Rina, Thank you for your positive feedback about our hotel. We are delighted to hear that you were satisfied with our services and products. From the management and all staff of Hotel Hif Pasar Baru Jakarta, we sincerely hope to welcome you again. Sincerely, The Management of Hotel Hif
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Salim T.
icon-Staycation
Staycation
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6.7
/10
Reviewed 8 week(s) ago
The exterior is really nice, but the room is too small, not according to the app, and there are lots of mosquitoes and insects, the AC is also not very cold, I think it's enough to just stay there once, then not again, the price is expensive but the hotel room is like that, still inferior to the cheap hotels and the rooms are bigger and cleaner.
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Accommodation's Reply
04 Apr 2026
Dear Mr. Salim, Thank you for reviewing Heef Hotel Pasar Baru in Jakarta. We apologize for any inconvenience you experienced during your stay. Your valuable feedback is important for improving our services, and we will do our best to make improvements. If you have any further suggestions, please contact us via email at heefhotel@**** or WhatsApp at 08*******377. Thank you, The Heef Hotel Management Team.
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P***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
I didn't expect to get this 300 thousand rupiah hotel, it was so far from my initial expectation which was "just normal, didn't expect much" but it turned out to be extraordinary (compared to other hotels of course). First, I entered the lobby, it was fragrant, clean, lots of relaxing seating in the surrounding area. The room size was sufficient, the lighting was good, the bed was high and what I liked most was the many pillows and they were thick, unlike the others who got 1 thin pillow. The downside: the AC wasn't cold enough and the shower head needed maintenance, when I was enjoying my shower, the shower head suddenly fell twice, luckily I was quick enough to catch it.
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Accommodation's Reply
04 Apr 2026
Dear Mr./Ms. P*i, Thank you for your positive feedback about our hotel. We are delighted to hear that you were satisfied with our services and products. From the management and all staff of Heef Hotel Pasar Baru Jakarta, we sincerely hope to welcome you again. Sincerely, The Management, Heef Hotel
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Number of reviews per page
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