8.5
Very Good
From 4,920 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.0

Location

8.7

Service and Facilites

8.6

People often mention about Heef Hotel Pasar Baru Powered by Archipelago
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Staff Friendliness (21)
Ambiance (21)
Bedroom (19)
Distance to City Center (18)
Hotel Area (18)
Bathroom (17)
Surroundings (16)
Accessibility (15)
Wifi (11)
Taste (11)
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Traveller Reviews Heef Hotel Pasar Baru Powered by Archipelago

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40
Customer reviews
P***i
icon-Transit
Transit
icon-origin-TRAVELOKA
6.3
/10
Reviewed 1 week(s) ago
The room isn't soundproof, so sounds from outside can be heard inside, and vice versa. The elevator to the basement parking lot can't be pushed. It might be suitable for business purposes.
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Wiesje S.
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
everything is satisfactory, security, resto, front desk.ambience around
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R***i
icon-Business
Business
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8.5
/10
Reviewed 8 week(s) ago
Great. Comfortable. Safe. Good service.
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Loisa M. t.
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Business
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10.0
/10
Reviewed 10 week(s) ago
Starting from check in, the service is very good, very comfortable because the hotel is clean, there are also two elevator accesses. The location of the hotel is very strategic to go anywhere. The facilities in the room are very good, I was helped by catle, glasses, sugar, coffee, my room was always cleaned without me reminding the staff. Anyway, I highly recommend staying at Heef Hotel Pasar Baru. If I'm on business again, I will stay at this hotel. 👍👍👍👍🫶
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irma d.
icon-Leisure
Leisure
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10.0
/10
Reviewed 15 week(s) ago
I stayed here because it was very close to my parents' house and also close to shopping areas. The hotel staff were very friendly and the room was clean.
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2 people find it helpful
A***o
icon-origin-TRAVELOKA
6.0
/10
Reviewed 15 week(s) ago
Ordered an executive room, but got something that was not like the picture, it was more like a deluxe room, different price, boss. Protested and gave many reasons.
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f***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The hotel is complete but the room is too small.
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2 people find it helpful
Lufiyanti
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
I really like staying at this hotel, the cleaning staff is really good (lukman) the room is clean and fragrant. and I like the security staff (dimas) because he is always alert. thank you🙂🙂
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2 people find it helpful
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 20 week(s) ago
The hotel staff is very friendly and helpful. There is also plenty of elevator access to get to the rooms.
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1 people find it helpful
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 20 week(s) ago
Hotel staff is very helpful. Clean and well maintained public areas including public toilets. Well maintained room area with properly functioning facilities.
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+3
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Dewi P. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
The most comfortable hotel with budget price, clean and friendly staff
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Irma M.
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10.0
/10
Reviewed 22 week(s) ago
For the Co staff, including Kevin and Mega (FO), they are very friendly...all in all, I really like staying here.
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R***d
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Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
Continue to improve service and cleanliness.
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A***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
The hotel staff is very friendly and attentive to the guests.
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H***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
On the second day, I checked out at dawn and asked for provisions to be made, but the hotel refused. They only asked for bread. Meanwhile, the accommodation package had been purchased with breakfast.
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1 people find it helpful
L***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 31 week(s) ago
The AC isn't cold, I want to complain, I'm too lazy to look at the face of the lady who checked in when I was in the afternoon, she looked like a lazy person.
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F***k
icon-origin-TRAVELOKA
9.6
/10
Reviewed 33 week(s) ago
The staff is very friendly, the slippers were left in the lounge but were still safe and not lost. There are welcome drinks and welcome snacks, there are massage chairs. Very affordable prices and okay in the 2-star class. Only minus 1 wifi sometimes likes to not connect (experience staying 3 days)
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2 people find it helpful
Accommodation's Reply
04 Dec 2024
Dear F*ke, thank you for giving us a review. Thank you for your positive comments. Your feedback is an encouragement for us to provide better service. We look forward to your next visit to Heef Hotel Pasar Baru. Best Regards, Management.
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a***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
staying here is very pleasant, every time I go to Jakarta I always stay here, even though I have activities in Ciputat I stay at the Heef Hotel, the last time I stayed here was in 2019, the service is recommended, the photo spots are also good, the food is delicious, the staff are friendly, the deluxe type rooms are quite spacious, I always get a gift when I stay here, thank you Heef Hotel
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3 people find it helpful
Accommodation's Reply
04 Dec 2024
Dear A*y, thank you for giving us a review. Thank you for your positive comments regarding our good and friendly service, very comfortable, clean, and safe rooms. Your feedback is an encouragement for us to provide better service. We look forward to your next visit to Heef Hotel Pasar Baru. Best Regards, Management.
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R***y
icon-Staycation
Staycation
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10.0
/10
Reviewed 33 week(s) ago
Clean, eat out a lot, morning/evening.
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1 people find it helpful
Accommodation's Reply
04 Dec 2024
Dear R*y, thank you for giving us a review. Thank you for your positive comments. Your feedback is an encouragement for us to provide better service. We look forward to your next visit to Heef Hotel Pasar Baru. Best Regards, Management.
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a***a
icon-Leisure
Leisure
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9.7
/10
Reviewed 35 week(s) ago
there is no shortage, everything is suitable for its price
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Accommodation's Reply
26 Nov 2024
Dear A*a, thank you for giving us a review. Thank you for your positive comments. Your feedback is an encouragement for us to provide better service. We look forward to your next visit to Heef Hotel Pasar Baru. Best Regards, Management.
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