Dear Valued Guest, Thank you for your review and feedback. Alibaba Pangkalan Boon Hotel apologizes if your stay did not meet your expectations. We would like to clarify that rooms with separate bathrooms are one of the budget-friendly room types available at Alibaba Pangkalan Boon Hotel. We have indicated this amenity in the room details during the booking process so that guests can select room types according to their needs and preferences. We offer this room type as an option for guests seeking more budget-friendly accommodation while still providing basic amenities such as air conditioning, a double bed, and breakfast for two. Your feedback is valued and will be used to improve our services so that information about room options is communicated more clearly to all guests. We remain committed to providing the best service and comfortable accommodations for all guests at Alibaba Pangkalan Boon Hotel. We hope to welcome you back to Alibaba Pangkalan Boon Hotel for a better stay in the future. Sincerely, The Management Team, Alibaba Pangkalan Boon Hotel

Dear Valued Guest, Thank you for your review. Alibaba Pangkalan Boon Hotel is delighted that you enjoyed your stay with us, especially your feedback on the cleanliness of the hotel and the quality of the food we served. Your positive comments are a great encouragement to our entire team, who are committed to providing the best service and facilities to all our guests. We greatly appreciate your trust in us and hope to welcome you back to Alibaba Pangkalan Boon Hotel again. Sincerely, The Management Team, Alibaba Pangkalan Boon Hotel

Dear Valued Guest, Thank you for your review and feedback. Alibaba Pangkalan Boon Hotel apologizes for any inconvenience you experienced regarding the condition of the linens and the functioning of the air conditioning during your stay. We have noted your feedback and will follow up with our housekeeping, laundry, and technical teams to ensure your room is always clean and comfortable. We appreciate your appreciation for our staff's efforts in assisting you during your stay. Your comments are very important to us as feedback for improving the quality of our services and facilities. We sincerely hope to have the opportunity to welcome you back to Alibaba Pangkalan Boon Hotel again and provide you with an even better stay experience. Sincerely, The Management Team, Alibaba Pangkalan Boon Hotel

Dear Valued Guest, Thank you for your review. Alibaba Pangkalan Boon Hotel is delighted that you were satisfied with the friendliness of our staff and the cleanliness of the rooms we provided. Your positive feedback encourages our entire team to strive for the best service and maintain the quality of our facilities for the comfort of all our guests. We hope to welcome you back to Alibaba Pangkalan Boon Hotel again. Sincerely, The Management Team, Alibaba Pangkalan Boon Hotel

Dear Valued Guest, Thank you for your review. Alibaba Pangkalan Boon Hotel appreciates your feedback and is pleased to hear that your stay was satisfactory considering the price we offered. Your feedback encourages us to further improve our services and facilities to provide a better experience in the future. We hope to welcome you back to Alibaba Pangkalan Boon Hotel again. Sincerely, The Management Team, Alibaba Pangkalan Boon Hotel

Dear Valued Guest, Thank you for your review. Alibaba Pangkalan Boon Hotel is delighted that you enjoyed your stay and found it to be good value for money. Your feedback encourages us to further improve our services and facilities to provide the best possible experience for all our guests. We hope to welcome you back to Alibaba Pangkalan Boon Hotel again. Sincerely, The Management Team, Alibaba Pangkalan Boon Hotel

Dear Valued Guest, Thank you for your excellent review and compliments. Alibaba Pangkalan Boon Hotel is delighted to know that our staff were able to assist you so well and continued to provide friendly service even when the hotel was fully booked. We appreciate your trust and for choosing us as your first choice every time you visit Pangkalan Boon. Our excellent location is one of our advantages, and we are pleased that it facilitates your stay. Your review encourages our entire team to maintain and improve the quality of our service. We sincerely hope to welcome you back to Alibaba Pangkalan Boon Hotel again. Sincerely, The Management Team, Alibaba Pangkalan Boon Hotel

Dear Valued Guest, Thank you for your positive review. Alibaba Pangkalan Boon Hotel is delighted to hear that our hotel's location provides easy access to tourist attractions, restaurants, and public amenities such as ATMs and pharmacies. We strive to provide comfort and convenience to all our guests. We look forward to welcoming you back to Alibaba Pangkalan Boon Hotel in the future. Sincerely, The Management Team, Alibaba Pangkalan Boon Hotel

Dear Valued Guest, Thank you for your review and feedback. Alibaba Pangkalan Boon Hotel is delighted that you wish to stay with us again in the future. Your trust and support motivate us to continuously improve the quality of our service and comfort for all our guests. We sincerely hope to welcome you back to Alibaba Pangkalan Boon Hotel once more. Sincerely, The Management Team, Alibaba Pangkalan Boon Hotel

Dear Valued Guest, Thank you for your review. Alibaba Pangkalan Boon Hotel is delighted to hear that our convenient location near shopping areas and markets made your stay even more enjoyable. We will continue to strive to provide the best comfort and service to all our guests. We look forward to welcoming you back to Alibaba Pangkalan Boon Hotel again. Sincerely, The Management Team, Alibaba Pangkalan Boon Hotel

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Please allow us to clarify that for certain room types, the bathroom is a shared facility, as stated in the room description. The upgrade you selected was to a room category with a private indoor bathroom for added comfort. Regarding your comments about the air conditioning and the cleanliness at the reception area, we truly appreciate your feedback and have shared it with our team for immediate improvement. Maintaining cleanliness and ensuring all facilities function properly are our top priorities. Your feedback is very valuable to us as it helps us improve our services and guest experience. We hope to have the opportunity to welcome you back to Alibaba Hotel Pangkalan Bun and provide you with a better stay. Warm regards, Management Alibaba Hotel Pangkalan Bun

Dear Valued Guest, Thank you for your positive review. Alibaba Pangkalan Boon Hotel is delighted to hear that our staff provided friendly and helpful service, and that our convenient location across Highway 47 made your travels easier. Your feedback encourages us to continue striving to maintain the quality of service and comfort for all our guests. We hope to welcome you back to Alibaba Pangkalan Boon Hotel again. Sincerely, The Management Team, Alibaba Pangkalan Boon Hotel

Dear Valued Guest, Thank you for your review. Alibaba Hotel Pangkalan Boon is pleased to receive your positive feedback regarding the cleanliness of your room. We apologize for the inconvenience caused by the air conditioning not being cool enough even when set to 18°C. We have forwarded your feedback to our technical team to immediately resolve this issue and prevent it from happening again. We hope to welcome you back again and provide you with an even more comfortable stay. Sincerely, The Management Team, Alibaba Hotel Pangkalan Boon

Dear Valued Guest, Thank you for your review. Alibaba Pangkalan Boon Hotel apologizes for the inconvenience caused by the long wait for hot water. We have forwarded your feedback to our technical team for investigation and improvement, to ensure a smoother and more comfortable stay for your next visit. We look forward to welcoming you back to Alibaba Pangkalan Boon Hotel with even better service. Sincerely, The Management Team, Alibaba Pangkalan Boon Hotel

Dear Valued Guest, Thank you for your kind review. Alibaba Pangkalan Boon Hotel is delighted that you felt welcome from the moment you stepped into the lobby and received clear information about your room. We are also pleased to hear that our breakfast met your needs. For more information, our breakfast is served daily from 7:00 AM to 9:00 AM on the 2nd floor and includes rice, vegetables, side dishes, bread, coffee, tea, water, and fruit. Such feedback encourages our team to continue improving the quality of our service and comfort for all our guests. We hope to welcome you back to Alibaba Pangkalan Boon Hotel again. Sincerely, The Management Team, Alibaba Pangkalan Boon Hotel

Dear Valued Guest, Thank you for your review. Alibaba Pangkalan Boon Hotel is pleased to hear that your overall stay was satisfactory. We apologize if the bathroom facilities on the 3rd floor, located outside the guest room, were inconvenient, especially for elderly guests. We will take your feedback into consideration to improve guest-friendly facilities in the future. We hope to welcome you back to Alibaba Pangkalan Boon Hotel again. Sincerely, The Management Team, Alibaba Pangkalan Boon Hotel

Dear Valued Guest, Thank you for your positive review and for choosing Alibaba Pangkalan Boon Hotel again for your stay. We are delighted to hear that you were satisfied with our service, appreciated the cleanliness and beauty of the rooms, and enjoyed the meals we provided. Such feedback encourages our team to continue striving to maintain the quality of service and comfort for all our guests. We sincerely hope to welcome you again at Alibaba Pangkalan Boon Hotel. Sincerely, The Management Team, Alibaba Pangkalan Boon Hotel

Dear Valued Guest, Thank you for your review. Alibaba Pangkalan Boon Hotel is delighted that you found our hotel clean and the staff to be friendly. Your positive feedback encourages us to maintain and improve our cleanliness and service quality to provide the best possible experience for all our guests. We hope to welcome you back to Alibaba Pangkalan Boon Hotel again. Sincerely, The Management Team, Alibaba Pangkalan Boon Hotel

Dear Valued Guest, Thank you for your review. Alibaba Pangkalan Boon Hotel is delighted that you have become a loyal customer, and all our staff have provided excellent service. Your compliments motivate us to maintain and further improve the quality of our service to provide the best possible experience for all our guests. We hope to welcome you back to Alibaba Pangkalan Boon Hotel again. Sincerely, The Management Team, Alibaba Pangkalan Boon Hotel

Dear Valued Guest, Thank you for your review. Alibaba Pangkalan Boon Hotel sincerely apologizes for the inconvenience you experienced during your stay, particularly regarding the cleanliness of the bathroom, mirrors, air conditioning, and Wi-Fi network issues. Your feedback is of utmost importance to us, and we have contacted the relevant teams to immediately implement improvements and enhance our cleanliness and facilities standards. We deeply regret that you had an unpleasant experience and that this was not the standard of service we expect. We hope to have the opportunity to welcome you back in the future with a better experience. Sincerely, The Management Team, Alibaba Pangkalan Boon Hotel