8.6
Very Good
From 500 reviews
Provided by travellers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.2

Location

8.7

Service and Facilites

8.6

People often mention about Muong Thanh Luxury Buon Me Thuot Hotel
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Ambiance (3)
Soundproof (3)
Variety (3)
Surroundings (2)
Accessibility (2)
Staff Friendliness (2)
Room Space (2)
Bathroom (2)
In-house Restaurant (2)
Distance to City Center (1)
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Traveller Reviews Muong Thanh Luxury Buon Me Thuot Hotel

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40
Customer reviews
P***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Good location, friendly staff, breakfast is not diverse. TV does not have YouTube. I suggest the hotel research and supplement it to be comprehensive according to the new technology era!
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1 people find it helpful
Accommodation's Reply
01 Aug 2025
"Dear Sir/Madam, Thank you for taking the time to share your recent vacation experience. I am very sorry and would like to sincerely apologize for the shortcomings that have affected your vacation this time. I will work with the relevant departments to find the cause and find solutions to overcome the problems you have raised. Regards Nguyen Thanh Long Hotel Manager."
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N***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Enthusiastic support staff, slow processing of buffet breakfast restaurant
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Accommodation's Reply
01 Aug 2025
"Dear Sir/Madam, I would like to sincerely thank you for choosing Muong Thanh Luxury Buon Ma Thuot Hotel for your trip and taking the time to share your experience during your recent vacation. Hereby, I would like to send my sincere apologies for the shortcomings that you have experienced during your stay at the Hotel. I believe that with your feedback, the quality of the hotel's services will be improved to be ready to welcome you again with more perfect service. Sincerely Nguyen Thanh Long Hotel Director."
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L***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
Spacious room, clean, reasonable price. Good location, city center, convenient to move to other areas.
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Accommodation's Reply
23 Apr 2025
"Dear Sir/Madam, Thank you for taking the time to share your experience during your stay at Muong Thanh Luxury Buon Ma Thuot Hotel. I am very pleased to receive your review, especially your recognition of the enthusiasm of the hotel staff. This is our motivation in the journey of providing customer service. Sincerely thank you and look forward to welcoming you back to the hotel in the near future. Nguyen Thanh Long Hotel Director"
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N***n
icon-origin-TRAVELOKA
6.5
/10
Reviewed 22 week(s) ago
Breakfast is terrible, terrible First time staying at a place with a price of over a million but very disappointed
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Accommodation's Reply
26 Mar 2025
Dear Sir/Madam, Thank you for taking the time to share your recent vacation experience. I am very sorry and would like to sincerely apologize for the shortcomings that have affected your vacation this time. I will work with the relevant departments to find the cause and find solutions to the problems you have raised. Best regards Nguyen Thanh Long Hotel Manager
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N***n
icon-origin-TRAVELOKA
7.9
/10
Reviewed 22 week(s) ago
After staying in Muong Thanh Ha Long, I was really disappointed. Also, Muong Thanh is in Daklak, very strange. Going on a holiday but the food is cold, old and terrible. Disgraceful to Muong Thanh
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Accommodation's Reply
26 Mar 2025
Dear Mr/Ms.Valued Guest, Thank you for choosing to stay at Muong Thanh Luxury Luxury Buon Ma Thuot. I apologize for the issues that affected your vacation. I will work with the necessary departments to identify the causes and find solutions to address the problems you have raised. Thanks & Best regards, Nguyễn Thanh Long General Manager
p***m
icon-origin-TRAVELOKA
6.4
/10
Reviewed 24 week(s) ago
Bad service, unenthusiastic staff
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Accommodation's Reply
14 Mar 2025
Dear Sir/Madam, Thank you for taking the time to share your recent vacation experiences. I am very sorry and would like to sincerely apologize for the shortcomings that have affected your vacation this time. I will work with the relevant departments to find the cause and find solutions to overcome the problems you have raised. Best regards Nguyen Thanh Long Hotel Manager.
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N***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 26 week(s) ago
Nice location and room, soundproofing is not very good but ok only breakfast buffet is a bit poor food, taste is not bad. Overall I am quite satisfied. If breakfast is improved then 10 points
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1 people find it helpful
Accommodation's Reply
03 Mar 2025
Dear Sir/Madam, Thank you for taking the time to share your recent vacation experiences. I am very sorry and would like to sincerely apologize for the shortcomings that have affected your vacation this time. I will work with the relevant departments to find the cause and find solutions to overcome the problems you have raised. Best regards Nguyen Thanh Long Hotel Manager.
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NGUYEN T.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 29 week(s) ago
Nice hotel on the outskirts but the room is old, the room facilities are at 2-3 star level. The 17th floor has echoes pulling chairs all night on the 18th floor - the restaurant and bar down. The room floor is bumpy and easy to lose balance
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1 people find it helpful
Accommodation's Reply
06 Feb 2025
Dear Ms. Nguyen, I would like to sincerely thank you for choosing Muong Thanh Luxury Buon Ma Thuot Hotel for your trip and taking the time to share your experience during your recent vacation. I would like to sincerely apologize for the shortcomings you experienced during your stay at the hotel. I believe that with your feedback, the quality of hotel services will be improved to be ready to welcome you again with more perfect service. Best regards Nguyen Thanh Long Hotel Manager.
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le thi t.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
Enthusiastic and friendly staff. Clean and spacious rooms, no mosquitoes or insects. Nice view, good location. It would be great if the swimming pool was indoors.
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1 people find it helpful
Accommodation's Reply
21 Nov 2024
Dear Sir/Madam, Thank you for taking the time to share your experience during your stay at Muong Thanh Luxury Buon Ma Thuot Hotel. I am very pleased to receive your review, especially your recognition of the enthusiasm of the hotel staff. This is our motivation in the journey of providing customer service. Thank you very much and look forward to welcoming you back to the hotel in the near future. Nguyen Thanh Long Hotel Manager
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N***N
icon-origin-TRAVELOKA
5.0
/10
Reviewed 44 week(s) ago
The hotline service staff is too bad, the hotel does not support changing the date, does not support refunds, and the customer service staff's attitude when asking about the issue of supporting changing the schedule is poor.
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1 people find it helpful
Accommodation's Reply
17 Nov 2024
Dear Sir/Madam, Thank you for taking the time to share your recent vacation experiences. I am very sorry and would like to sincerely apologize for the shortcomings that have affected your vacation this time. I will work with the relevant departments to find the cause and find solutions to overcome the problems you have raised. Best regards Nguyen Thanh Long Hotel Manager.
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Vy Pham
icon-origin-TRAVELOKA
8.2
/10
Reviewed 51 week(s) ago
My family stayed on 31.08.24. The staff was lovely and polite, the breakfast was delicious and varied. The only problem was that the hot water in room 903 was not hot. I turned the faucet all the way to the left and waited a long time for the water to warm up, sometimes the water was too cold!
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Accommodation's Reply
04 Sep 2024
Dear customers, Thank you for choosing Muong Thanh Luxury Buon Ma Thuot Hotel for your trip and taking the time to give your feedback about your experience at the Hotel. The hotel is very sorry for the experiences that have left a bad impression on you. We - the hotel staff team would like to sincerely apologize for the inconveniences you have experienced during your stay. We hope that with your feedback, the quality of hotel services will be improved and we are ready to welcome you again to experience the improvement. Once again, thank you and wish you good health. Sincerely, Nguyen Thanh Long - Director of MuongThanh Luxury Hotel Buon Ma Thuot
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N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 64 week(s) ago
We stayed an extra night. We left and went out the whole day. We came back early evening and our room still hadn't been clean. Breakfast buffet was not 4 stars! Open WC bathroom, which mean, the shower was not in an enclosure. Most the bathroom got wet after the first person showered. Not 4 stars designed. Won't be returning.
2 people find it helpful
Accommodation's Reply
06 Jun 2024
Dear Valued Guest, Warmest greeting from Muong Thanh Luxury Buon Ma Thuot! Thank you for your choosing to stay at our hotel and for taking the time to write a review. We sincerely apologize that your stay didn't meet your expectations. We believe that by receiving your feedback, the quality of hotel services will improve, allowing us to welcome you back with even better service. With our best regards, Mr. Ngo Sy Linh - General Manager at Muong Thanh Luxury Buon Ma Thuot!
L***e
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 65 week(s) ago
The room door is open and not soundproof so I often get woken up in the morning.
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Accommodation's Reply
31 May 2024
Dear customers, Thank you for choosing to book accommodation at Muong Thanh Luxury Buon Ma Thuot Hotel for your trip and taking the time to comment on your experience at the Hotel. The hotel is very sorry that the experience has left a bad impression on you. We - the hotel staff team - would like to sincerely apologize for the inconveniences that you have experienced during your stay. stay . We hope that with your feedback, the quality of hotel services will improve and we are ready to welcome you again to experience improvement. Once again, thank you and wish you good health. Sincerely, Ngo Sy Linh - Director of MuongThanh Luxury Buon Ma Thuot Hotel
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L***E
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 66 week(s) ago
Totally not worth the money spent. Too bad! It's annoying and extremely annoying!
2 people find it helpful
Accommodation's Reply
28 May 2024
Dear Valued Guest, Warmest greeting from Muong Thanh Luxury Buon Ma Thuot. Thank you for choosing to stay at our hotel and for taking the time to write a review. We sincerely apologize that your stay didn't meet your expectations. We believe that by receiving your feedback, the quality of hotel services will improve, allowing us to welcome you back with even better service. With our best regards, Mr. Ngo Sy Linh - General Manager at Muong Thanh Luxury Buon Ma Thuot!
Huyen N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 77 week(s) ago
Vị trí ngay trung tâm thành phố, thuận tiện di chuyển. Phòng sạch đẹp rộng rãi. Nhân viên nhiệt tình, nhất là có bạn nữ tư vấn mình rất nhiệt tình về các địa điểm vui chơi ăn uống trong thành phố. Nếu có dịp quay lại Ban Mê sẽ ở đây
1 people find it helpful
Duong D. Q.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 81 week(s) ago
Quá chán, nhân viên kinh doanh làm việc bực mình đặt sai ngày không hỗ trọ trong khi các khách sạn khác thì ok.
1 people find it helpful
Accommodation's Reply
15 Feb 2024
Dear customers, Thank you for choosing to book accommodation at Muong Thanh Luxury Buon Ma Thuot Hotel for your trip and taking the time to comment on your experience at the Hotel. hotel. The hotel is very sorry that the experience has left a bad impression on you. We - the hotel staff team - would like to sincerely apologize for the inconveniences that you have experienced during your stay. stay process. We hope that with your feedback, the quality of hotel services will improve and we are ready to welcome you again to experience improvement. Once again, thank you and wish you good health. Sincerely, MuongThanh Luxury Buon Ma Thuot Hotel
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Le Hoang A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 89 week(s) ago
Very great, attentive service, one-nine-tenth with my home hotel in Da Nang.😀😀
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3 people find it helpful
Accommodation's Reply
22 Dec 2023
Dear customers, Thank you for your choice when booking accommodation services at Muong Thanh Luxury Buon Ma Thuot Hotel and for sharing your experience during your trip. Your feedback is extremely important to the hotel. service quality can be improved day by day. The hotel hopes to have the opportunity to welcome you again with a more perfect quality of service. Wishing you and your family good health and success. Appreciation and thanks !
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thanh t.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 101 week(s) ago
Phòng ổn. trừ việc vòi tắm bị hở, nước yếu. vòi xịt yếu, ghế ngồi bẩn và có vết rách.
1 people find it helpful
Accommodation's Reply
29 Sep 2023
Dear customers, Thank you for choosing to book accommodation at Muong Thanh Luxury Buon Ma Thuot Hotel for your trip and taking the time to comment on your experience at the Hotel. hotel. The hotel is very sorry that the experience has left a bad impression on you. We - the hotel staff team - would like to sincerely apologize for the inconveniences that you have experienced during your stay. stay process. We hope that with your feedback, the quality of hotel services will improve and we are ready to welcome you again to experience improvement. Once again, thank you and wish you good health. Sincerely, MuongThanh Luxury Buon Ma Thuot Hotel
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Thuc
icon-origin-TRAVELOKA
9.3
/10
Reviewed 103 week(s) ago
Nice clean hotel, friendly staff, lovely window view. However, it's close to the roundabout so it's noisy in the morning and the pillow isn't soft, so I don't sleep well.
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Accommodation's Reply
29 Sep 2023
Dear customers, Thank you for choosing to book accommodation at Muong Thanh Luxury Buon Ma Thuot Hotel for your trip and taking the time to comment on your experience at the Hotel. hotel. The hotel is very sorry that the experience has left a bad impression on you. We - the hotel staff team - would like to sincerely apologize for the inconveniences that you have experienced during your stay. stay process. We hope that with your feedback, the quality of hotel services will improve and we are ready to welcome you again to experience improvement. Once again, thank you and wish you good health. Sincerely, MuongThanh Luxury Buon Ma Thuot Hotel
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Tran J.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 104 week(s) ago
Phục vụ Tốt , phòng đẹp … ăn uống ngon
3 people find it helpful
Accommodation's Reply
01 Sep 2023
Dear customers, Thank you for your choice when booking accommodation services at Muong Thanh Luxury Buon Ma Thuot Hotel and for sharing your experience during your trip. Your feedback is extremely important to the hotel. service quality can be improved day by day. The hotel hopes to have the opportunity to welcome you again with a more perfect quality of service. Wishing you and your family good health and success. Appreciation and thanks !
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