7.8
Pleasant
From 284 reviews
Provided by travellers on
Cleanliness

7.8

Room Comfort

7.9

Meal

7.6

Location

7.7

Service and Facilites

7.7

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews OYO 346 Guest House Dempo Jakabaring

Number of reviews per page
20
40
Customer reviews
Profile Picture
Vina E. P.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 138 week(s) ago
Hanya disediakan handuk sedangkan sikat gigi dan air mineral tidak ada. Kamar bau apek dan langit-langit bekas bocor. Kantin tutup sehingga kami buru-buru check out kelaparan karena tidak ada tempat beli cemilan. Warungpun tidak ada karena berada di komplek. Please semoga segera berbenah. Thank you.
Find this review helpful?
Accommodation's Reply
14 Jan 2023
Hi, Vinay! We apologize for the trouble that has occurred. We want to thank you for sharing such a valuable review. Of course we can work on it to ensure that your next stay is a great one. Regards, Tim.
Translated by Google Icon
See original
Ichan P.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 168 week(s) ago
Not good service, not friendly.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
30 Jun 2022
Hi, Muhammad! We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia.
Translated by Google Icon
See original
Profile Picture
Andri P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 170 week(s) ago
Sangat menyenangkan, bersih kamar mandinya dan tempat tidurnya sesuai gambar, pelayanannya sangat baik, harga terjangkau, terima kasih.
Find this review helpful?
Accommodation's Reply
16 Jun 2022
Hi, Andri! We are happy to know that you liked our service. Have a nice day :) Regards, Jane!
Translated by Google Icon
See original
Profile Picture
JUWITA U.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 172 week(s) ago
Sudah booking pakai aplikasi tapi sampai di sana kamar full. Pelayanan sangat buruk. Lalu dikasih kamar yang bocor. Jelek banget. Gak rekomen pokoknya. Dari skala 5, ini dapet nilai 1,1.
4 people find it helpful
Accommodation's Reply
16 Jun 2022
We apologize for the inconvenience. We have recorded your experience this time. Rest assured, we will work in the future to ensure a pleasant stay with us. Greetings, Amelia.
Translated by Google Icon
See original
Mutiara A.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 183 week(s) ago
Very disappointing, run out of tokens, urinate, shame.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
11 Mar 2022
Hi Mutiara! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Martiah!
Profile Picture
RIKI R.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 183 week(s) ago
Kecewa! Pelayanannya judes banget, masa kita check out 12.30 kena cas 50.000, padahal kita udah izin mau sholat dulu bentar baru anterin kunci. Oke saya akuin nginep di sini memang murah, tapi percuma kalo pelayanannya buruk kayak melayani apa aja. Tambahan lagi remote tv tidak berfungsi, antena tv copot jadi siarannya jadi jelek, plafon nya bolong lantainya kotor. Please mohon berikan teguran ke vendor anda yang memberikan pelayanan buruk.
Read More
2 people find it helpful
Accommodation's Reply
11 Mar 2022
Hi, Riki! We sincerely apologize for the trouble caused. We would like to thank you for sharing the important feedback, we will definitely work on this to make sure your next visit will be a great experience. Greetings, Jane!
Translated by Google Icon
See original
Azriwi W.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 184 week(s) ago
The service is not friendly. No towels, toothpaste like other oyo2. Cleanliness is also lacking in bed linen, all moles, please improve again so that there are many tourists!
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
01 Mar 2022
Hi Azriwi, We're extremely apologetic to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Martiah!
Profile Picture
Christin
icon-origin-TRAVELOKA
4.8
/10
Reviewed 205 week(s) ago
The towels smell. Rooms are not clean. Mattress sheets were not replaced. No wifi.
Translated by Google Icon
See original
1 people find it helpful
Eiztiara
icon-origin-TRAVELOKA
6.0
/10
Reviewed 211 week(s) ago
The facilities are minimal, the cleanliness is not very good. For the price, it's cheap.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Suci F. T.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 221 week(s) ago
Stafnya berisik, saya check in jam 5.30 sore kamar belum dibersihkan mesti nunggu setengah jam lebih. Saya masuk, lantai kamar basah baru dipel. Di seprai ada noda darah. Saya tau ini penginapan low budget. Saya juga gak berharap fasilitas yang luar biasa karena saya cuma butuh tidur di tempat yang setidaknya, bersih. Tidak sampai dua jam check in, saya cari penginapan lain. Tag location di maps juga membingungkan karena saya diarahkan ke bagian belakang penginapan. Untuk bisa ke lobi saya harus putar jauh.
Read More
2 people find it helpful
Riyan F.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 260 week(s) ago
The location is far from where to eat, so if you don't bring a vehicle you have to order food online.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Citra M.
icon-Family
Family
icon-origin-TRAVELOKA
8.4
/10
Reviewed 286 week(s) ago
The room is clean, the air conditioner is cold, the mattress is quite comfortable, just a location that is rather inside.
Translated by Google Icon
See original
2 people find it helpful
YASHAR YASHAR
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 286 week(s) ago
It was raining in the middle of the night, knowing that the room was leaking, so the mattress was wet, the receptionist complained that the receptionist was given a solution to move to a room where the toilet was rather clogged.
Translated by Google Icon
See original
2 people find it helpful
nana l.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
5.1
/10
Reviewed 296 week(s) ago
We stayed in room 108, the roof and walls of the room were damp, the bathroom was smelly, the ceiling of the bathroom and the room was damp, the bathroom lights were dim, the contents of the room did not match the checklist listed, the cupboard door was not fixed, the pillow was smelly. With a room price of 250 thousand, it's still not so recommended.
Read More
Translated by Google Icon
See original
2 people find it helpful
Kasman Kasman
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.0
/10
Reviewed 298 week(s) ago
Actually the room is quite big and the AC is also cold. But the quality of the TV is not clear the picture might be due to the antenna and also the bad room can be a toilet that does not work. Already complained but no response, no toothbrush, cigarette marks and cigarette ash in a drawer. So the cleanliness is a little less attention. also the electric socket doesn't work. If all goes normally this place is quite good according to the price.
Read More
Translated by Google Icon
See original
2 people find it helpful
Dina L.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 299 week(s) ago
The place is comfortable and clean. the service is also good, suitable for relaxing in the midst of busy work and others.
Translated by Google Icon
See original
1 people find it helpful
Yeko
icon-origin-TRAVELOKA
8.5
/10
Reviewed 302 week(s) ago
Rooms are big, clean, neat and cheap.
Translated by Google Icon
See original
1 people find it helpful
IVAN GANDATUA BAKARA
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 315 week(s) ago
Clean and happen to be close to my meeting destination in Jaka Baring
Translated by Google Icon
See original
Find this review helpful?
Sumardi Sumardi
icon-origin-TRAVELOKA
5.4
/10
Reviewed 315 week(s) ago
The room window has no lock, which is only fastened with wire making it uncomfortable, the receptionist is less friendly
Translated by Google Icon
See original
1 people find it helpful
Hasyti Kurniaty
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 317 week(s) ago
I have received a good response but management in each room was given information on the front office telephone number so that it was easier to ask for help. Especially in rooms that are separate from the main building. When I was staying yesterday, unfortunately the electricity went out and it didn't last long enough fortunately it was still in the afternoon. Thanks.
Read More
Translated by Google Icon
See original
3 people find it helpful
Number of reviews per page
20
40