9.0
Exceptional
From 79 reviews
Provided by travellers on
Cleanliness

9.2

Room Comfort

9.1

Meal

9.0

Location

9.0

Service and Facilites

9.1

People often mention about The Bloom Classic - Hotel and Bistro
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Staff Friendliness (3)
Room Space (2)
Bedroom (2)
Taste (2)
Distance to City Center (1)
Surroundings (1)
Family Friendly (1)
Wifi (1)
Soundproof (1)
Bathroom (1)
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Traveller Reviews The Bloom Classic - Hotel and Bistro

Number of reviews per page
20
40
Customer reviews
Nguyen T. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
I am very satisfied. Will come back next time.
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2 people find it helpful
P***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
3rd time staying here. Everything is still very good. Friendly and enthusiastic staff. The rooms are quite modern. The breakfast is quite delicious! Next time if I have a chance to visit Hanoi, I will continue to stay at this hotel. Highly recommend!
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Guest, Thank you very much for your perfect score and kind comments! We are delighted to know that you were satisfied with the cleanliness of our rooms, as well as the thoughtful arrangements and breakfast at the hotel. Your satisfaction is a great source of motivation for our entire team. We look forward to welcoming you back in the future. Best regards,
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Nguyen T. L.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I had a business trip and accidentally booked this hotel. The room was very ok and my family who went with me also liked it very much.
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2 people find it helpful
P***M
icon-origin-TRAVELOKA
8.3
/10
Reviewed 17 week(s) ago
Plus points: enthusiastic and friendly staff. However, the room soundproofing is not good. The room is listed as having full kitchen equipment but you have to inform them to get it, it is not set up. Breakfast is normal and has few options. Laundry fee is quite high and each room can only wash 2 items (1 pair of socks is also counted as 2 items).
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4 people find it helpful
G***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 36 week(s) ago
The distance from the old quarter is very far, but the hotel is very ok.
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7 people find it helpful
TRAN X. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
Clean room, attentive service👍👍👍
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4 people find it helpful
Accommodation's Reply
01 Nov 2024
Thank you for choosing The Bloom and taking the time to write a review. We look forward to welcoming you back in the near future.
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Nam N. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
The room was clean and airy. The staff were very friendly and helpful. The hotel was great, very big and comfortable. The staffs were very friendly and helpful.
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5 people find it helpful
P***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 49 week(s) ago
Everything is ok except there is a kitchen but no cooking utensils, no kitchenware. So the kitchen is just for show. There is no mirror in the bedroom so every time I put on makeup I have to drag my stuff into the bathroom, which is a bit inconvenient.
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1 people find it helpful
L***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.6
/10
Reviewed 54 week(s) ago
There is a centipede in the towel. The pillow is a bit dirty and there is dust on the bed sheet
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4 people find it helpful
d***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 67 week(s) ago
I am happy to stay at bloom hotel. But for culinary location is far from. Old district. Prepare extra money to grab a taxi.
3 people find it helpful
Dao V. D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 68 week(s) ago
Phòng mình thuê không có gì để chê. Phòng rất sạch sẽ, đầy đủ tiện nghi và rất tiện cho khách hàng, mình đã nghỉ ở nhiều khách sạn khác nhau nhưng ở đây là ưng ý nhất. Nhân viên rất nhiệt tình và chu đáo. Nhân viên lễ tân khách sạn có bạn Thu ca sáng và 1 bạn nam ca tối đã hỗ trợ mình rất nhiệt tình. Đây là 1 khách sạn rất tốt đáng để lưu trú.
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2 people find it helpful
Le Thi T. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 100 week(s) ago
Tôi có một kì nghỉ ở đây rất tuyệt vời. Xứng đáng đồng tiền. Dịch vụ chăm sóc khách hàng ở đây rất tốt nha. Phòng, ga giường ,… sạch sẽ. Gia đình nhỏ tôi sẽ quay lại đây, nếu có đi Hà Nội. Cảm ơn Bloom Classic ♥️
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Ma Gam
icon-origin-TRAVELOKA
10.0
/10
Reviewed 104 week(s) ago
Nice apartment, friendly and helpful staff. Beautiful view.
3 people find it helpful
DANG H. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 105 week(s) ago
This hotel is great! Clean and airy! Reasonable price! Full amenities! Everyone should come and experience this place!🥰
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4 people find it helpful
Nguyen H. G.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 122 week(s) ago
Room is like the picture, spacious and comfortable
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6 people find it helpful
Nguyen P. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 140 week(s) ago
Nhân viên ở đây rất nhiệt tình, lịch sự và dễ thương. Phòng sạch sẽ, gọn gàng và to nữa Thực sự rất rất đáng để ở khi có dịp ghé Hà Nội
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Le Quang T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 142 week(s) ago
Fully equipped, clean, enthusiastic staff
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4 people find it helpful
NGUYEN H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 150 week(s) ago
Clean room, professional enthusiastic staff, delicious food. Have a chance will come back to this hotel
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1 people find it helpful
the a. n.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 167 week(s) ago
The services are excellent, the apartment is fully equipped, the receptionists are very enthusiastic to support 24/24. Ready to come back
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8 people find it helpful
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Nguyen T. L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 216 week(s) ago
Phòng sạch sẽ, đủ đồ đạc, nhân viên vừa xinh vừa dễ thương...
4 people find it helpful
Accommodation's Reply
21 Jun 2021
Hi Mr Long, Thank you for taking the time to write a review about your experience at Poonsa Cau Giay Hotel. The staff is very excited and appreciates your compliments for us. We hope you will come back to the hotel soon, so that we can continue to bring you the best services in the future. Thank you very much. Poonsa team
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Number of reviews per page
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