8.6
Very Good
From 118 reviews
Provided by travellers on
Cleanliness

8.9

Room Comfort

8.7

Meal

7.9

Location

8.3

Service and Facilites

8.5

People often mention about New Palace Bac Lieu Hotel
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Bedroom (4)
Bathroom (4)
Hotel Area (4)
Room Space (3)
Distance to City Center (2)
Staff Friendliness (2)
Ambiance (2)
Soundproof (2)
In-house Restaurant (2)
Family Friendly (1)
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Traveller Reviews New Palace Bac Lieu Hotel

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Customer reviews
N***c
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 2 week(s) ago
Good location, good parking. The bedroom is old, the towels are also old. The set up has no toilet paper. The bathtub is ok. The hotel is deteriorating. Poor breakfast. The coffee is so bad, I don't dare to drink it after smelling it. Hope the hotel improves. There are a lot of mosquitoes and insects outside at night.
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Accommodation's Reply
18 Aug 2025
Yes, thank you for your review. We will improve and listen to your feedback.
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Do Thi P. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Very ok, but the room is a bit hot
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Accommodation's Reply
18 Aug 2025
Thank you for your review. Next time you visit, if you have any problems, please call the hotel receptionist for assistance.
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Ngo M. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I booked a room at the last minute and luckily there was still a room available. The price was so cheap for a room with 2 double beds (there were only 2 of us) including breakfast. The food was quite ok, not too sweet, there was also vegetarian food for vegetarians. 10 points for this experience.
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Accommodation's Reply
06 Aug 2025
Thank you for visiting NEWPALACE hotel, we are always grateful and wish you always happy.
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l***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Spacious, clean, fully equipped
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Accommodation's Reply
06 Aug 2025
NEWPALACE would like to sincerely thank you for your good review of the hotel's services.
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Huynh T. T. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
A very good experience here, clean and fully equipped. The food is delicious but a bit limited. Overall it is worth staying, will come back if there is a chance.
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Accommodation's Reply
06 Aug 2025
NEWPALACE Hotel will see you again next time to serve you better, thank you very much.
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Tuyet T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 42 week(s) ago
Beautiful and new hotel! Although it is a bit far from the center, it has a beautiful and airy lake view! My family has 4 adults and only 1 child 10 years old, surcharge 165k! If there is no surcharge for children under 12 years old, the service will be more perfect!
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1 people find it helpful
N***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 66 week(s) ago
The hotel is a bit deserted and rundown.
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BUI T. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 69 week(s) ago
phòng rộng, đẹp, sạch sẽ, sang trọng, giá rẻ...view nhìn ra hồ cực kỳ đẹp
+3
1 people find it helpful
NGUYEN THANH PHONG
icon-origin-TRAVELOKA
9.7
/10
Reviewed 93 week(s) ago
Good, polite, friendly staff!
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1 people find it helpful
Vu Thi H. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 234 week(s) ago
The hotel is nice and clean. Nice view. Clean swimming pool. Is a reasonable resort
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2 people find it helpful
Le Kim N.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 235 week(s) ago
The first time I stopped by here - the first impression of the hotel was very nice view of the south lake When entering the hotel 1. The service was very bad compared to the 4-star standard 2. The carpet on the aisle was very dirty 3. The room It is not clean, the smell is very unpleasant 4. The breakfast is all chicken, tofu, eggs made of many different dishes Never come back here for the second time
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4 people find it helpful
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Ly Thanh D.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 240 week(s) ago
The hotel towels are too old, so it should be replaced, the room is fine, the toilet is too old so I should do it again, 4-star hotel is not correct, only 2 stars
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Huynh K. N. V.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 266 week(s) ago
Nice view. But there are some limitations later. 1. Bad breakfast food. There is no staff carrying luggage. The price is quite acrid.
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Cm Nhung P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 285 week(s) ago
The hotel is clean, breakfast is good. My room has a little problem but the staff handled promptly ❤️
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Nguyen T. H. L.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.1
/10
Reviewed 316 week(s) ago
The hotel is good, clean, the breakfast buffet is quite delicious. In general, everything is fine
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Nhut M.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 316 week(s) ago
The quality of customers is too bad, too much breakfast
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Nguyn X. N.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 319 week(s) ago
Having been with my family here about 2 years ago. This time back to the equipment in the room that looks down. Breakfast buffet is the same as before: not much choice. There is a centralized hotel for group guests. In short, this is still the best choice when visiting Bac Lieu
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TRAN T. D.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 335 week(s) ago
Everything is great except for a dirty pool
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Phan T. D. L.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 336 week(s) ago
Good hotel and service, clean
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Ho Ngoc T.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 356 week(s) ago
We checked in this hotel at 10:30pm but the lounge was closed and the reception staff was sleeping. We don't like the breakfast here and the location is a little bit far from city center. Clean room but soundproof is not good. With this price we should choose other hotel.
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