Dear Mr./Ms./Mrs. F*i, Sincerely, Maiko Makassar Hotel. Thank you for your review. We are delighted to hear that our staff were very helpful during the check-in process and that the cleanliness of the hotel met your expectations. Your compliments motivate us to continue maintaining the quality of service and cleanliness throughout the hotel. We hope to welcome you back for your next stay and hope you have a memorable experience. Thank you for choosing our hotel. 😊🙏 Sincerely, Customer Relations Manager

Dear Ms./Mrs. Da, From Maiko Makassar Hotel: Thank you for your excellent review and rating. We greatly appreciate your compliments. We apologize for the inconvenience you experienced regarding the poor drainage in the bathroom of room 1810. This feedback is very important to us, and we will contact our engineering team to inspect and repair it immediately. We hope to welcome you back on your next stay with improved conditions. Thank you for choosing our hotel. Sincerely, Customer Relations Manager

Dear Mr./Ms. S*I, This is a message from Maiko Makassar Hotel. Thank you for your review. We are delighted to hear that the check-in and check-out process was smooth and that you were comfortable throughout your stay. We hope to welcome you back for another memorable stay. Thank you for choosing our hotel. Sincerely, Customer Relations Manager

Dear Mr./Ms. S*I, Sincerely yours from Maiko Makassar Hotel. Thank you for your review. We are delighted to hear that you were satisfied with our friendly service and felt at home during your stay. We hope to welcome you back on your next visit for an equally memorable experience. Thank you for choosing our hotel. Sincerely, Customer Relations Manager

Dear Mr. Sulkifli, From Maiko Makassar Hotel, we respectfully thank you for your wonderful review. We are delighted to hear that you felt a warm welcome from our entire team, from security and housekeeping to reception staff, making your stay comfortable. Your compliments motivate us to maintain and improve the quality of service for all our guests. We hope to welcome you back again on your next stay and provide you with another memorable experience. Thank you for choosing our hotel. Sincerely, Customer Relations Manager

Dear Ms./Mrs. I*a, Sincerely, Maiko Makassar Hotel. Thank you for your excellent review. We are delighted to hear that you were satisfied with the quick check-in process, easy access to the shopping mall, and the view from your room. We are especially pleased that your dinner experience was enjoyable, both in terms of taste, menu variety, and the comfortable and tranquil atmosphere of the restaurant. Your compliments motivate us to continue providing the best service to all our guests. We hope to welcome you back again next time for a similarly memorable experience. Thank you for choosing our hotel. Sincerely, Customer Relations Manager

Dear Ms. Airin F., Sincerely yours from Myko Hotel Makassar. Thank you for your review. We are delighted to hear that the convenient access to Panakkukang Mall enhanced your stay. We hope to welcome you back on your next stay and provide you with a similarly memorable experience. Thank you for choosing our hotel. Sincerely, Customer Relations Manager

Dear Mr./Ms. B*s, Sincerely yours, from Maiko Makassar Hotel. Thank you for your review. We are delighted to hear that you were comfortable in the room we provided and satisfied with our service. We hope to welcome you back for another memorable stay. Thank you for choosing our hotel. Sincerely, Customer Relations Manager

Dear Mr./Ms. Noor M.A., This is a brief message from Maiko Makassar Hotel. Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back for another memorable experience on your next visit. Thank you for choosing our hotel. Sincerely, Customer Relations Manager

Dear Mr./Ms. J*a, This is a message from Myko Hotel Makassar. Thank you for your review and feedback. We are delighted to hear that you were satisfied with our facilities, including our breakfast, lunch, and dinner packages, as well as the comfort of the beds and hotel amenities. We apologize for the unpleasant experience regarding the food being slightly too salty. We will forward your feedback to our kitchen team for evaluation purposes, in order to improve the quality and consistency of our food in the future. We hope to welcome you back for an even better stay in our future establishment. Thank you for choosing our hotel. Sincerely, Customer Relations Manager

Dear Mr/Ms i*i, Warm greetings from Myko Makassar Hotel. Thank you for your very positive review. We are delighted to know that you had a comfortable stay at our hotel, from the direct access to the shopping center, three meals a day, to the bathtub and pool which added to the convenience of your stay. We are also pleased that you felt this experience was worth the price paid. We look forward to welcoming you back on your next visit for an equally wonderful experience. Thank you for choosing our hotel. Sincerely, Customer Relations Manager.

Dear Mr. Eko, From Maiko Makassar Hotel, Thank you for your excellent review. We are delighted to hear that you rated Maiko Hotel as one of our recommended hotels with the best service. Your compliments motivate us to maintain and improve the quality of service and facilities we provide to all our guests. We hope to welcome you back for your next stay for an even better experience. Thank you for choosing our hotel. Sincerely, Customer Relations Manager

Dear S*A, We extend our warmest greetings from the Maiko Makassar Hotel. Thank you so much for your valuable feedback. We sincerely apologize for the inconvenience caused by the pillowcase. To ensure the cleanliness and comfort of your room, we have immediately contacted housekeeping and requested that the pillowcase be inspected and replaced. We look forward to welcoming you back for an even more comfortable stay. Thank you for choosing our hotel. Sincerely, Account Manager

Dear Ms. Fitriani, Sincerely, Maiko Makassar Hotel. Thank you for your wonderful review. We are delighted to hear that you enjoyed our friendly staff, service, and delicious food. We are also pleased that our amenities, such as the children's pool, jacuzzi, and the convenience of in-room snacks, added to your comfort during your stay. Your compliments motivate us to continue providing the best service and experience for all our guests. We hope to welcome you back again on your next visit for an equally memorable experience. Thank you for choosing our hotel. Sincerely, Customer Relations Manager

Dear Mr./Ms. A*o, This is a message from Maiko Makassar Hotel: Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay at Maiko Makassar Hotel. Your feedback is very important to us and motivates us to continue providing the best service to all our guests. We hope to welcome you back on your next visit to Makassar and hope you have a similarly memorable experience. Thank you for choosing our hotel. Sincerely, Customer Relations Manager

Dear Mr./Ms./Mrs. M.M., It is with pleasure that we at Maiko Makazar Hotel would like to express our gratitude for your review and feedback. We apologize for any inconvenience you experienced during your stay at our restaurant. We would like to clarify that our children's policy in the restaurant is based on height. Children taller than 100 cm will be charged according to the relevant regulations, while children shorter than 100 cm are free of charge (up to 2 children per room). This policy is part of our operational standards to maintain consistency in service. However, we sincerely apologize if the communication style of our staff caused you any discomfort. We will strive to improve this, particularly in communication, so that we continue to prioritize guest comfort. We hope to welcome you back again with a better experience on your next visit. Thank you for your understanding. Sincerely, Customer Relations Manager

Dear Mr./Ms. R*y, This is a brief message from Myko Hotel Makassar. Thank you for your review. We are delighted to hear that you enjoyed our food and the convenient location near the shopping mall. We hope to welcome you back on your next stay and provide you with a similarly positive experience. Thank you for choosing our hotel. Sincerely, Customer Relations Manager