The first impression upon check-in was that we were presented with regulations with a hefty penalty of Rp 500,000, such as smoking in the room and in the no-smoking area, as well as penalties for stains on bed sheets, pillows, etc. Honestly, for travelers, this was very uncomfortable. While each hotel has different policies, I often stay at 4- and 5-star hotels, and there aren't many such rules. Maybe the laundry detergent is top-notch. For travelers who already know the many rules, they definitely wouldn't want to stay there again. The service is good, and they even give you ice cream. However, the complicated rules make your stay less relaxing, as you're always afraid of breaking the penalty, even though you know the etiquette of staying there. In conclusion, just once, that's all, and thank you. Traveler from JKT Batu Malang.