Anh Xuan Guesthouse

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Overall Ratings & Reviews Anh Xuan Guesthouse

Traveloka (8)
Other sources (6)
7.7
Pleasant
From 8 reviews
Provided by travellers on
Cleanliness

7.6

Room Comfort

7.6

Meal

6.6

Location

8.0

Service and Facilites

7.3

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Traveller Reviews Anh Xuan Guesthouse

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NGUYEN P. H. V.
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Family
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9.1
/10
Reviewed 307 week(s) ago
The room is quite good for the price, has air conditioning, clean toilets, the owner is also quite friendly. The television in the room was broken but I stayed there for half a day so it didn't matter much. Review 7/10
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Phm L. L.
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Family
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5.1
/10
Reviewed 342 week(s) ago
Experience the worst service I've ever met. I rent 1 night 2 bed room for 4 guests, stay on April 28 at Anh Xuan Guest House. Before the arrival date, I had to call the landlord in advance, because I had a friend take a bus from Hanoi, so I had to call ahead carefully about the need to check in early, the owner agreed, and told me the next day. Come and wait a bit to check in, I'm ok. I also agree with the landlord who wants to rent 2 motorbikes from the morning, and get a price of 100k / car / day. The day after my friend arrived, the landlord said there was no room, and did not receive his information ?? Question mark!! And my friend had to rent 1 room 1 bed from 9:30 to 12:00 with an exorbitant price of 200k, and was explained by the landlord that it was a holiday, this room he sold 600k / night? And he locked the room and he didn't understand why he was able to book on the app. Yes, I do not understand that I have book before half a month. Wtf ?? If you want to sell at holiday prices, why would you agree with your request for early checkin? And he did not say anything about the early check-in, he will charge more money, feel the tightness of the episode 1. After checking in, we get the car, he said he did not have a car, he had to wait until 12 o'clock. After that we had to take a taxi to the dining area, feeling cheated 2. The night passed quite peacefully, except for the dirty single room, and the double room we put quite a smell, and humid. The next day, going up to the house to get a car for breakfast, I met the landlord again, he told me today that he rented a car, he charged 50k / half a day ?? But the day before I got the car at 12 o'clock, the next day I had the right to use the car until 12 o'clock, then I had 1 day, right ??? Ok but I still agree to pay him another 100k 2 cars. Feeling cheated episode 3 While sitting on a cafe watching Hue dream, 12:35 he called for a motorbike. Wtf? He said he brought the car back to pay 1 hour, because it was half an day until 1:00? Normally, he rented 200k / car for the holiday (he told me the price is 100k / day, why is it not always a double holiday for me to take a taxi for good health). I wonder if he has a math problem? I took the car at 9:30 to 12:35 = 3h05 minutes = half a day (12h). Feeling cheated by episode 4. Bad service attitude + dirty + tight room = you and you will never come back. Where did Hue see, but saw Hue slash guests too Hue. Recommend to you that this guest house seems to have 2 owners, so if alo please ask for the price, please name it :)) but it is best not to come here to do anything. Hue is lacking in homestay dreaming :)))
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Nguyen T. N.
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Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 395 week(s) ago
The hotel is clean, near famous places. The owner is friendly and caring.
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