8.1
Very Good
From 1,248 reviews
Provided by travellers on
Cleanliness

8.1

Room Comfort

8.1

Meal

7.9

Location

8.3

Service and Facilites

8.2

People often mention about Grab Hotel Gresik
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Bedroom (8)
Ambiance (6)
Hotel Area (5)
Distance to City Center (4)
Staff Friendliness (4)
Bathroom (4)
Surroundings (3)
Family Friendly (3)
Wifi (3)
Activity Option (3)
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Traveller Reviews Grab Hotel Gresik

Number of reviews per page
20
40
Customer reviews
A***h
icon-origin-TRAVELOKA
5.4
/10
Reviewed 1 week(s) ago
The hotel is not very clean, the shower doesn't have hot water, the towels don't smell good.
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The place is decent, close to the sports hall so you can go jogging in the morning.
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1 people find it helpful
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Riadi
icon-origin-TRAVELOKA
6.3
/10
Reviewed 8 week(s) ago
The room is stuffy and smells musty, the sheets are stained and not bright white, the towels are also time to be replaced, because they are no longer suitable. It is highly not recommended to stay at this hotel. Bad
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1 people find it helpful
A***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Well it's quite enjoyable and decent
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1 people find it helpful
C***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 17 week(s) ago
Need to fully renovate the room. It's not presentable. Thanks.
1 people find it helpful
A***e
icon-Transit
Transit
icon-origin-TRAVELOKA
5.4
/10
Reviewed 17 week(s) ago
Dirty sheets must be replaced first to the staff. Lots of stains, the room smells musty 🥹. The toilet is also very unclean. At that price, it's really not okay, please review it again.
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4 people find it helpful
H***t
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
Quite an interesting place, friendly staff, quite strategic location.
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r***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 24 week(s) ago
friendly hotel staff room is still dirty bedcover is clean but traces of tea that are hard to wash are still left there are no tissues or toothbrushes in the bedroom
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S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 29 week(s) ago
It should be better. Pay attention to the cleanliness of the mattress and towels, if possible replace them with new ones. Please also pay attention to the AC because it is leaking
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2 people find it helpful
a***f
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 39 week(s) ago
The check-in time can be earlier, the place is quite comfortable, if possible, the facilities are more equipped and the price is more affordable
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1 people find it helpful
d***r
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 46 week(s) ago
Terrible. I'm fed up. Expensive but not worth it at all.
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1 people find it helpful
Accommodation's Reply
11 Oct 2024
Thank you for choosing Grab Hotel Gresik as your place to stay while in Gresik. We apologize for the inconvenience during your stay at Grab Hotel, and thank you for sharing your experience during your stay. We look forward to welcoming you back to Grab Hotel Gresik. Regards, Grab Hotel Gresik.
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R***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 48 week(s) ago
Not according to the price, very disappointed with the dirty bedroom and bathroom, not maintained. Just checked in and immediately checked out and got another hotel with the same price but the facilities are much better.
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1 people find it helpful
T***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 53 week(s) ago
The staff are very friendly and helpful.
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 54 week(s) ago
I'll just show you the photo, the others will adjust accordingly
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1 people find it helpful
I***e
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 54 week(s) ago
For that price you can get a cleaner hotel. The rooms are narrow, dirty, the smell is not as fragrant as other hotels. Even though the price is the same as other hotels. The bathroom only has towels and liquid soap. Dim lights.
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2 people find it helpful
Ayu SEPTIYANI FARICHA
icon-origin-TRAVELOKA
6.5
/10
Reviewed 55 week(s) ago
It's time for the walls to be repainted, and the towels are also time to be replaced.
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1 people find it helpful
j***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
Jos is really great, you can try it, bro
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Z***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 61 week(s) ago
Very disappointed staying here, the room is dirty, there are many small animals³ on the bed and also insects/beetles, stuffy, the AC is not cold enough. The towels are like mops with holes, no longer fit for use. Changed rooms twice, but asked for an additional 100 thousand, but it turned out to be just as dirty. Didn't have time to rest, just a few hours straight away. We complained, instead of apologizing, the receptionist was rude.
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3 people find it helpful
T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 63 week(s) ago
Nice, nice place, close to places to eat.
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S***a
icon-origin-TRAVELOKA
5.6
/10
Reviewed 71 week(s) ago
The DIRTY hotel with not cheap price.
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4 people find it helpful
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