Dear Guest, Thank you for your wonderful review and for sharing your experience at Verse Luxe Hotel. We are delighted to know that you found our staff friendly, enjoyed the spacious room, and appreciated our convenient location in the city center. Your kind feedback means a lot to us and motivates our team to continue providing excellent service to all our guests. We look forward to welcoming you back to Verse Luxe Hotel for another pleasant stay in the future. Warm regards, Management Team Verse Luxe Hotel

Dear Guest, Thank you for your wonderful review and for choosing Verse Luxe Hotel for your leisure stay. We are delighted to hear that you enjoyed our spacious room and the friendliness of our staff. Your kind words are truly appreciated and encourage our team to continue providing the best possible experience for our guests. We look forward to welcoming you back to Verse Luxe Hotel for another enjoyable stay in the future. Warm regards, Management Team Verse Luxe Hotel

Dear Guest, Thank you for your perfect rating and for sharing your experience at Verse Luxe Hotel. We are delighted to hear that you found our staff friendly and our hotel very comfortable. Your kind feedback means a lot to us and motivates our team to continue delivering excellent service and memorable stays for all our guests. We look forward to welcoming you back to Verse Luxe Hotel in the near future. Warm regards, Management Team Verse Luxe Hotel

Dear Guest, Thank you for your perfect rating and for sharing your experience at Verse Luxe Hotel. We are delighted to hear that our staff were very helpful during your stay. Your kind words are truly appreciated and serve as great motivation for our team to continue providing excellent hospitality and service to all our guests. We look forward to welcoming you back to Verse Luxe Hotel for another pleasant stay in the future. Warm regards, Management Team Verse Luxe Hotel

Dear Mr. Syeilendra P., Thank you for taking the time to share such a detailed review of your stay at Verse Luxe Hotel Wahid Hasyim. We are delighted to know that you enjoyed our strategic location and found it convenient to reach the hotel using Jakarta's public transportation. We are also pleased to hear that you were satisfied with your room, the city view, the comfort of the bed, the room facilities, and the many culinary options surrounding the hotel. Your kind comments regarding our staff and overall stay experience are truly appreciated. At the same time, we appreciate your feedback regarding the limited parking area and will continue looking for ways to improve our guests' experience. Thank you once again for choosing to stay with us. We are delighted that you had an enjoyable business trip and look forward to welcoming you back to Verse Luxe Hotel Wahid Hasyim on your next visit to Jakarta. Warm regards, Management Team Verse Luxe Hotel Wahid Hasyim

Dear Aufa, Thank you for taking the time to share your feedback following your stay with us from 27 to 28 June 2026, and we are sorry to hear that certain aspects of your experience did not fully meet your expectations. We would sincerely welcome any further details you might wish to share, so we can better understand which areas could have been improved and address them directly with the relevant teams. We truly appreciate your honesty and hope for the opportunity to welcome you back for a more excellent experience at Verse Luxe Hotel Wahid Hasyim. Warm regards, Liberty Hotel Manager, Verse Luxe

Dear Ms. Irra K., Thank you for your perfect rating and for sharing your experience staying with us. We are delighted to know that you enjoyed our friendly staff, strategic location, and the cleanliness of our hotel. Your kind feedback is truly appreciated and motivates our team to continue providing the best service to every guest. We look forward to welcoming you back to Verse Luxe Hotel HM on your next visit. Warm regards, Management of Verse Luxe Hotel HM

Dear Ms. Aina N., Thank you for your perfect rating and for sharing your experience with us. We are delighted to hear that you found our staff responsive and our location convenient and strategic. Your positive feedback means a lot to us and encourages our team to continue delivering excellent service. We truly appreciate your support and look forward to welcoming you back to Verse Luxe Hotel HM for another enjoyable stay. Warm regards, Management of Verse Luxe Hotel HM

Dear Mr./Ms. F***x, Thank you for your perfect rating and for sharing your experience with us. We are delighted to hear that you had a pleasant stay and that our team's service and the comfort of your room left a positive impression on you. It is always rewarding to know that our guests enjoy their time with us, even during a short stay. Your kind words mean a lot to our team and motivate us to continue providing excellent hospitality. We look forward to welcoming you back to Verse Luxe Hotel HM for another enjoyable stay in the future. Warm regards, Management of Verse Luxe Hotel HM

Dear Mr./Ms. Y***f, Thank you for taking the time to share your experience and for your wonderful rating. We are pleased to know that you found your stay comfortable, clean, and convenient, with our strategic location close to the city center meeting your expectations. Your positive feedback is greatly appreciated and encourages us to continue delivering excellent service to all our guests. We look forward to welcoming you back to Verse Luxe Hotel HM for another pleasant stay in the future. Warm regards, Management of Verse Luxe Hotel HM

Dear Valued Guest., Thank you very much for your outstanding review and perfect score following your stay with us from 03 to 04 July 2026. We are delighted that you found our facilities and service excellent, our rooms comfortable, and our location strategic and close to the center of activity ("Fasilitas dan pelayanan oke. Kamar nyaman, lokasi strategis dekat dengan pusat kegiatan"). Your kind words mean a great deal to our entire team and inspire us to continue delivering the highest standards of hospitality. We hope to have the pleasure of welcoming you back again soon for another excellent stay. Warm regards, Liberty Hotel Manager, Verse Luxe

Dear Valued Guest., Thank you very much for your detailed review following your stay in our Suite Jacuzzi room 516 from 02 to 03 July 2026, and for your kind words about our staff's friendliness. We do appreciate you highlighting the areas that need attention, including the slightly musty smell upon arrival, the wobbly bathroom sink faucet, the broken towel hook, the jacuzzi's water pressure and jet function, and the limited TV channel options. We have shared all of these details with our Engineering team so that the necessary repairs and improvements can be carried out promptly, ensuring future guests enjoy the full suite experience as intended. We are delighted that, overall, your stay was a pleasant one, and we are especially grateful for your intention to visit us again. We look forward to welcoming you back to an improved room at Verse Luxe Hotel Wahid Hasyim. Warm regards, Liberty Hotel Manager, Verse Luxe

Dear Valued Guest, Thank you very much for your kind review and rating following your stay with us from 02 to 03 July 2026. We are delighted that you found Verse Luxe Hotel Wahid Hasyim comfortable, affordable, and conveniently located in the middle of the city. Your feedback means a great deal to our entire team and inspires us to continue offering great value alongside comfort and convenience for our guests. We hope to have the pleasure of welcoming you back again soon for another wonderful stay. Warm regards, Liberty Hotel Manager, Verse Luxe

Dear Valued Guest, Thank you very much for your excellent review and rating following your stay with us from 30 June to 01 July 2026. We are delighted that you highlighted our strategic location, being just around 300 meters from Sarinah, with easy access to the Sudirman-Thamrin area, and only about 800 meters from Tanah Abang Wholesale Market. Your thoughtful description is a wonderful reflection of what makes Verse Luxe Hotel Wahid Hasyim such a convenient base in central Jakarta, and we truly appreciate you sharing it. We hope to have the pleasure of welcoming you back again soon for another excellent stay. Warm regards, Liberty Hotel Manager, Verse Luxe

Dear Valued Guest, Thank you very much for your outstanding review and perfect score following your business stay with us from 30 June to 01 July 2026. We are delighted that you found our location strategic and noticed such significant improvement in our services from all employess. Your recognition of our team's progress means a great deal to us, and it motivates everyone at Verse Luxe Hotel Wahid Hasyim to continue raising the standard of hospitality we offer our business travelers. We hope to have the pleasure of welcoming you back again soon for another excellent stay. Warm regards, Liberty Hotel Manager, Verse Luxe

Dear Harry, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize that the room type provided did not match what you had originally booked. Please be assured that we take matters of this nature seriously, and we are working closely with our Front Office and Reservations teams to review our processes and prevent similar occurrences in the future. We are glad that our team was able to extend a gesture of goodwill with a takeaway breakfast for two, given your early check-out, and we appreciate your understanding in this regard. We would welcome the opportunity to provide you with the seamless experience you deserve on a future visit, and we hope you will consider staying with us again. Warm regards, Liberty Hotel Manager, Verse Luxe

Dear Mila, Thank you for sharing your feedback following your stay with us from 28 to 29 June 2026, and we are pleased to know that overall you found your experience comfortable and enjoyable. We do appreciate you bringing the air conditioning performance to our attention. Please accept our apologies that it was not as cool as it should have been during your stay. We have shared your feedback with our Engineering team so that the unit can be properly serviced and inspected, ensuring a more comfortable temperature for our guests going forward. We are grateful for your understanding and hope to welcome you back again soon for an even more comfortable stay. Warm regards, Liberty Hotel Manager, Verse Luxe

Dear r***o, Thank you for taking the time to share your detailed feedback following your stay with us on 22–23 June 2026. We are pleased to hear that you found the room clean and appreciated the thoughtful safety detail of the textured shower floor — a small but meaningful touch that reflects our attention to guest comfort. It is equally gratifying to know that our team's service left a positive impression. However, we sincerely apologise for the shortcomings you experienced. The condition of the towels, the performance of the air conditioning, and the quality of the breakfast offerings are matters we take very seriously. These concerns have been escalated to our Housekeeping, Engineering, and Food & Beverage teams respectively for immediate review and action. Worn linen will be replaced, and our F&B team has been reminded of the importance of freshness and flavour consistency in every dish served — as these are standards that should never be compromised. Your feedback is invaluable in helping us maintain and elevate the level of experience our guests deserve, and we are grateful for your candour. We sincerely hope to have the opportunity to welcome you back and demonstrate the full standard of Verse Luxe. Warm regards, Liberty Hotel Manager Verse Luxe

Dear Safarodin, Thank you so much for your outstanding rating of 9.7 and for choosing Verse Luxe for your business trip — we are thrilled to know that your overall stay was a great experience! We truly appreciate your honest note regarding our breakfast selection. Your feedback has been duly conveyed to our Food & Beverage team, and we are committed to continuously enhancing our breakfast offerings to ensure a more complete and satisfying dining experience for all our guests. It is through constructive feedback like yours that we are able to grow and deliver an even better stay each time. We hope to welcome you back to Verse Luxe on your next business trip to Jakarta, and to impress you with an even more wholesome breakfast spread! Warm regards, Liberty Hotel Manager Verse Luxe

Dear Guest, Thank you so much for the perfect 10.0 rating and for your wonderful words about your stay. We are absolutely delighted that you found our service friendly, our hotel clean and lovely, and the overall atmosphere comfortable with a true sense of warmth and family. Creating that kekeluargaan feeling for every guest is something our entire team takes great pride in, and your feedback means so much to all of us. We truly hope to welcome you back to Verse Luxe again soon for another wonderful stay. Warm regards, Hotel Manager, Verse Luxe