7.4
Pleasant
From 42 reviews
Provided by travellers on
Cleanliness

7.3

Room Comfort

7.0

Meal

6.5

Location

8.0

Service and Facilites

7.0

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Thanh Ngoc Hotel

Number of reviews per page
20
40
Customer reviews
Q***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
When I arrived, no one greeted me. They said there were no rooms available, but there was a basis for confirming the booking through the app. They also forced me to cancel the booking on the app.
Translated by Google Icon
See original
Find this review helpful?
N***o
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 12 week(s) ago
Pretty good. Some staff are very friendly, some are average.
Translated by Google Icon
See original
Find this review helpful?
Ka Nhi
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Full room, quite comfortable, beautiful space, affordable price
Translated by Google Icon
See original
2 people find it helpful
Dang B. C. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Clean space, friendly staff.
Translated by Google Icon
See original
1 people find it helpful
PHAN T. H. M.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
The waitresses are clean, towels are always freshly washed. Attentive and enthusiastic. Every time I visit Saigon for work, I always book here.
Translated by Google Icon
See original
1 people find it helpful
K***h
icon-Medical
Medical
icon-origin-TRAVELOKA
6.4
/10
Reviewed 20 week(s) ago
The room is also airy and spacious, but I am not satisfied with the staff's attitude. I will not come back because there are many good rooms in this price range with better staff quality.
Translated by Google Icon
See original
3 people find it helpful
TRAN T. M. L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
The staff are cheerful and enthusiastic. Especially the receptionist ❤️
Translated by Google Icon
See original
2 people find it helpful
Duc V. V.
icon-Medical
Medical
icon-origin-TRAVELOKA
5.6
/10
Reviewed 28 week(s) ago
I booked a room through the app but when I checked in I didn't receive the room. The hotel refunded the money but it took a long time to get there and find a new room.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
09 Apr 2025
Thanh Ngoc Hotel sincerely apologizes to you for this inconvenience! The hotel will learn from experience and improve!
Translated by Google Icon
See original
V***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
clean, bright, airy, a bit noisy but everything is fine
Translated by Google Icon
See original
4 people find it helpful
Q***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 58 week(s) ago
The room was quite old and stuffy, at least there should be a window for ventilation but the room was small and closed. The bathroom was quite old and dirty, the air conditioner was noisy like a tractor and the bed had springs sticking out, I slept there for 2 nights and my whole body was bruised. The only plus point was that the staff were cute and friendly.
Read More
Translated by Google Icon
See original
4 people find it helpful
Long L.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 60 week(s) ago
friendly staff, room a bit old but clean
Translated by Google Icon
See original
4 people find it helpful
D***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 62 week(s) ago
Rooms are clean, nice view. Pleasant staff.
Translated by Google Icon
See original
4 people find it helpful
H***O
icon-origin-TRAVELOKA
5.0
/10
Reviewed 70 week(s) ago
Looking at the room, I don't want to stay there, it's so damp and moldy.
Translated by Google Icon
See original
7 people find it helpful
Nguyễn B. L.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 82 week(s) ago
Dơ bẩn nhân viên tệ, quên gửi chìa khóa thì thái độ chửi cả khách hàng không bao giờ quay lại
2 people find it helpful
Accommodation's Reply
18 Mar 2024
Thanh Ngoc Hotel would like to thank you for your comments. The hotel will learn from experience to serve better next time!
Translated by Google Icon
See original
Nguyen D. T.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 92 week(s) ago
Bẩn, không như trong ảnh. Chỗ này chỉ để ngủ
Find this review helpful?
PHAN T. H. V.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 96 week(s) ago
The first time I stayed here, I felt like the hotel was old on the outside, but inside the room was spacious and clean with full amenities such as TV, fan, water heater, elevator. Especially, I liked the staff here, who were friendly and cheerful. It seems like I need help enthusiastically like a family member at a hotel 100 meters from the market hospital. I will come back again
Read More
Translated by Google Icon
See original
6 people find it helpful
VU QUOC H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 97 week(s) ago
Friendly hostess. Fully equipped rooms
Translated by Google Icon
See original
5 people find it helpful
Xinhh H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 98 week(s) ago
Broken hot and cold water, no room changes, no cleaning service
Translated by Google Icon
See original
2 people find it helpful
You’ve read all the top reviews.
Number of reviews per page
20
40