Traveloka (249)
Other sources (361)
8.5
Very Good
From 249 reviews
Provided by travellers on
Cleanliness
9.0
Room Comfort
9.0
Meal
8.4
Location
8.7
Service and Facilites
8.8
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Traveller Reviews Dao by Dorsett AMTD Singapore
Number of reviews per page
20
40
Customer reviews
LM
Liliananda M. L.
Leisure
8.5
/10
Reviewed 33 week(s) ago
Beautiful place to stay. Rooms are very clean. Bfaat was standard.
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WY
Wee Y. S.
9.1
/10
Reviewed 166 week(s) ago
I'm impressed with the facilities of the room. Spacious and new. Carpark directions could have been more specific to users.
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AM
African M.
8.7
/10
Reviewed 172 week(s) ago
Checked in at 2pm sharp. Check in process was smooth and professional. It was my anniversary and we had requested for high floor and late check out 2 months before. However upon check in, they said high floor rooms are booked. We accepted the room given to us. Room was clean and we had a awesome stay. No disturbance. However there was no bathtub in the room. Requested for late check out at the last day as advised however it was not provided. Unsatisfied with the requests which was turned down for my anniversary.
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AT
Alfred T.
9.7
/10
Reviewed 173 week(s) ago
Always glad to be back at Oakwood. Great service stuff, room is green and comfortable as always.
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Zulfadli B.
9.4
/10
Reviewed 173 week(s) ago
Check in was such a breeze. Less than 5 minutes and we've got the room keys. Didn't do much research but room deposit was $300, nonetheless refundable within 7-10 working days. Room was spacious for 2, views only from the bathroom. Walking distance to Lau Pa Sat, and if you're staying over weekdays, shops across and right under the apartment would be open. Definitely will return if price is right! ♥️
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AY
AHMAD Y. A. Y.
9.4
/10
Reviewed 173 week(s) ago
Very spacious rooms, all amenities are complete.
1 people find it helpful
CC
Chai C. K.
9.7
/10
Reviewed 178 week(s) ago
Awesome stay with comfy bed. Walking distance to eateries, Lau Pat Sat, Tanjong pagar area. Will come back again.
1 people find it helpful
BM
Brion M. J.
5.5
/10
Reviewed 179 week(s) ago
The room was filthy. The duvet got stray hairs and the cup was not washed. I requested to change the covers but when the housekeeper stripped the bed there was a huge stain on the mattress and lots of stray hairs. The housekeeper saw it and told me she wasn't in charge of the rooms. She just change the covers but the starys hair is still there. Iv asked then to change rooms. After 1 hr, this time theyve given me an unblock view and the manager offered to inspect the bed, and to my horror, it was the same scenario. There were stray hairs all over the bed. They offered to clean it again. By the time they've finish it was 6pm. I inspected it again and it was still not thoroughly cleaned. I wouldn't come back here again.
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Accommodation's Reply
27 Jan 2022
Dear Mary,
We would like to sincerely apologise for the less than ideal experience you encountered during your recent stay with us.
We would like to assure you that the comfort and well-being of our guests is one of our top priorities, and the lapse in cleanliness you encountered is by no means reflective of the usual high standards to which we hold ourselves to. Our team appreciate you highlighting this shortfall which has also allowed us the chance to review our internal procedures and trainings to ensure that all housekeeping standards are strictly adhered to in future.
Though we understand that your faith in our rooms has been undermined, we would like to take this opportunity thank you once again for sharing these insights with us and should you choose to give us another opportunity to serve you in future, we will do our utmost to recover your service impression of us.
Thank you!
Regards,
Oakwood Premier AMTD Singapore
WL
9.7
/10
Reviewed 180 week(s) ago
Do note that $300 deposit is required upon check-in. Check-in was smooth as I came abit later. Stayed for a night, was provided a room with no window but still acceptable as it was only for a night. Not sure if it was me but the wifi was abit slow. Room was considered clean and had quite a comfortable stay.
1 people find it helpful
Mc
Mabel c.
9.7
/10
Reviewed 180 week(s) ago
Love the spacious unit and views at the premier room!
1 people find it helpful
KJ
Ko Jin W.
4.8
/10
Reviewed 180 week(s) ago
The room wasn't clean, had a strong food smell. The room also has a welcome note for a different guest name. One of the pillows has stains on it. App used to book facilities wasn't working properly. The whole experience was unpleasant. Definitely will not recommend this hotel.
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FC
Frendy C.
8.5
/10
Reviewed 181 week(s) ago
Perfect for staycation. Room was spacious. Service was superb.
1 people find it helpful
Rachael
8.5
/10
Reviewed 181 week(s) ago
Check in and check out was smooth and fast. Check in requires $ 300 deposit. Didn't manage to get a room with windows but overall nice stay.
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AA
Adilla A.
9.3
/10
Reviewed 181 week(s) ago
Great location, walking distance to Lau Pa Sat … can walk to MBS and Gardens by the bay if you don't mind walking. Negative: got a room facing offices in the next building despite the note that it 's a celebration.
1 people find it helpful
SH
Siti H. B. T.
9.1
/10
Reviewed 182 week(s) ago
The studio room is spacious and comfy. It's clean and tidy with all the amenities.
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TN
Tengku N. H.
9.1
/10
Reviewed 182 week(s) ago
It was such an amazing experience fro. The start! Although the apartment was situated smack in the middle of a busy city, it was still so quiet & peaceful:) It was a 2 nights stay & probably I'll come back for sure. The staff were very reliable, friendly & helpful. Hats off to Ms. Aslindah for her awesome service! Room was equipped with the necessities. Check-in & out was such a breeze. Thank you!
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MD
Mar D.
8.5
/10
Reviewed 183 week(s) ago
Great stay at Oakwood. Comfy room except that there is no view despite getting a high floor room 😣. Best part is there is free laundry usage. No need to think about doing laundry at home after our staycation 😆.
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Josephine
9.7
/10
Reviewed 183 week(s) ago
3rd time staying at Oakwood AMTD. Crowded. Room wasn't ready when they managed to check me in at about 3 ish (40+ min wait). I had to wait for another 30 min to get my room key and they offered me a complimentary drink at the restaurant. Love the location and the view.
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JC
Jin C. T.
9.7
/10
Reviewed 184 week(s) ago
Definitely worth experience staying here. Check in process was fast & efficient. Need not Q an hour just to check in like others. Room is spacious, service is good. If you're lucky enough your room can also view the sunrise else sitting by the pool can can also enjoy it.
1 people find it helpful
ts
tan s. y.
6.0
/10
Reviewed 184 week(s) ago
Make us to clear all the decorations before leaving.
2 people find it helpful
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