Overall Ratings & Reviews Ratana Hotel

I really like it. Very good service. I like it. ❤️

There is no slippers provided to the room. Room safety deposit box is too small for laptop. The level 3 room has only channels in Thai language whereas level 2 rooms has more than 50 channels in Thai, English and even Chinese language. Asked the reception and they just can't provide me the answer.

Good location. Not so far from night market. The room is full option. Paid promotion 500฿

The hotel does not have an elevator, you must carry a suitcase up the stairs

We are Muslim. The hotel is close to the mosque and halal food. Only the hotel does not have an elevator.

Everything was pretty ok for my stay

There was some work in the hotel during my stay so it was noisy. Overall the hotel is ageing.

Very good. The bedroom is nice. Nice view.

The room is newly renovated, clean, but when the door is closed, there is a little noisy overall.

Loud noise from repair, renovation, laying out all the clutter, in the morning woke up but there was noise, not going to stay again.

Not really a new hotel, but everything was so good, specially the service. Staffs are very friendly and helpful, they helped us a lot. I appreciate the ice tray in the fridge, Chiang Mai this season is so hot, so the ice tray is really useful in many cases. Thanks Ratana for a wonderful experience in Chiang Mai!!!

Loud car sounds all night Can't summarize at all Very low quality mattresses move a little rocking the entire bed.

Overall good, but not having a refrigerator 😂

Location close to the night market. Only unfortunately there is no elevator, you have to bring your own luggage to the third floor. Small swimming pool.

The hotel is clean, the bed is soft and the water is good.

The place is good, if you are looking for easy food because a lot of people sell.

Overall, good value for money. In the city, walking leisurely.

Very good service staff near Kad Luang, clean room.

No lift. Have to use staircase with luggages until 3rd floor and for my age it's a bit stress.Shower water pressure poor and breakfast very disappointing.Tell them no more noodles but still no refill until time up for us to make a move.Should have go around and see what is almost going to finish and replenish it.Location wise its GREAT.

Great is for location. It's near the night market. As for hotel room, it's clean but no fridge and it's still okay but staying on 3rd floor, the water pressure poor. Breakfast very limited even when told them no butter they didn't refill but refill jam instead and no butter. You go late everything almost finish. The guy at reception always playing computer games and never bother to stand up and greet customers. One lady is very nice and another one no smile and grumpy.