When I first entered, the AC wasn't cold. I called the staff and checked, and they said it would cool down later. By dawn, it still wasn't cold, feeling stuffy. The next morning, after I left the room (4 hours), I finally felt the coolness of the AC, even though it was almost check-out time.

breakfast needs variety, generally comfort is OK

This was my first time staying here. I thought the room was okay, but the cleanliness could be improved. Some areas turned white when touched.

Clean and comfortable room.. Maintained

Close to ITS, minimarkets, and places to eat.

Easy access, clean hotel, close to campus

If possible, increase the Mbps for WiFi because it's so slow.

Top.. Recommendation for colleagues who will stay around the ITS campus

The food variety is not very diverse,

Comfortable, clean, friendly service, extra bed is also comfortable.

Staff is friendly & very helpful, cleanliness is good

The hotel is close to my son's campus and easy to get to everywhere.

Spacious and clean room. Near from ITS, near from shopping mall

The room atmosphere is clean, only the towels are old (need to be renewed. The water refill in the hallway is often empty.

The location is very close to ITS, so it's easy to get back and forth from the children's boarding houses, the rooms are spacious and airy, there's an elevator to the basement so you don't have to go back and forth through the lobby.

The room atmosphere is quite good.

Clean hotel room, affordable price. Located on the main road of Surabaya city, close to ITS and UNAIR Campus C. Parking space is quite good.

Nice place to stay. For a short stay.

Next time I go to Surabaya, I will stay at Mandiri Mansion again.

The staff are friendly and the hotel rooms are clean.