8.7
Very Good
From 677 reviews
Provided by travellers on
Cleanliness

8.5

Room Comfort

8.6

Meal

8.4

Location

8.7

Service and Facilites

8.6

People often mention about Penthouse Hotel
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Bedroom (16)
Bathroom (13)
Staff Friendliness (11)
Ambiance (11)
Room Space (11)
Distance to City Center (10)
Surroundings (9)
Accessibility (9)
Hotel Area (9)
Soundproof (8)
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Traveller Reviews Penthouse Hotel

Number of reviews per page
20
40
Customer reviews
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
The staff is friendly, the rooms are comfortable, clean, and the children are happy to stay there.
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1 people find it helpful
Eryanto A.
icon-origin-TRAVELOKA
6.9
/10
Reviewed 17 week(s) ago
hotel price increases that are irrelevant to the poor quality of the hotel rooms, prices are not fair.
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a***p
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 20 week(s) ago
A review of my stay here for a few days. #Pros: -Deluxe room is as pictured, with a sofa, chairs, and a table. -Spacious room. -Cold AC. -Cable TV. -Close wardrobe and plenty of storage space. -Bathroom is not bad. -Most comfortable, and I like hanging out in the lobby. -Coffee and water dispensers are available on each floor. #Cons: -The mattress is a bit hard. -There are rat sounds on the ceiling. If you leave food on the table, there are rat bite marks. This is the worst. Hopefully, it can be fixed soon. It was a very comfortable stay here, but the rats were a bit uncomfortable. I gave it a 7.5 because of the rats. 🙏🙏
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A***i
icon-origin-TRAVELOKA
6.3
/10
Reviewed 22 week(s) ago
If you receive guests, the staff will be friendly when checking in.
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1 people find it helpful
D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Very satisfying in terms of service and facilities
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A***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 26 week(s) ago
The hotel staff were very friendly, helpful during check-in and check-out. When I had a problem with the AC not turning on, I contacted the hotel staff and they immediately handled it quickly so the AC would work normally again. Thank you very much for your service.
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RAHMAT H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
Clean in every area, and friendly staff. Next trip, I will return to this hotel for a staycation or business trip.
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2 people find it helpful
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RAHMAT H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
friendly staff, clean place and close to local shopping center..
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1 people find it helpful
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RAHMAT H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
Friendly staff, fast response, close to the city center
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1 people find it helpful
A***i
icon-origin-TRAVELOKA
6.5
/10
Reviewed 33 week(s) ago
When I stayed in room 301, I felt a bit uncomfortable. There was a staff member sitting on a bench and lying down very close to me. It just felt uncomfortable.
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3 people find it helpful
R***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Clean rooms, good for prices under 200, spacious lobby, decent facilities, strategic location, easy to find food.
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Angga
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
great, cool and clean near kmn2 in the city
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3 people find it helpful
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
Clean, neat, fragrant, have been here many times
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2 people find it helpful
A***f
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 65 week(s) ago
I recommend this hotel, it's cheap and cheerful, the rooms are also spacious. However, when I first arrived, there were a lot of people hanging out because the hotel is very close to the residential area.
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1 people find it helpful
Accommodation's Reply
02 Mar 2025
Thank you very much for your review! We are glad that you are satisfied with the affordable price and spacious room. Regarding the atmosphere around the hotel, our location is indeed close to residential areas, so it is quite crowded at times. However, we always try to provide the best comfort for every guest. We hope to welcome you back again on another occasion! 😊🙏
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B***g
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 66 week(s) ago
Comfortable and clean, friendly prices
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3 people find it helpful
Accommodation's Reply
02 Mar 2025
Thank you for your review! We are glad you felt comfortable and satisfied with our cleanliness and price. We will continue to strive to provide the best service. See you again on your next visit! 😊🙏
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B***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 67 week(s) ago
no towels given, checked in for two people but only got 1 toothbrush, there were small cockroaches in the bathroom and it was very dirty, even though it was a deluxe room, for that price there are still many that are more worth it. and when leaving the parking lot the security guard followed me and really hoped I would give him something, even though I had said thank you but he still followed me while saying something unclear.
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1 people find it helpful
S***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 68 week(s) ago
The room furniture is all old.
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1 people find it helpful
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 82 week(s) ago
For the room, it's okay, it's good. It's just a shame the AC isn't cold.
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2 people find it helpful
Y***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 83 week(s) ago
𝚙𝚞𝚊𝚣 𝚋𝚐𝚝 𝚜𝚝𝚊𝚢 𝚍𝚜𝚗𝚒.
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1 people find it helpful
A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 84 week(s) ago
According to the facility rates. To can still be used for sleeping.
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1 people find it helpful
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