Overall Ratings & Reviews Penthouse Hotel

I recommend this hotel, it's cheap and cheerful, the rooms are also spacious. However, when I first arrived, there were a lot of people hanging out because the hotel is very close to the residential area.

Comfortable and clean, friendly prices

no towels given, checked in for two people but only got 1 toothbrush, there were small cockroaches in the bathroom and it was very dirty, even though it was a deluxe room, for that price there are still many that are more worth it. and when leaving the parking lot the security guard followed me and really hoped I would give him something, even though I had said thank you but he still followed me while saying something unclear.

The room furniture is all old.

For the room, it's okay, it's good. It's just a shame the AC isn't cold.

𝚙𝚞𝚊𝚣 𝚋𝚐𝚝 𝚜𝚝𝚊𝚢 𝚍𝚜𝚗𝚒.

According to the facility rates. To can still be used for sleeping.

The room is nice, spacious and has luxurious furniture like a 3-star hotel, but the AC is a bit not cold enough in room 220 Deluxe Double, maybe the other rooms are cold.

Very pleasant, friendly staff. Fragrant room.

The 100k deposit was taken because check out was 1 hour late.

The service is good, but the AC is not cold.

Kersihan harus d tingkatkan, TV tidak ada gambarnya.

The AC is hot, how many times have the AC room been continuously hot?

In the last 1 month I have stayed 12 nights at this hotel, in deluxe and executive rooms, every time I stayed I had to call CS to ask for towels, as a result I was indirectly asked to give tips because I didn't feel comfortable returning to the room. , the worst experience was when I left something behind when I moved rooms the next day, when I asked management for help to find the item and asked for CCTV footage, the hotel management seemed to be covering it up, talking about things that contradicted the facts and actually blaming me as a guest who are negligent and think it is not their responsibility, as a result of staying for 3 nights, they come in wearing shoes, come home in sandals and go to the office in sandals, regardless of what the items are, the feeling of security for guests staying overnight in my opinion is related to trust, a sense of security and comfort in where they stay, because this time The first time I got this bad service, never mind shoes, just USB charging in a 4 star class hotel, they called us regarding returning the goods, these were the shoes and their condition. I still stayed 3 nights, there was no resolution and when I asked for follow-up the management actually blamed me as a guest with a very unreasonable explanation and this will be my last day staying here, thank you.

The rooms are okay, the service is very good, the location is quite strategic and the facilities are quite complete.

AC is not cold and on and off. Please please fix.

Pelayanan hotel yang sangat buruk dan ramah, not recommend buat menginapp.

Kamar mandi bau air kencing, ranjang kotor banyak debu dan bercak-bercak air.

The room is just ordinary and dirty, which is the standard type of room.

Good service, clean and tidy rooms. But there is one thing that is lacking, that is, parking has to be paid for and the officers are not friendly from their facial expressions and tone of voice. Maybe the hotel can give a message that the staff needs to be friendly and the parking fee doesn't need to be withdrawn again, because the clerk must have received salary money from the hotel. Keep it up!