7.6
Pleasant
From 60 reviews
Provided by travellers on
Cleanliness

7.6

Room Comfort

7.6

Meal

7.0

Location

7.5

Service and Facilites

7.2

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Traveller Reviews Hai Tien Plaza Hotel

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40
Customer reviews
Guest
icon-Staycation
Staycation
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8.4
/10
Reviewed 1 week(s) ago
Receptionist is enthusiastic and cheerful, breakfast has few choices
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T***g
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5.0
/10
Reviewed 49 week(s) ago
Room has cockroaches; bathroom smells; room smells of cigarettes, family has children, want to change room but not allowed even though there are many vacant rooms
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M***i
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5.3
/10
Reviewed 55 week(s) ago
For the price, I would criticize..from hygiene to attitude. If I choose again, there will be no second time
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1 people find it helpful
Accommodation's Reply
14 Jul 2024
The hotel is very sorry that your experience at the hotel was not satisfactory, and also hopes that you will have feedback as soon as you are staying (if any). I sat at the reception and still remember your cheerful interactions when you stayed at the hotel. Wishing you always healthy and happy.
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Lu Doan Q.
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9.7
/10
Reviewed 117 week(s) ago
Good service, friendly staff
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2 people find it helpful
HOA TONG
icon-origin-TRAVELOKA
9.7
/10
Reviewed 160 week(s) ago
Khách sạn sạch sẽ, nhân viên nhiệt tình
1 people find it helpful
Nguyen Thi Huong Nguyen Thi Thuong
icon-origin-TRAVELOKA
6.4
/10
Reviewed 162 week(s) ago
Phòng bẩn. dọn vệ sinh không sạch sẽ. thay thay ga gối trong thời gian khách ở lại 2 đêm.
5 people find it helpful
Nguyen T. T. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 163 week(s) ago
Me and my family had a pleasant 3 days 2 nights stay
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1 people find it helpful
LE HUONG G.
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8.5
/10
Reviewed 163 week(s) ago
The hotel is super beautiful and luxurious, worthy of 5 stars, but the price is too cheap. The bedroom is spacious, clean and fully equipped with very comfortable facilities from bedroom to toilet, luxurious decoration layout. The hotel is near the beach, convenient to watch and swim. Breakfast is also served, the staff is friendly and enthusiastic. Will come next time if I have a chance to visit Hai Tien sea
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1 people find it helpful
Accommodation's Reply
15 Jun 2022
Thank you super cute guest for your affection for the hotel, hope to welcome you back to the resort in the nearest day. Your words of encouragement are the motivation for all Hai Tien Plaza staff to try to serve you better day by day. Thank you very much!
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Dao T. H.
icon-Family
Family
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9.4
/10
Reviewed 311 week(s) ago
Very clean room, friendly reception, the hotel is very close to the sea, convenient transportation. I am very pleased.
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2 people find it helpful
Thanh L.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 314 week(s) ago
I am very pleased with the treatment of the hotel staff, from the receptionist to the staff room. I have lost a speaker because I forgot it in the dining room, I mentioned it to the receptionist, they took out the phone to check out the cam and found me a speaker because of the guest. I have a ggia code, so it is quite cheap, only black is the right one the next day the storm cannot swim, the rest is very satisfied
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4 people find it helpful
An Thi B. P.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 315 week(s) ago
room location is ok, air conditioner is not cool, electricity is unstable at times when there is a reception, ok reception, catering service: receive menu not enthusiastic and attentive to advise customers, ok staff, staff Good cooking, breakfast is not rich, style and service need more professional, restaurant to reception time is not thoughtful, messy yet professional ....
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3 people find it helpful
Hong Hanh Chu
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Family
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6.0
/10
Reviewed 319 week(s) ago
Dirty room, breakfast a little choice
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Hong Hanh Chu
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Family
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5.4
/10
Reviewed 320 week(s) ago
Dirty room is really sad because of this.
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1 people find it helpful
Hieu
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 322 week(s) ago
Service is not good, need more improvement.
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5 people find it helpful
Nguyen D. K.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 360 week(s) ago
- New hotel, fine interior with 3 *; - The toilet is clean but the blanket and curtains are not very clean; - Breakfast: only free for adults, my house has to pay for 3 children (I rent 3 rooms); - Food and price are not unique but good for fast meals; - Large yard, very suitable for children to play; - There is room for cars;
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3 people find it helpful
Robert P.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 364 week(s) ago
The hotel has a convenient location to go to the sea. However small rooms, small bathrooms - no bathtub / shower stand. The room rate includes breakfast but there is no option for breakfast.
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1 people find it helpful
Tran T. B. N.
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Family
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6.1
/10
Reviewed 370 week(s) ago
Hard bed, normal room, bad breakfast
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Bui K. H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 370 week(s) ago
Probably due to the large number of customers, the quality of hygiene is not very good. There is still dust in the bed. Suggestions for the hotel to pay more attention
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1 people find it helpful
Bui M. T.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 371 week(s) ago
The hotel is clean and fully equipped, nice view, good food and reasonable price
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1 people find it helpful
Trong Khanh Nguyen
icon-origin-TRAVELOKA
5.5
/10
Reviewed 371 week(s) ago
I stayed here 2 days normally, the hotel is quite dirty because few cleaning staff, receptionist are unprofessional. Electricity seems to be lost or lost about 5 ”. Breakfast only has vermicelli or rolls are very boring. The staff at the restaurant had very little breakfast, so they were all overloaded and had to wait a long time to get food. However, the interior of the room is quite nice, 4-5-6 with view to the sea. 300m away from the beach is also convenient.
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1 people find it helpful
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