Overall Ratings & Reviews The Residences at Puri Casablanca
Explore The Residences at Puri Casablanca
Traveloka (2,378)
Other sources (126)
8.4
Very Good
From 2,378 reviews
Provided by travellers on
Cleanliness
8.5
Room Comfort
8.5
Meal
8.0
Location
8.5
Service and Facilites
8.3
People often mention about The Residences at Puri Casablanca
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Staff Friendliness (32)
Family Friendly (28)
Distance to City Center (27)
Room Space (26)
Ambiance (24)
Hotel Area (24)
Bedroom (20)
Accessibility (19)
Wifi (18)
Surroundings (17)
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Traveller Reviews The Residences at Puri Casablanca
Number of reviews per page
20
40
Customer reviews
c***a
8.5
/10
Reviewed 2 week(s) ago
Very nice, very spacious and very clean, I enjoyed staying here.
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Accommodation's Reply
17 Sep 2025
Dear Our Lovely Guest, Warm greetings from The Residences at Puri Casablanca. Thank you for staying with us and taking the time to leave us a review. We were delighted to be able to serve you and your family during your stay. We look forward to welcoming you back to The Residence at Puri Casablanca. Kind regards, Management.
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G***y
Staycation
10.0
/10
Reviewed 2 week(s) ago
The room is very comfortable and spacious
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Accommodation's Reply
17 Sep 2025
Dear Our Lovely Guest,
Warmest Greetings from The Residences at Puri Casablanca.
Thank you for your stay with us and spend your valuable time to give a feed back and review. We are delighted to serve you as our guest and we look forward to welcoming you back at The Residences at Puri Casablanca.
Kind regards,
Management.
Nina
Leisure
10.0
/10
Reviewed 3 week(s) ago
The room is really big, you can play ball hehe... The swimming pool is really nice and spacious. The staff are all friendly.
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Accommodation's Reply
10 Sep 2025
Dear Ms. Nina, Warm greetings from The Residences at Puri Casablanca. Thank you for staying with us and taking the time to leave us a review. We were very pleased to be able to serve you and your family during your stay. Therefore, we look forward to welcoming you and your family back to The Residence at Puri Casablanca. Kind regards, Management.
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Juwita
Staycation
9.4
/10
Reviewed 4 week(s) ago
I was worried when I read the reviews that the staff there were rude. It turns out they weren't. Everyone was friendly. Everyone was very helpful. The facilities were also okay. It's perfect for a family stay.
It's just that some of the equipment seems a bit old. But it's still tolerable because everything is still in good working order.
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2 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Mrs. Juwita, Warm greetings from The Residences at Puri Casablanca. Thank you for staying with us and taking the time to leave us a review. We are delighted to have served you and your family during your stay. We look forward to welcoming you and your family back for another stay and sharing your wonderful photos at The Residence at Puri Casablanca. Kind regards, Management.
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AK
Anne K. A.
10.0
/10
Reviewed 5 week(s) ago
Very spacious living room, strong hot water
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Accommodation's Reply
10 Sep 2025
Dear Our Lovely Guest, Warm greetings from The Residences at Puri Casablanca. Thank you for staying with us and taking the time to leave us a review. We were delighted to be able to serve you and your family during your stay. We look forward to welcoming you and your family back to The Residence at Puri Casablanca. Kind regards, Management.
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D***n
Business
9.1
/10
Reviewed 5 week(s) ago
Unnusual view tv not so much everything else are pleasants
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Accommodation's Reply
10 Sep 2025
Dear Our Lovely Guest, Warm greetings from The Residences at Puri Casablanca. Thank you for staying with us and taking the time to leave us a review. We were delighted to be able to serve you and your family during your stay. We look forward to welcoming you and your family back to The Residence at Puri Casablanca. Kind regards, Management.
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AS
Aries S.
8.4
/10
Reviewed 7 week(s) ago
super spacious comfortable room but unfortunately the balcony cannot be opened / used
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Accommodation's Reply
10 Sep 2025
Dear Our Lovely Guest, Warm greetings from The Residences at Puri Casablanca. Thank you for staying with us and taking the time to leave us a review. We were delighted to be able to serve you and your family during your stay. We look forward to welcoming you and your family back to The Residence at Puri Casablanca. Kind regards, Management.
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T***h
Business
8.5
/10
Reviewed 7 week(s) ago
The hotel is nice, the staff are friendly, the breakfast is delicious and it is close to the mall.
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Accommodation's Reply
10 Sep 2025
Dear Our Lovely Guest, Warm greetings from The Residences at Puri Casablanca. Thank you for staying with us and taking the time to leave us a review. We were delighted to be able to serve you and your family during your stay. We look forward to welcoming you and your family back to The Residence at Puri Casablanca. Kind regards, Management.
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R***y
Leisure
9.1
/10
Reviewed 7 week(s) ago
Located in the city center, suitable for family vacations, close to Kota Kasablanka mall.
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Accommodation's Reply
10 Sep 2025
Dear Our Lovely Guest, Warm greetings from The Residences at Puri Casablanca. Thank you for staying with us and taking the time to leave us a review. We were delighted to be able to serve you and your family during your stay. We look forward to welcoming you and your family back to The Residence at Puri Casablanca. Kind regards, Management.
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T***n
8.5
/10
Reviewed 7 week(s) ago
Good and enjoyable every staycation here with my wife and children
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1 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Our Lovely Guest, Warm greetings from The Residences at Puri Casablanca. Thank you for staying with us and taking the time to leave us a review. We were delighted to be able to serve you and your family during your stay. We look forward to welcoming you and your family back to The Residence at Puri Casablanca. Kind regards, Management.
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I***g
Staycation
8.8
/10
Reviewed 8 week(s) ago
Spacious apartment, very suitable for bringing family or friends
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Accommodation's Reply
10 Sep 2025
Dear Our Lovely Guest, Warm greetings from The Residences at Puri Casablanca. Thank you for staying with us and taking the time to leave us a review. We were delighted to be able to serve you and your family during your stay. We look forward to welcoming you and your family back to The Residence at Puri Casablanca. Kind regards, Management.
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NF
NUR F.
9.2
/10
Reviewed 10 week(s) ago
The staff is not very friendly, the initials are made
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2 people find it helpful
Accommodation's Reply
31 Jul 2025
Dear Our Lovely Guest, Warm greetings from The Residences at Puri Casablanca. Thank you for staying with us and taking the time to leave us a review. We also appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. This feedback is invaluable for our ongoing service improvements, allowing us to better serve you on your next visit, which we eagerly await. Kind regards, Management
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R***n
Staycation
9.4
/10
Reviewed 10 week(s) ago
The hotel staff was very helpful during check in/check out.
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Accommodation's Reply
31 Jul 2025
Dear Our Lovely Guest, Warm greetings from The Residences at Puri Casablanca. Thank you for staying with us and taking the time to leave us a review. We were delighted to be able to serve you and your family during your stay. We look forward to welcoming you and your family back to The Residence at Puri Casablanca. Kind regards, Management.
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R***n
Staycation
9.4
/10
Reviewed 10 week(s) ago
The hotel staff was very friendly and helpful during check in and check out.
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2 people find it helpful
Accommodation's Reply
31 Jul 2025
Dear Our Lovely Guest, Warm greetings from The Residences at Puri Casablanca. Thank you for staying with us and taking the time to leave us a review. We were delighted to be able to serve you and your family during your stay. We look forward to welcoming you and your family back to The Residence at Puri Casablanca. Kind regards, Management.
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H***H
Leisure
8.2
/10
Reviewed 11 week(s) ago
Comfortable enough to stay with family, bathroom (towels, shower, soap) needs more attention... smoking area and very minimal parking... FO was a little less friendly when we checked in
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Accommodation's Reply
21 Jul 2025
Dear Our Lovely Guest, Warm greetings from The Residences at Puri Casablanca. Thank you for staying with us and taking the time to leave us a review. We apologize for any inconvenience that may have caused you, and this will be an improvement to improve our service. We are very happy to have served you and your family during your stay. Therefore, we look forward to welcoming you and your family back to The Residence at Puri Casablanca. Kind regards, Management.
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R***y
9.4
/10
Reviewed 12 week(s) ago
This is my third time staying here. The kids are always happy because there are many child-friendly facilities.
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Accommodation's Reply
08 Jul 2025
Dear Our Lovely Guest, Warm Greetings from The Residences at Puri Casablanca. Thank you for staying and taking the time to give us a review. We are very happy to be able to serve you and your family during your stay. Therefore, we are looking forward to welcoming you and your family back to stay at The Residence at Puri Casablanca. Kind regards, Management.
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A***o
9.1
/10
Reviewed 13 week(s) ago
The staff were very friendly and knowledgeable about the hotels.
1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Our Lovely Guest,
Warmest Greetings from The Residences at Puri Casablanca.
Thank you for your stay with us and spend your valuable time to give a feed back and review. We are delighted to serve you as our guest and we look forward to welcoming you back at The Residences at Puri Casablanca.
Kind regards,
Management
F***i
Staycation
8.3
/10
Reviewed 13 week(s) ago
The hotel staff was not very friendly and when we checked out, no one helped us unload our luggage.
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1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Our Lovely Guest, Warm Greetings from The Residences at Puri Casablanca. Thank you for staying and taking the time to give us a review. We apologize for the inconvenience that has caused you, this will be an improvement to improve our service. We are very happy to be able to serve you and your family during your stay. Therefore, we are looking forward to welcoming you and your family back to stay at The Residence at Puri Casablanca. Kind regards, Management.
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e***a
Staycation
6.5
/10
Reviewed 14 week(s) ago
Overall ok, only when swimming 1 toiletry item was left in the women's shower room, asked the housekeeper, front off, still couldn't find it, please improve security, thank you pur'cas 🙏
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2 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Our Lovely Guest, Warm Greetings from The Residences at Puri Casablanca. Thank you for staying and taking the time to give us a review. We apologize for the inconvenience that has caused you, this will be an improvement to improve our service. We are very happy to be able to serve you and your family during your stay. Therefore, we are looking forward to welcoming you and your family back to stay at The Residence at Puri Casablanca. Kind regards, Management.
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s***a
Business
9.4
/10
Reviewed 15 week(s) ago
Staff is very helpful, facilities are better than before
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Accommodation's Reply
07 Jul 2025
Dear Our Lovely Guest, Warm Greetings from The Residences at Puri Casablanca. Thank you for staying and taking the time to give us a review. We are very happy to be able to serve you and your family during your stay. Therefore, we are looking forward to welcoming you and your family back to stay at The Residence at Puri Casablanca. Kind regards, Management.
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Number of reviews per page
20
40
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