In terms of lack of service, the frontliner was not friendly and the service was not good why I said it was not good, at that time my aunt came out and he forgot to bring the key, the key was left in the room, well when I met the frontliner -main, and then he swore at himself and had allowed me not to wait a few minutes, he was busy with his work. The point is that his response to us is not like other frontliners. After a few minutes I waited in front of the reception I said "can I not get into our room" he did not answer me, he ignored again, 2 minutes later he took the new duplicate key to open our room. But still not polite or friendly. Beds, TV okay no problem, the bad is the bathroom, especially in the toilet, it is not clean and the water is yellow