I recently stayed at this hotel for the second time, and unfortunately, my experience was just as disappointing as the first. While the room appeared tidy at a glance, the floor was noticeably dirty, and the bed left much to be desired — the sheets didn’t look clean and the pillow was flat and uncomfortable. The most frustrating part, however, was that the washing machine option, which was a major reason I chose this hotel again, was once again unusable. This is the second time I've encountered the same issue, despite the hotel continuing to advertise laundry facilities as a key amenity. It feels like blatant false advertising, and it’s incredibly frustrating to book a stay based on promised features that are never functional. At this point, the hotel’s lack of transparency and repeated failure to deliver what it promotes is unacceptable.