Helios Hotel and Convention

Explore Helios Hotel and Convention
9.0
Exceptional
From 528 reviews
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Cleanliness

8.5

Room Comfort

8.8

Meal

8.8

Location

9.0

Service and Facilites

8.8

People often mention about Helios Hotel and Convention
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Staff Friendliness (13)
Ambiance (13)
Room Space (13)
Bedroom (13)
Distance to City Center (11)
Surroundings (11)
Bathroom (10)
Taste (10)
Variety (10)
Family Friendly (9)
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Traveller Reviews Helios Hotel and Convention

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40
Customer reviews
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Andi M.
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9.7
/10
Reviewed 4 week(s) ago
Didn't expect them to be able to prepare such a delicious sticky rice and serundeng menu 🥰❤️
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Ismid P.
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8.1
/10
Reviewed 4 week(s) ago
Junior suites room 103. When I checked in, the floor was still covered in hair. The table was also still dusty. I called the staff and they only cleaned it, and they only swept it. So I'm skeptical about the cleanliness. The hotel staff is friendly, and the breakfast is good. xoxo.
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E***e
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Leisure
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10.0
/10
Reviewed 7 week(s) ago
The hotel staff is friendly and very helpful, the rooms and amenities are clean.
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P***t
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10.0
/10
Reviewed 7 week(s) ago
Okay, thank you very much for the hotel service. Please note that the room amenities, including the sink and water heater, are not working.
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Bos
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Business
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10.0
/10
Reviewed 8 week(s) ago
Every time I go to Bone, I always stay here. The rooms are clean and spacious, the breakfast is delicious and the atmosphere is comfortable.
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A***i
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Business
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8.5
/10
Reviewed 10 week(s) ago
A pleasant hotel in the center of Bone city
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Hosea H. P.
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Business
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9.7
/10
Reviewed 11 week(s) ago
The Wi-Fi signal in the room is very weak, it's hard to connect and the speed is also low, that's all, otherwise it's OK
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Accommodation's Reply
27 Feb 2026
Dear Hosea, thank you for choosing the Helios Hotel. We sincerely apologize for any inconvenience during your stay. We look forward to welcoming you back to our hotel on your next visit to Bonn. Thank you. Sincerely, General Manager of the Helios Bonn Hotel
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Verified Traveler
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8.2
/10
Reviewed 11 week(s) ago
The hot water is very low, making it uncomfortable for bathing.
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Accommodation's Reply
27 Feb 2026
Dear Valued Guests, Thank you for choosing Helios Hotel as your accommodation. We apologize for any inconvenience and problems you may have experienced during your stay. We sincerely hope to welcome you back on your next visit to Bone. Sincerely, General Manager, Helios Hotel Bone
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h***a
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10.0
/10
Reviewed 14 week(s) ago
The hotel staff are friendly and smile a lot
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Accommodation's Reply
27 Feb 2026
Dear Valued Guest, Thank you for choosing Helios Hotel as your accommodation. We are delighted that you were satisfied with the amenities in your room. We sincerely hope to welcome you back on your next visit to Bone. Sincerely, General Manager, Helios Hotel Bone
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H***y
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Leisure
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8.5
/10
Reviewed 19 week(s) ago
A comfortable hotel with friendly service, the food served is also delicious.
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Accommodation's Reply
14 Jan 2026
Dear Valued Guest, Thank you for choosing Helios Hotel as your accommodation. We are delighted that you were satisfied with the amenities in your room. We sincerely hope to welcome you back on your next visit to Bone. Sincerely, General Manager, Helios Hotel Bone
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A***r
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Business
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8.5
/10
Reviewed 21 week(s) ago
A comfortable resting place for just a short break
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Accommodation's Reply
14 Jan 2026
Dear Valued Guest, Thank you for choosing Helios Hotel as your accommodation. We are delighted that you were satisfied with the amenities in your room. We sincerely hope to welcome you back on your next visit to Bone. Sincerely, General Manager, Helios Hotel Bone
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Siskawati
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10.0
/10
Reviewed 27 week(s) ago
The hotel is comfortable, the service is friendly and the cleanliness is ok.
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Accommodation's Reply
02 Nov 2025
Mr. Siskawati, Thank you for choosing to stay at the Helios Hotel. We are pleased that you were satisfied with the room amenities we provided. We look forward to welcoming you back again. Best regards, General Manager, Helios Hotel Bonn
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V***a
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Business
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8.5
/10
Reviewed 28 week(s) ago
The hotel is new, clean, and comfortable. The service is also satisfactory.
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1 people find it helpful
Accommodation's Reply
02 Nov 2025
Hello, Thank you for choosing to stay at the Helios Hotel. We are pleased that you were satisfied with our room amenities. We look forward to welcoming you back. Best regards, General Manager of the Helios Hotel
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R***i
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8.5
/10
Reviewed 28 week(s) ago
Overall, it's quite good. However, the bathroom is quite small and a bit smelly. There's no bottled mineral water, but Cleo gallon water is provided.
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Accommodation's Reply
30 Oct 2025
Dear Ms. Renee Limoa, Thank you for choosing Helios Hotel as your accommodation. We apologize for any inconvenience or problems you encountered during your stay. We look forward to welcoming you back on your next visit to Beaune. Best regards, General Manager of Helios Hotel Beaune
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C***a
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Business
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6.8
/10
Reviewed 29 week(s) ago
For the same price, you can find a hotel in Makassar with much better room amenities. When I first came to Bone, this hotel was my favorite choice compared to other hotels or accommodations. But after several stays, I found the rooms increasingly disappointing.
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Accommodation's Reply
27 Oct 2025
Dear Ms. Sheria Khayanintyas, Thank you for choosing Helios Hotel as your accommodation. We apologize for any inconvenience or problems you encountered during your stay. We look forward to welcoming you back on your next visit to Bon. Best regards, General Manager Helios Hotel Bon
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Hosea H. P.
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8.5
/10
Reviewed 30 week(s) ago
A comfortable place for a vacation or business trip
1 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear Ms. Hosea H.P., Thank you for choosing Hotel Helios as your accommodation choice. We are delighted that you were satisfied with the room amenities we provided. We look forward to welcoming you back on your next visit to Beaune. Best regards, General Manager of Hotel Helios Beaune
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Verified Traveler
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Business
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10.0
/10
Reviewed 32 week(s) ago
I like the hotel view, thank you for the service
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Accommodation's Reply
11 Oct 2025
Dear Sir/Madam, Thank you for choosing Helios Hotel as your accommodation option. We are very pleased that you enjoyed the room facilities we have prepared. We look forward to welcoming you back on your next visit to Bone. Best regards, General Manager of Helios Hotel Bone
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C***a
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Business
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8.8
/10
Reviewed 40 week(s) ago
For hotels in the district and 3-star hotels, the rates are quite expensive compared to those in Makassar, but the atmosphere and service are satisfying, so I don't regret staying 2 nights here👍
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1 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear Sir/Madam, Thank you for choosing Helios Hotel as your accommodation option. We are very pleased that you enjoyed the room facilities we have prepared. We look forward to welcoming you back on your next visit to Bone. Best regards, General Manager of Helios Hotel Bone
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a***u
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Leisure
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7.2
/10
Reviewed 44 week(s) ago
The hot water won't work! I complained to the receptionist, but it took a long time to get up to the room. When I got up, the technician just said, "Is the hot water working?" We reset it... but it still wasn't hot. 😂😂🙈🙈 Even though we waited a long time, maybe half an hour more... the next morning it was still cold. Booked a non-smoking room, but the toilet smelled of cigarettes. I couldn't be bothered to complain. Breakfast was delicious.
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Ms. Indah Ayu Lestari, Thank you for choosing Helios Hotel as your accommodation option. We will follow up on the inconvenience so we can improve our hotel services in the future. We look forward to welcoming you back on your next visit to Bone. Best regards, General Manager of Helios Hotel Bone
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Provide T.
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Business
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10.0
/10
Reviewed 53 week(s) ago
Good staff and very friendly and the location is also okay.
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1 people find it helpful
Accommodation's Reply
06 May 2025
Dear Sir/Madam, Thank you for using Helios Hotel as your accommodation choice at this time, we are very happy that you enjoy the room facilities that we have prepared, we hope to welcome you back on your next visit to Bone. Best regards, General Manager of Helios Hotel Bone
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Number of reviews per page
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