Sutan Raja Villa Amurang

Explore Sutan Raja Villa Amurang
8.0
Very Good
From 80 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.2

Meal

8.3

Location

8.5

Service and Facilites

8.0

People often mention about Sutan Raja Villa Amurang
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Distance to City Center (6)
Bedroom (6)
Staff Friendliness (5)
Bathroom (5)
Surroundings (4)
Accessibility (4)
Room Space (4)
Family Friendly (3)
Check-in/out Time (3)
Ambiance (3)
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Traveller Reviews Sutan Raja Villa Amurang

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Customer reviews
V***a
icon-Leisure
Leisure
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7.1
/10
Reviewed 3 week(s) ago
unfortunately there is no wifi in the room
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Accommodation's Reply
17 Oct 2025
Best regards, Villa Sutanracha Amurung Thank you for taking the time to share your experience with us. We appreciate your comments and suggestions and will bring them to the attention of our team. We will take this matter seriously. Thank you for giving us the opportunity to improve our service. We appreciate your comments and we will take this experience into consideration for future improvements. We apologize for the inconvenience caused and we will do our best to ensure this does not happen again. We hope to welcome you back to Villa Sutanracha Amurung in the future. Thank you and we look forward to welcoming you back again.
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Verified Traveler
icon-Leisure
Leisure
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8.7
/10
Reviewed 5 week(s) ago
Nice, clean but it looks like it needs more maintenance.. Some of the interior is fragile, the shower needs to be replaced or cleaned because it's really clogged, the AC isn't cold either, and if possible, just buy new towels 🙏🏻
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Accommodation's Reply
03 Oct 2025
Warm greetings from Villa Sutanraja Amurang. Thank you for taking the time to share your experience with us. We greatly appreciate your comments and suggestions, and we will ensure they are shared with the team. We will review this matter seriously. Thank you for the opportunity to improve our service. We greatly appreciate your feedback. We will learn from this experience to improve in the future. We apologize for the less than satisfactory experience. We will work hard to ensure this does not happen again. We look forward to welcoming you back to Villa Sutanraja Amurang in the future. Thank you, and we look forward to your next visit.
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P***a
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Leisure
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9.4
/10
Reviewed 7 week(s) ago
Too bad the wifi doesn't reach the room
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Accommodation's Reply
03 Oct 2025
Warm greetings from Villa Sutanraja Amurang. Thank you for taking the time to share your experience with us. We greatly appreciate your comments and suggestions, and we will ensure they are shared with the team. We will review this matter seriously. Thank you for the opportunity to improve our service. We greatly appreciate your feedback. We will learn from this experience to improve in the future. We apologize for the less than satisfactory experience. We will work hard to ensure this does not happen again. We look forward to welcoming you back to Villa Sutanraja Amurang in the future. Thank you, and we look forward to your next visit.
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P***a
icon-Leisure
Leisure
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9.1
/10
Reviewed 14 week(s) ago
It's a shame that a place as nice as this doesn't have wifi in the rooms, only at the reception is the wifi connected 😔
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Accommodation's Reply
31 Jul 2025
Warm greetings from Villa Sutanraja Amurang. Thank you for taking the time to share your experience with us. We greatly appreciate your comments and suggestions, and we will ensure they are shared with the team. We will review this matter seriously. Thank you for the opportunity to improve our service. We greatly appreciate your feedback. We will learn from this experience to improve in the future. We apologize for the less than satisfactory experience. We will work hard to ensure this does not happen again. We look forward to welcoming you back to Villa Sutanraja Amurang in the future. Thank you, and we look forward to your next visit.
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P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 14 week(s) ago
The toilet is clogged, the water doesn't flow smoothly, and I can't connect to Wi-Fi.
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Accommodation's Reply
31 Jul 2025
Warm greetings from Villa Sutanraja Amurang. Thank you for taking the time to share your experience with us. We greatly appreciate your comments and suggestions, and we will ensure they are shared with the team. We will review this matter seriously. Thank you for the opportunity to improve our service. We greatly appreciate your feedback. We will learn from this experience to improve in the future. We apologize for the less than satisfactory experience. We will work hard to ensure this does not happen again. We look forward to welcoming you back to Villa Sutanraja Amurang in the future. Thank you, and we look forward to your next visit.
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 23 week(s) ago
There are many things that are lacking and need to be fixed. 1. Got a room on the 2nd floor (no. 13 & no. 15) for a wedding. The lights in the hallway of the stairs to the 2nd floor were not on, so it was very dark at night; 2. The bathroom door was broken, could not be locked (serious); 3. The bathroom floor was not clean; 4. Stayed 3 days 2 nights, the last day the water did not work (serious); 5. There are 2 Front Office telephone numbers, called 24 hours continuously busy, when going to the lobby there was no one (serious); 6. When it rains, water seeps into the living room. (Serious) Plus points: 1. The room is very large.
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Accommodation's Reply
02 Jun 2025
Warm greetings from Villa Sutanraja Amurang. Thank you for taking the time to share your experience with us. We greatly appreciate your comments and suggestions and will make sure that your suggestions are shared with the team. We will review this matter seriously. Thank you for the opportunity to improve our services. We greatly appreciate your feedback. We will learn from this experience to do better in the future. Sorry for the less than expected experience. We will work hard to ensure this does not happen again. We look forward to welcoming you back to Villa Sutanraja Amurang in the future. Thank you and we look forward to your next visit.
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S***i
icon-origin-TRAVELOKA
8.7
/10
Reviewed 43 week(s) ago
Staying at this Villa is very pleasant, so quiet and peaceful, suitable for people who like tranquility. The villa directly faces the beach area and can go directly to the beach. The staff is friendly, the swimming pool is large
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P***a
icon-Staycation
Staycation
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9.4
/10
Reviewed 62 week(s) ago
The hotel staff is very friendly, the pool water is clean. The bathroom is clean.
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Veronica L. P. P.
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9.4
/10
Reviewed 73 week(s) ago
The staff are very friendly and welcoming, always smiling.
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Accommodation's Reply
14 Jun 2024
Thank you for the review, I hope you can stay with us again in the future. Regards -Admin A-.
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Genny M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 75 week(s) ago
The hotel staff is very friendly, fast service if there are any problems, the rooms are nice, the cleanliness in the kitchen is a bit lacking. But overall it is good, comfortable and pleasant.🫰.
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Accommodation's Reply
31 May 2024
Thank you for the review, I hope you can stay with us again in the future. Regards -Admin A-.
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R***A
icon-origin-TRAVELOKA
5.0
/10
Reviewed 81 week(s) ago
The villa staff was very uncomfortable so that at exactly 23.00 we checked out before the check out time. Don't expect us to stay at this place again.
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3 people find it helpful
Yee L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 85 week(s) ago
Kamar sesuai di foto, Nyaman bersih.
1 people find it helpful
Soputan R. C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 90 week(s) ago
Saya sangat menikmati karena fasilitasnya mantp.
1 people find it helpful
Ivon I. P. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 98 week(s) ago
The place is nice, clean and comfortable. Very suitable for families.
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1 people find it helpful
Rizky
icon-origin-TRAVELOKA
8.8
/10
Reviewed 113 week(s) ago
Sediakan uang cash untuk jaminan kunci kamar 50rb perkamar. Staf ramah, fast respon dan informatif. Fasilitas kamar butuh maintenance. Kebersihan butuh ditingkatkan karena ada bagian-bagian kamar yang tidak tersentuh pembersihan. Sunsetnya keren. Tapi kalo siang mau aktivitas di luar panasnya berasa. Kykna btuh ditambah pohon-pohon yang rindang. Overall puas staycation di sini.
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1 people find it helpful
Merry F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 122 week(s) ago
The rooms are comfortable, the service is good.
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1 people find it helpful
Nansi S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 122 week(s) ago
Good, comfortable for family stay, because the place is quiet.
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Gleen J S Jonas
icon-origin-TRAVELOKA
8.8
/10
Reviewed 124 week(s) ago
Very big, suitable for families who want to vacation. But please pay attention to the maintenance, you are locked in the bathroom for 1 hour because the door is broken, the soap has run out. The others are okay. Cool cool cool.
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3 people find it helpful
Claudi T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 130 week(s) ago
Wastafel kotor. Air panas tidak berfungsi dengan baik. Para pekerja susah dicari.
1 people find it helpful
Steffani R.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 131 week(s) ago
Villa sangat luas. Bagus untuk liburan keluarga. Lingkungan yang nyaman. Tapi harus lebih diperhatikan kebersihan kamar di belakang kursi ruang tamu banyak kotoran dan fasilitas yang rusak di kamar. Di villa no. 12 pintu kamar mandi rusak. Beberapa lampu tidak berfungsi. Wastafel cuci piring sudah berkarat. Saluran TV tidak terang. Selebihnya bagus.
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1 people find it helpful
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