Overall Ratings & Reviews New Green Sentul Resort & Hotel

i don't actually kbow how to say it, but its near a forest and when i come nobody there the vibe kinda creepy and i cannot cancel the room.

The entrance must be through a forest-like area, the road is dark with no lighting. The hotel atmosphere is like a murder hotel in a horror movie 😂

Okay, everything is quiet, the room is spacious, the AC is cold, the bathroom is spacious too.

For the service okay, but there are no glasses and kettle so can't make coffee or tea. Order twinbed, but when we first checked in 2 beds were made into 1, so there was only 1 blanket.

The place is ok, the room is clean and smells good.

The place is not as imagined in the photo.

Very comfortable place, not bad for a staycation.

Kebersihan kamarnya perlu diperhatikan.

Kenapa sih Traveloka g cek dulu kondisi aslinya? Apa gunanya aplikasi?

Air keluar kecil, ac ga dingin, kamar gelap, dipindah kamar air ga panas, pindah kamar lagi dapet air normal tetapi acnya berisik ga dingin juga. Ga jadi nginep direfund ga bisa ya sudah ikhlasin ketimbang liburan jadi kenangan pahit. Tembok-temboknya juga sudah ga sedap dipandang. Kecewa berat.

The rooms are not well maintained, cleanliness is very poor, the AC is not cold, the reception desk smells of cigarettes and is uncomfortable.

Comfortable atmosphere, beautiful view, good cleanliness, unfortunately there is no restaurant.

Edelweiss room 202 is scary hihi.

Still under development. The place is okay.

At 2 o'clock we check in, at 6 o'clock we immediately check out because the atmosphere is scary, if you bring small children, it's better not to come here. Just for a normal room.

The maintenance is lacking, cleanliness is also lacking.

Lots of mosquitoes, loss of internet, dirty, dirty far to restaurants and positions in the forest.

Facilities and services are not good.

For the family room it looks clean, right, just please clean the electric kettle, yesterday there was lizard droppings. Thank God I've prepared to bring my own teapot, then please replace the sheets with clean ones every time you change guests, then please prepare a mat in front of the bathroom & fix the bathroom door so it can be closed. Restaurants have been closed since the pandemic, so if you want to stay here, bring lots of supplies so you don't go in and out of the hotel just to find food. For satisfied views, clean, cool air. When I stayed yesterday, someone was shooting a soap opera, so I could see some Indosiar artists 😁.

Kamar bau, kasur dan bantal juga bau, kamar mandi pengap, ga ada alas kaki, ga boleh pinjam handuk lebih, bangunan sudah tua. Ada binatang di lorong, dan juga cacing di dinding kamar. Sarapan benar-benar indomie goreng. Hm.