Overall Ratings & Reviews Smart Hotel Shah Alam

OK but not very good. At such prices many more excellent hotels.

Very bad, service x is satisfactory, service is slow & not customer friendly.

Close to dining and gas stations. Only room space is quite small. Comfortable bed for sleep and cold air conditioning. There is no lift service, unsuitable for knee-injured elderly people or wheelchair-bound people.

Room is too narrow.

The staff does not have good attitude nor good service.

- The room was spacious. Comfortable for muslims to pray. - No towel prepared in my room. - My friend book a room for 2 persons but only one towel prepared in her room and the towel given is torn. - They haven't refill the shower gel in my room. - No mineral water provided in the room but you can buy it at the counter.

Different from the picture given, the hot water facility, the tv is small, x worth the price.

My room had a problem. So I asked for no change to the same room. Originally queen bed room but I was moved to deluxe twin toilet floor very dirty. The shower in the toilet was very slow and shabby. No water sink.

WiFi always down, signal strong but no data.

The room is not very clean and we meet some new insect "friends" there.

It's just okay. Suitable for backpackers.

It is quite easy to get here, but has some problem to check in, anyhow problem solved. thank you.

Best service from reception.