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Overall Ratings & Reviews Fairfield by Marriott Bali Legian

Explore Fairfield by Marriott Bali Legian

Traveloka (715)

Other sources (338)

8.7

Very Good

From 715 reviews

Provided by travellers on

Cleanliness

9.0

Room Comfort

9.0

Meal

8.4

Location

8.4

Service and Facilites

8.9

People often mention about Fairfield by Marriott Bali Legian

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Ambiance (6)

Bedroom (6)

Accessibility (5)

Staff Friendliness (5)

Room Space (5)

Bathroom (5)

Variety (5)

Distance to City Center (4)

Surroundings (4)

Hotel Area (4)

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Traveller Reviews Fairfield by Marriott Bali Legian

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Customer reviews

N***a

Leisure

10.0

/10

Reviewed 11 week(s) ago

all staff was very friendly and accomodating. will be back here to stay in bali👍👍

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j***h

Staycation

10.0

/10

Reviewed 12 week(s) ago

I'd love to stay again at the hotel. Top notch for the friendliness of the staff and services.

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G***D

Leisure

9.1

/10

Reviewed 46 week(s) ago

The staff going beyond their normal line of duties to help the guest makes all the difference!

1 people find it helpful

J***i

10.0

/10

Reviewed 56 week(s) ago

All employees are very friendly.

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3 people find it helpful

Rizaldy

9.7

/10

Reviewed 59 week(s) ago

The best hotel gave a surprise to my lover, everyone was nice & friendly. There is a little input for breakfast, hopefully it will be more varied in the future.

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4 people find it helpful

m***a

9.4

/10

Reviewed 60 week(s) ago

Everything is ok and comfortable location close to the beach.

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A***a

Leisure

8.5

/10

Reviewed 73 week(s) ago

Check in time too long, I need wait longer than I should, they inform to wait for 20 min after 20 min, I ask the room and theu repeat the same answer 😭.

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Terang

6.1

/10

Reviewed 79 week(s) ago

I was re moved 3 times during my stay, the front desk put me on the room which are in the next room was renovation in-progress and this impacted to my allergic to dust, its not comfortable and got problem with my asthma.

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Yulianah

8.3

/10

Reviewed 81 week(s) ago

Menyenangkan, pelayanan ramah hotelnya rapi n bersih, alhamdulillah saya dikasih waktu sampai jam 14 untuk cekout karena penerbangan yang agak malam, thank you ya

1 people find it helpful

yuliana

10.0

/10

Reviewed 83 week(s) ago

Very recommended hotel, sangat bersih dan nyaman mulai dari lobby, kamar ada balkon dengan pintu geser yang besar. Restoran dengan makanan yang enak dan kolam renang yang hangat dan nyaman. Staf yang sangat ramah dan very helpful. Menyesal hanya stay 3 hari di sini dan kemudian pindah kehotel lain. Akan kembali kesini jika visit Bali kembali.

2 people find it helpful

Rosdiana S.

8.8

/10

Reviewed 83 week(s) ago

Baik dan bagus sekali sangat memuaskan

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hendra

6.5

/10

Reviewed 90 week(s) ago

I was very disappointed with the parking problem, as I understand that it is not possible to park a car in the hotel area, just drop it off, but when I wanted to arrive, my car was told to park on the side of the road, while unloading my suitcase, the road was narrow and dark , even though in the hotel area there is an empty place for drop off, but it cannot be used, because for the GM of the hotel, my question is, is the GM more important than customer comfort?

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11 people find it helpful

Faisal S.

6.0

/10

Reviewed 109 week(s) ago

AC kamar mati/off. Really very bad experince with app. Kamar di ganti setelah saya complain.

5 people find it helpful

Felicia W.

6.0

/10

Reviewed 118 week(s) ago

The room smells musty and is noisy at night. Not recommended.

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3 people find it helpful

Accommodation's Reply

02 May 2023

Hello Felicia Wijaya, Warm Greetings from Fairfield by Marriott Bali Legian. Thank you for choosing our hotel as a place to stay while on vacation in Bali. Our team always strives to make the best stay experience for our guests. We apologize if you have any problems during your stay. We will share your review with the entire team for evaluation. We look forward to welcoming you back with improved services and facilities at Fairfield by Marriott Bali Legian. Best regards, Sugeng Purnomo. Cluster Director of Sales and Marketing.

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JEVELYN L.

10.0

/10

Reviewed 118 week(s) ago

I had a good, enjoyable and pleasant stay in here. The guest service officers, valets, breakfast and room service staffs were very very friendly. They really made sure that all my needs were fulfilled. They responsed fast and really work with full heart. Cheers to Mr. Sam, the operating managers who greeted me every morning and provided me with excellent service. I will definetely come back! # 217Jevelyn:).

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Accommodation's Reply

03 May 2023

Dear Jevelyn Lustan, Warmest greetings from Fairfield by Marriott Bali Legian. Thank you for taking time to share your experience during your stay at Fairfield by Marriott Bali Legian. It was our great pleasure to assist you during your stay. Our team always tried to accommodate your stay with the best service possible to ensure you had an amazing time. We are delighted to hear you have an amazing experience at our hotel. All of us look forward to welcoming you back to Fairfield by Marriott Bali Legian. Best regards, Sugeng Purnomo Cluster Director of Sales and Marketing

Oktavina D. P.

8.5

/10

Reviewed 130 week(s) ago

They have a delicious breakfast. The check in process took a while for my family. We did arrive early, expecting our room can be ready before 3PM. Unfortunately that was not happen. My other room ready after 3PM.

1 people find it helpful

Accommodation's Reply

01 Feb 2023

Dear Oktavina, Warmest greetings from Fairfield by Marriott Bali Legian. We appreciate you taking the time to tell us about your trip. To provide a special and pleasant experience, our team always aims to offer the best service possible. We sincerely apologize that in some aspect in our hotel didn't meet your expectations. Your feedback have been passed on to the team in order to improve our facilities and services. All of us look forward to welcoming you and your family back to Fairfield by Marriott Bali Legian with more improved service and facilities. Best Regards, Sugeng Purnomo Cluster Director of Sales and Marketing

Oktavina D. P.

8.7

/10

Reviewed 131 week(s) ago

Room is clean and quite spacious. Breakfast is delicious and during my stay (2times breakfast) the menu was different. It is unique that they provide indomie for breakfast. The location also quite nice. A small issue was just one of the staffs that take care of my check in process didn't have a friendly face expression:) so I was reluctant to ask her if my rooms are ready or not (I did an early check in and my rooms were not ready).

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Accommodation's Reply

27 Jan 2023

Dear Oktavina, Warmest Greetings from Fairfield by Marriott Bali Legian. Thank you for choosing our hotel during your visit in Bali, and we truly appreciate your feedback. Our team strives to provide the best service possible to create a special and enjoyable experience. Your feedback has been shared with the team in order to improve our services. Please accept our sincere apology for any inconvenience that you might experience during your stay. All of us are looking forward to welcoming you back to Fairfield by Marriott Bali Legian. Best Regards, Sugeng Purnomo Cluster Director of Sales and Marketing

Sinarwoe S.

9.4

/10

Reviewed 133 week(s) ago

It looks like a very forced 4 star hotel. Everything is sufficient. But the bed is very comfortable sleep. Parking in the lot must be valet. Can you take the suitcase? Thank you for service.

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3 people find it helpful

Accommodation's Reply

13 Jan 2023

Hello Sinarwoe, Warm greetings from Fairfield by Marriott Bali Legian. Thank you for taking the time to share your stay at Fairfield by Marriott Bali Legian. We really appreciate and are happy to hear that you enjoyed our facilities and thank you for choosing Fairfield by Marriott Bali Legian as your home during your holiday. We are very sorry for the inconvenience during your stay and we apologize for the inconvenience. We are waiting for your return and are always ready to welcome you to stay at Fairfield by Marriott Bali Legian. Greetings, Happy Purnomo Cluster Director of Sales and Marketing

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Kurniadi P.

10.0

/10

Reviewed 135 week(s) ago

Ketika liburan akhir tahun dimana penutupan jalan di sana sini selalu dilakukan di Denpasar, hotel ini sangat strategis akses kendaraan dari dan ke bandara masih bisa lancar. Hotelnya sendiri sangat oke, di kamar disediakan iron (setrika) lengkap meja gosok serta lampu senter emergency. 👌👍

3 people find it helpful

Accommodation's Reply

03 Jan 2023

Hello Kurniadi, Warm Greetings from Fairfield by Marriot Bali Legian. Thank you for taking your time to share your stay at Fairfield by Marriott Bali Legian. We really appreciate your choice to stay with us for a pleasant and memorable year-end holiday experience. We are also very happy to hear that you and your family enjoyed the services and facilities we provide. Your rating is very helpful for us in improving the quality of our services in the future. We look forward to welcoming you back at Fairfield by Marriott Bali Legian. Greetings, Happy Purnomo Cluster Director of Sales and Marketing

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enjel

8.5

/10

Reviewed 135 week(s) ago

The hotel is clean and comfortable. The room smells good, the staff is also friendly.

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2 people find it helpful

Accommodation's Reply

03 Jan 2023

Hello Angel, Warm Greetings from Fairfield by Marriot Bali Legian. Thank you for your positive review while staying at Fairfield by Marriott Bali Legian. We really appreciate your choice to stay with us. Our staff always tries to provide the best service for guests and we are happy that you enjoyed your time during your stay. Your assessment means a lot to us in improving the quality of our services in the future. We look forward to welcoming you back at Fairfield by Marriott Bali Legian. Greetings, Happy Purnomo Cluster Director of Sales and Marketing

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