Overall Ratings & Reviews Tiara Desaru Residences

Walking distance to beach. Nice clean pool.

Not worth the stay unless others resort fully occupied.

Jalan untuk ke hotel agak jauh dari jalan raya. Kena melalui sedikit kawasan hutan. Bila dah sampai, sekali pandang macam kawasan terbiar. 1 apartment untuk 4 dewasa. Saya sewa 1 apartment sebab apartment dia luas, family semua ada 8orang. Saya kena charge 1kepala rm53. Untuk bfast saya kena tambah lagi rm30 sorang. Makanan takkena dengan harga. Yang masak seolah-olah bukan chef, tetapi makcik kantin sekolah yang masak. Kolam dia memuaskan. Bersih. Boleh bbq ditepi pantai. Pantai pun bersih. Saya tak ambil gambar, sebab hati dah tawar nak ambil gambar. Maaf

They want to charge RM53 per/pax to entry the beach seem it 's not worth. Not recommend for family trip.

The only awesomeness that I could agree are the full blast of water pressure in the shower and the pools. Other than that just average. The matress really hard, the dining table without proper chair, the stickiness of the floor.

Smelly room, broken bed, lots of hidden charges, clogged sinks, not satisfactory at all.

The guard was torturing us by asking how many people are staying in the room the whole day. The bbq pit was expensive, we requested the pit to be ready 1 hour before but nothing was done until we had to go to reception to remind them as it was raining heavily. The pit was setup by a Nepal guy but was done wrongly. Wasted a lot of time... we had to go to reception numerous times to get someone to help... it was their fault yet no apologies from them.

Guard at the entrance to the staff at the brash reception. as if not want to entertain the customers who come. mase check out take over half an hour. until I myself have to ask why I can not chek out again. The staff just pointed out what the picture of the picture was a hollow bed. The staff asked why can be hollow? questions of apekah? I'm sorry to ask. I told me there was no request for iron and no iron. if the hole due to iron or cigarette must be around the hole there is a black effect. This is clean white and wash with detergent or chlorox. Do not want to blame the customer for damages. It's not wrong to ask but let's do it the right way. No apologies. to hotel management. please trained your staff and also manager there. who wear pooh bunny and who take a picture of guard also who guard the beach front night and a good je je good smile with the customer. next time? I think it's coming.

Too many flies flying around, even in the bedroom & bathroom. The common toilet really lack of basic facilities such that mirror, hanger, soup. The beach is awesome

In the room there is dirty tissue in the closet, no table, no hygiene ... No recommendation and come back again.

very cheap furniture. small bed. not recommended. not valued with the price. only pool ok. others out

Smelly room and do have any benefit to our customer. Also breakfast also really bad. Not suitable with price. Not recommended.

Cleanliness of public sector rooms such as stairs, elevators, also walls need a lot of improvement and improvement. Only a nice swimming pool and cafe service. For the price offered is not comparable with facilities.

The place is nice. The beach is very sandy and good for children to swim. Swimming pool is big. Aa bit far from food stall. Place is quiet. Overall, our stay is good but the pillow is very soft.

What is a Studio room? A room which has no side bed table, no table & chairs, fridge with no plug? Expect us to sit on floor for a cup of coffee? No intercom in room. Request for extra pillow twice never come. Gosh, at the price of Rm 358.00/night? Will never recommend or back to this hotel. Thanks

- Food acceptable - need pre-inform hotel only arrange daily room cleaning. - pre-informed hotel that I will check out before 8 am, hotel is agreed to pass the Invoice and refund my deposits at guard house, unfortunately hotel failed to do it and this result me late for my business appointment

Room: Worse. Bed: Worse. Pillow: Worse. All: worse Surrounding: Looks like abandon places. Mobile connection: No coverage in room. Cleanliness: Worse. Swimming pool: Indah gambo dari rupa. Food/breakfast: Tasteless. Price: like 4 start resort but condition and service like rumah tumpangan. Worst experience staying here.

The room was comfortable to stay but the beach not really clean. Got trashes everywhere and a dog as well. The cafe seems not open. It's hard to get some food.

the location is quite private, so you can find peace and privacy here.. the place is not like resort where so many visitors, but it use concept of relax apartment, not so many visitors come here.. still have swimming pool, shower room, and beach as well.. the food is quite delicious even expensive.. but, the mart and restaurant closes so early, and this place had very bad wireless internet connection, so many foreign workers as well.. suggest this place to provide grab car, so that visitors who does not had own transport can in and out from this place anytime especially to buy food.. that's all.. beautiful, quiet, and private place to enjoy your holiday especially when you go to honeymoon..

The room is not the same with the one shown. After make a complain, they changed the picture with the real room condition that they provide. I find this really disappointing because the first picture was actually their show room picture.