I booked 3 nights in advance and paid for my bed online, but when I got the bed, my family had something unexpected so I could only stay 1 night. I asked about the refund, she said that because the app did not support refund on the app, she could not refund, but I used to go to Hoi An, booked a room and paid online, but when I arrived due to the distance Old Quarter, so I did not check in and asked for help to refund the money through the call, so the bank gave me a straight bank. I'm quite disappointed that Dalat Lavita doesn't solve and support me in this case. However, the accommodation is very clean and lovely, very suitable for photography enthusiasts like me 😍 I will continue to come back here. Hopefully at that time, the service quality here will be improved.